CHIA Certification Exam With Complete
Questions And Correct Answers (A+) 2026
Update
How are exchange rates handled when it comes to multiple time periods, e.g.
YTD, Running 3
month or Running 12 month?
a. The exchange rate on the first month is used for all months
b. Raw data is aggregated using the exchange rate for each individual month, then
the KPIs
are calculated for the time period.
c. The exchange rate for each day is used
d. The exchange rate for the last month is used - {✔✔ANSWER✔✔}-B. Raw
data is aggregated using the exchange rate for each individual month, then the
KPIs
,Which one of the following is a non-geographic category shown on the STAR
report?
a. Location
b. Type
c. Market
d. Class - {✔✔ANSWER✔✔}-D. Class
What information is never included on a STAR report?
a. Performance data for individual competitors
b. Performance data for an industry segment relevant to the subject hotel
c. The names of hotels included in the subject hotels competitive set
d. Index numbers and Index Percent Changes - {✔✔ANSWER✔✔}-A.
Performance data for individual competitors
Which statement is true regarding the format and timing of a STAR Report?
a. They are normally generated in Excel
b. If you change data on a STAR report, all of the related values will recalculate,
since there
are embedded formulas
c. There are no graphs on the report
d. Weekly STAR Reports are generated on Monday - {✔✔ANSWER✔✔}-A.
They are normally generated in Excel
) Which statement is true regarding the industry data that a hotel may see on a
STAR report?
,a. North America hotels will see industry data for Market, Market Class, Tract and
Tract
Scale
b. North America hotels will see data for a single industry segment
c. Non-North America hotels will not see any industry segment data
d. North America and Non-North America hotels see the same exact tabs on the
STR
Report related to industry data - {✔✔ANSWER✔✔}-A. North America hotels
will see industry data for Market, Market Class, Tract and Tract
Scale
Which one of the following is an accurate statement regarding Segmentation and
Additional
Revenue data on the STAR Reports?
a. Additional Revenue categories include "F&B", "Rentals", and "Other" in
addition to
Room Revenue
b. Group Rooms and Revenue are defined as business sold in blocks of 50 rooms
or more
c. Very few Luxury and Upper Upscale chain hotels submit Segmentation and/or
Additional
Revenue data
d. The most common example of Contract Rooms and Revenue is airline crew
business - {✔✔ANSWER✔✔}-D. The most common example of Contract
Rooms and Revenue is airline crew business
, The line graph at the top of the Competitive Set Report in a monthly STAR report
shows what?
a. Actual values of Occupancy, ADR and RevPAR of the subject hotel and the
competitive
set
b. Actual Percent Changes for Occupancy, ADR and RevPAR of the subject hotel
and the
competitive set
c. Index values for Occupancy, ADR and RevPAR
d. Index Percent Change values for Occupancy, ADR and RevPAR -
{✔✔ANSWER✔✔}-C. Index values for Occupancy, ADR and RevPAR
The Competitive Set Report in a Monthly STAR Report shows what information?
a. 12 months of monthly data and 3 years of YTD, Running 3-month, and Running
12-
month data
b. 18 months of monthly data and 3 years of YTD, Running 3-month, and Running
12-
month data
c. 12 months of monthly data and 2 years of YTD, Running 3-month, and Running
12-
month data
d. 18 months of monthly data and 2 years of YTD, Running 3-month, and Running
12-
month data - {✔✔ANSWER✔✔}-B. 18 months of monthly data and 3 years
of YTD, Running 3-month, and Running 12-
month data
Questions And Correct Answers (A+) 2026
Update
How are exchange rates handled when it comes to multiple time periods, e.g.
YTD, Running 3
month or Running 12 month?
a. The exchange rate on the first month is used for all months
b. Raw data is aggregated using the exchange rate for each individual month, then
the KPIs
are calculated for the time period.
c. The exchange rate for each day is used
d. The exchange rate for the last month is used - {✔✔ANSWER✔✔}-B. Raw
data is aggregated using the exchange rate for each individual month, then the
KPIs
,Which one of the following is a non-geographic category shown on the STAR
report?
a. Location
b. Type
c. Market
d. Class - {✔✔ANSWER✔✔}-D. Class
What information is never included on a STAR report?
a. Performance data for individual competitors
b. Performance data for an industry segment relevant to the subject hotel
c. The names of hotels included in the subject hotels competitive set
d. Index numbers and Index Percent Changes - {✔✔ANSWER✔✔}-A.
Performance data for individual competitors
Which statement is true regarding the format and timing of a STAR Report?
a. They are normally generated in Excel
b. If you change data on a STAR report, all of the related values will recalculate,
since there
are embedded formulas
c. There are no graphs on the report
d. Weekly STAR Reports are generated on Monday - {✔✔ANSWER✔✔}-A.
They are normally generated in Excel
) Which statement is true regarding the industry data that a hotel may see on a
STAR report?
,a. North America hotels will see industry data for Market, Market Class, Tract and
Tract
Scale
b. North America hotels will see data for a single industry segment
c. Non-North America hotels will not see any industry segment data
d. North America and Non-North America hotels see the same exact tabs on the
STR
Report related to industry data - {✔✔ANSWER✔✔}-A. North America hotels
will see industry data for Market, Market Class, Tract and Tract
Scale
Which one of the following is an accurate statement regarding Segmentation and
Additional
Revenue data on the STAR Reports?
a. Additional Revenue categories include "F&B", "Rentals", and "Other" in
addition to
Room Revenue
b. Group Rooms and Revenue are defined as business sold in blocks of 50 rooms
or more
c. Very few Luxury and Upper Upscale chain hotels submit Segmentation and/or
Additional
Revenue data
d. The most common example of Contract Rooms and Revenue is airline crew
business - {✔✔ANSWER✔✔}-D. The most common example of Contract
Rooms and Revenue is airline crew business
, The line graph at the top of the Competitive Set Report in a monthly STAR report
shows what?
a. Actual values of Occupancy, ADR and RevPAR of the subject hotel and the
competitive
set
b. Actual Percent Changes for Occupancy, ADR and RevPAR of the subject hotel
and the
competitive set
c. Index values for Occupancy, ADR and RevPAR
d. Index Percent Change values for Occupancy, ADR and RevPAR -
{✔✔ANSWER✔✔}-C. Index values for Occupancy, ADR and RevPAR
The Competitive Set Report in a Monthly STAR Report shows what information?
a. 12 months of monthly data and 3 years of YTD, Running 3-month, and Running
12-
month data
b. 18 months of monthly data and 3 years of YTD, Running 3-month, and Running
12-
month data
c. 12 months of monthly data and 2 years of YTD, Running 3-month, and Running
12-
month data
d. 18 months of monthly data and 2 years of YTD, Running 3-month, and Running
12-
month data - {✔✔ANSWER✔✔}-B. 18 months of monthly data and 3 years
of YTD, Running 3-month, and Running 12-
month data
