Accounting Information System - Answers A system that records, processes and reports on
transactions to provide financial and non-financial information to make decisions and have
appropriate levels of internal controls for those transactions
Relevance - Answers Information capable of making a difference in a decision. Predictive value,
confirmatory value, and materiality
Faithful Representation - Answers Information produced accurately reflects the condition of the
business. Complete, neutral, and free from error
Data - Answers Simply raw facts that describe an event and have little meaning on their own
Information - Answers Data organized in a meaningful way to be useful to the user. Data serves as an
input
Information Overload - Answers Too much information causes information overload - decision
making is hindered
Discretionary Information - Answers Information that is not required by law
Mandatory Information - Answers Information that is required by law
User - Answers Record journal entries
Designer - Answers System analyst
Implementer - Answers Database Administrator
Evaluator - Answers Auditor
Manager - Answers Controller or CFO
Inbound Logistics - Answers Activities associated with receiving and storing raw materials and other
partially completed materials and distributing those materials to manufacturing when and where they
are needed
Operations - Answers Activities that transform inputs into finished goods and services
Outbound Logistics - Answers Activities that warehouse and distribute the finished goods to the
customers
Marketing and Sales Activities - Answers Identify the needs and wants of their customers to help
attract them to the firm's products and buy them
Service Activities - Answers Provide the support of customers after the products and services are sold
to them
Procurement Activities - Answers Involve purchasing inputs such as raw materials, supplies, and
equipment
Human Resource Management - Answers Activities include recruiting, hiring, training and
compensating employees
Technology Activities - Answers Include all of the technologies to support value-creating activities.
These technologies also include research and development to develop new products or research and
development to determine ways to produce products at a cheaper price
Firm Infrastructure - Answers Activities are all of the activities needed to support the firm, including
the CEO, finance, accounting, and legal
Enterprise System - Answers A centralized database that collects data from throughout the company
including orders, customers, sales, inventory, and employees
Financial Reporting System - Answers GL, Accounting Transactions, journal entries, journals, and sub-
ledgers. Summarizes the accounting transactions in financial reports, including financial statements,
footnotes, and related disclosures
Human Resource Management System - Answers Records and tracks interactions of a company's
employees. Employee records, payroll, benefits, attendance, career progression, performance
evaluation
Supply Chain - Answers Refers to the flow of materials, information, payments, and services from
supplies all the way through the customer
Supply Chain Management - Answers Determine levels of inventory in stock and the amount to be
ordered and determine timing to transferring inventory
Customer Relationship Management - Answers Used to manage interactions with customers and may
include tracking customer purchases, ensuring customer satisfaction, and product placement
Business Process - Answers A defined sequence of business activities that use resources to transform
specific inputs into specific outputs to achieve a business goal