Business Communications
Unit 2 Test Study Guide and
Practice Questions
Page 1 of 7Guidehttps://www.stuvia.com/dashboard!@_)#*)(@$)($@*($@)($@*_1 of 7 2026-03-17
, Business Communications Unit 2 Test Page 2 Business Communications Unit 2 Test.pdf
Plan, Write, Preview
Plan: get the consent right
Write: get the delivery right
Preview: double check everything
AIM
1) Audience Analysis
2) Information Gathering
3) Message Development
Values, Facts, Conclusions, Priorities and Positions
V: enduring beliefs/ideas that individuals hold
F: statements that can be relied on with a fair amount of certainty
C: statements that are reasoned based on facts
Pri: assigning importance to things
Pos: stances you take based on a set of conclusions
Page 2 of 7 2 of 7 2026-03-17