C954 WGU CERTIFICATION ACTUAL
EXAMINATION PAPER 2026
COMPREHENSIVE QUESTIONS WITH
CORRECTLY WELL-DEFINED DETAILED
ANSWERS GRADED A+
⩥Data. Answer: Unorganized data that lacks meaning.
⩥Information. Answer: Data that has been organized in a meaningful
manner.
⩥Information system. Answer: An integrated network of components
working together to convert data into useful information; includes an
input, a process, and an output; comprised of people, processes,
machines, and information technology.
⩥Knowledge. Answer: The practical application of information.
⩥Data, Information, and Knowledge example. Answer: Data: The
number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases
between 2010 and 2018.
,Knowledge: The number of people below the poverty line has increased
due to stagnating wages and cuts to social programs.
⩥Decision support system. Answer: This system uses models and
statistical analysis to help decision makers solve problems
⩥Management information system (MIS). Answer: Provides timely and
accurate information that enables managers to manage their departments
more efficiently; analyzes performance.
⩥Transaction processing system. Answer: information system used for
processing patient admissions, employee time cards, and purchase orders
⩥Information management. Answer: The management of organizational
processes and systems; helps the organization reduce costs and adds
value to products; helps the organization make better managerial
decisions; stores and processes data.
⩥Information technology. Answer: The use of computer and
telecommunications systems for storing, retrieving, and sending
information; comprised of hardware, software, data, and networks.
,⩥information technology management. Answer: the management of
hardware, software, data, networks, and people that facilitate access to
information and allow the organization to achieve business objectives.
⩥Strategic information system. Answer: provide tools used by an
organization to accomplish specific tasks to gain competitive advantage.
⩥Social Networking and interpersonal skills.. Answer: Enhances
interpersonal and relationship-forming skills.
⩥Porters 5 competitive forces. Answer: Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
⩥Network economics (network-based strategy). Answer: the cost of
adding another business participant to a business venture is small, the
potential gain is great.
⩥Business ecosystems. Answer: Network of businesses involved in
delivering a product through mutual cooperation.
, ⩥Product differentiation (business strategy). Answer: offering a higher
quality product to differentiate from others in the market
⩥growth (business strategy). Answer: adding new products or new
enhancements to existing products
⩥Enterprise Resource Planning (ERP). Answer: Involves utilizing
computer technology to link various aspects of a business; a very
complex resource planning system that spans the entire business;
companies often have difficulty implementing the system.
⩥Customer Relationship Management (CRM). Answer: Allows for
personalized communication to customers.
⩥Knowledge Management (KM). Answer: These systems provide tools
to help manage organizational knowledge and create value to meet
business requirements and strategic goals.
⩥chief executive officer (CEO). Answer: also called president or
managing director, is responsible for the success or failure of the
company, creating the company culture, selecting the senior
management team, setting strategy and vision, and selecting projects to
fund.
EXAMINATION PAPER 2026
COMPREHENSIVE QUESTIONS WITH
CORRECTLY WELL-DEFINED DETAILED
ANSWERS GRADED A+
⩥Data. Answer: Unorganized data that lacks meaning.
⩥Information. Answer: Data that has been organized in a meaningful
manner.
⩥Information system. Answer: An integrated network of components
working together to convert data into useful information; includes an
input, a process, and an output; comprised of people, processes,
machines, and information technology.
⩥Knowledge. Answer: The practical application of information.
⩥Data, Information, and Knowledge example. Answer: Data: The
number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases
between 2010 and 2018.
,Knowledge: The number of people below the poverty line has increased
due to stagnating wages and cuts to social programs.
⩥Decision support system. Answer: This system uses models and
statistical analysis to help decision makers solve problems
⩥Management information system (MIS). Answer: Provides timely and
accurate information that enables managers to manage their departments
more efficiently; analyzes performance.
⩥Transaction processing system. Answer: information system used for
processing patient admissions, employee time cards, and purchase orders
⩥Information management. Answer: The management of organizational
processes and systems; helps the organization reduce costs and adds
value to products; helps the organization make better managerial
decisions; stores and processes data.
⩥Information technology. Answer: The use of computer and
telecommunications systems for storing, retrieving, and sending
information; comprised of hardware, software, data, and networks.
,⩥information technology management. Answer: the management of
hardware, software, data, networks, and people that facilitate access to
information and allow the organization to achieve business objectives.
⩥Strategic information system. Answer: provide tools used by an
organization to accomplish specific tasks to gain competitive advantage.
⩥Social Networking and interpersonal skills.. Answer: Enhances
interpersonal and relationship-forming skills.
⩥Porters 5 competitive forces. Answer: Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
⩥Network economics (network-based strategy). Answer: the cost of
adding another business participant to a business venture is small, the
potential gain is great.
⩥Business ecosystems. Answer: Network of businesses involved in
delivering a product through mutual cooperation.
, ⩥Product differentiation (business strategy). Answer: offering a higher
quality product to differentiate from others in the market
⩥growth (business strategy). Answer: adding new products or new
enhancements to existing products
⩥Enterprise Resource Planning (ERP). Answer: Involves utilizing
computer technology to link various aspects of a business; a very
complex resource planning system that spans the entire business;
companies often have difficulty implementing the system.
⩥Customer Relationship Management (CRM). Answer: Allows for
personalized communication to customers.
⩥Knowledge Management (KM). Answer: These systems provide tools
to help manage organizational knowledge and create value to meet
business requirements and strategic goals.
⩥chief executive officer (CEO). Answer: also called president or
managing director, is responsible for the success or failure of the
company, creating the company culture, selecting the senior
management team, setting strategy and vision, and selecting projects to
fund.
