PMT 0140 QUESTIONS AND ANSWERS
What are the three competency areas that PMs need to develop skills in? - Answers -1.
Technical knowledge and skills;
2. Conceptual or thinking skills;
3. Interpersonal skills
What is emotional intelligence? - Answers -The ability to perceive, express,
understand, and manage emotions
What are the components of emotional intelligence hierarchy from the top down? -
Answers -Relationship Management, Social Awareness, Self-Management, Self-
Awareness
What is relationship management? - Answers -Proficiency in managing relationships,
building networks, finding common ground, and developing others
What is social awareness? - Answers -The ability to understand the emotional
reactions of others and be aware of one's effect on others
What is self-management? - Answers -The ability to control one's emotions, think
before acting, and exhibit emotional self-control, transparency, adaptability,
achievement, initiative, and optimism
What is self-awareness? - Answers -A deep understanding of one's emotions,
strengths, limitations, values, and motives, and a propensity for self-reflection and
thoughtfulness
What is the role of a team leader? - Answers -Includes both management and
leadership functions.
What does management focus on? - Answers -Processes, order, predictability, and
stability.
What does leadership focus on? - Answers -People, culture, change, and
communications.
What is the difference between management and leadership? - Answers -Management
focuses on operational issues, while leadership focuses on strategy and vision.
What are the characteristics of transactional leadership? - Answers -Implicit social
contract, reward/punishment based on performance, fairness and equity in exchange.
What are the three competency areas that PMs need to develop skills in? - Answers -1.
Technical knowledge and skills;
2. Conceptual or thinking skills;
3. Interpersonal skills
What is emotional intelligence? - Answers -The ability to perceive, express,
understand, and manage emotions
What are the components of emotional intelligence hierarchy from the top down? -
Answers -Relationship Management, Social Awareness, Self-Management, Self-
Awareness
What is relationship management? - Answers -Proficiency in managing relationships,
building networks, finding common ground, and developing others
What is social awareness? - Answers -The ability to understand the emotional
reactions of others and be aware of one's effect on others
What is self-management? - Answers -The ability to control one's emotions, think
before acting, and exhibit emotional self-control, transparency, adaptability,
achievement, initiative, and optimism
What is self-awareness? - Answers -A deep understanding of one's emotions,
strengths, limitations, values, and motives, and a propensity for self-reflection and
thoughtfulness
What is the role of a team leader? - Answers -Includes both management and
leadership functions.
What does management focus on? - Answers -Processes, order, predictability, and
stability.
What does leadership focus on? - Answers -People, culture, change, and
communications.
What is the difference between management and leadership? - Answers -Management
focuses on operational issues, while leadership focuses on strategy and vision.
What are the characteristics of transactional leadership? - Answers -Implicit social
contract, reward/punishment based on performance, fairness and equity in exchange.
