HSM390 EXAM QUESTIONS AND
ANSWERS GRADED A+ 2026
True or False? An MRSA infection acquired in a local hospital which could have been avoided will
not be compensated by an insurer as a never event. - ANS True
True or False? Hospitals using CQI adopt methods first pioneered by Deming in India. -
ANS False
True or False? Optimizing the delivery of health care is a major reason for using CQI in the US
health system. - ANS True
True or False? The Institute of Medicine has found the quality of health care in the United States
to be fairly uniform. - ANS False
True or False? The Institute of Medicine has found the quality of health care in the United States
to be fairly uniform. - ANS True
Profound knowledge in management requires - ANS knowledge about variation
The CQI process began in - ANS Japan
Which is paid more attention to as part of TQM than CQI for healthcare? - ANS time per unit
production
@COPYRIGHT 2026/2027 ALLRIGHTS RESERVED 1
, Which statement would be appropriate for a manager to make to someone when using CQI? -
ANS "Quality control wants to help improve unit performance."
Which would be an addition to the structure of CQI? - ANS relying on top-down design
True or False? Nurses have abundant valuable knowledge about their activities for the CQI
process. - ANS True
True or False? Office staff in a large physicians' practice should be involved in the CQI process. -
ANS True
True or False? Recent increased use of CQI in US health care results, in part, from the Affordable
Care Act. - ANS True
True or False? The way in which CQI empowers employees can help motivate them to assist in
the process. - ANS True
True or False? What was added to the Triple Aim to make the Quadruple Aim was a focus on
improving the lives of clinicians and staff. - ANS True
True or False? Implementation is largely independent of how open an organization's culture is to
change. - ANS False
True or False? Implementation science is all about improving how ideas and processes are
accepted and used, implemented. - ANS True
True or False? In implementation, acceptability revolves around perception. - ANS True
True or False? Innovation-specific capacity is part of the delivery system for the implementation
of innovation. - ANS False
@COPYRIGHT 2026/2027 ALLRIGHTS RESERVED 2
ANSWERS GRADED A+ 2026
True or False? An MRSA infection acquired in a local hospital which could have been avoided will
not be compensated by an insurer as a never event. - ANS True
True or False? Hospitals using CQI adopt methods first pioneered by Deming in India. -
ANS False
True or False? Optimizing the delivery of health care is a major reason for using CQI in the US
health system. - ANS True
True or False? The Institute of Medicine has found the quality of health care in the United States
to be fairly uniform. - ANS False
True or False? The Institute of Medicine has found the quality of health care in the United States
to be fairly uniform. - ANS True
Profound knowledge in management requires - ANS knowledge about variation
The CQI process began in - ANS Japan
Which is paid more attention to as part of TQM than CQI for healthcare? - ANS time per unit
production
@COPYRIGHT 2026/2027 ALLRIGHTS RESERVED 1
, Which statement would be appropriate for a manager to make to someone when using CQI? -
ANS "Quality control wants to help improve unit performance."
Which would be an addition to the structure of CQI? - ANS relying on top-down design
True or False? Nurses have abundant valuable knowledge about their activities for the CQI
process. - ANS True
True or False? Office staff in a large physicians' practice should be involved in the CQI process. -
ANS True
True or False? Recent increased use of CQI in US health care results, in part, from the Affordable
Care Act. - ANS True
True or False? The way in which CQI empowers employees can help motivate them to assist in
the process. - ANS True
True or False? What was added to the Triple Aim to make the Quadruple Aim was a focus on
improving the lives of clinicians and staff. - ANS True
True or False? Implementation is largely independent of how open an organization's culture is to
change. - ANS False
True or False? Implementation science is all about improving how ideas and processes are
accepted and used, implemented. - ANS True
True or False? In implementation, acceptability revolves around perception. - ANS True
True or False? Innovation-specific capacity is part of the delivery system for the implementation
of innovation. - ANS False
@COPYRIGHT 2026/2027 ALLRIGHTS RESERVED 2
