KNR 380 FINAL EXAM QUESTIONS AND
ANSWERS GRADED A+ 2026
A process of evaluating how well employees perform their jobs when compared to a set of
standards, and then communicating that information to those employees is a(n):
a. job description
b. job evaluation
c. performance appraisal
d. supervisor rating - ANS c. performance appraisal
You are doing a performance appraisal on an employee. What should the performance appraisal
be based on?
a. Personality
b. Job description
c. Employee's biographical characteristics
d. Job announcement - ANS b. job description
What is the first step to complete when developing job-specific appraisal instruments?
a. determine an appraisal scale
b. identifying the evaluator(s)
c. reviewing existing job description
d. weighting job tasks - ANS c. reviewing existing job description
@COPYRIGHT 2026/2027 ALLRIGHTS RESERVED 1
, The two general uses of performance appraisal, which are often in conflict, are:
a. administrative and development
b. identification of training needs and coaching
c. salary administration and promotion
d. training and development - ANS a. administrative and development
When completing an internal equity study for your agency, the compensable factors created to
calculate job evaluation points should be:
a. different for each job title in the agency
b. the same for each job title in the agency
c. customized for each department in the agency
d. A & C above - ANS b. the same for each job title in the agency
Disciplinary action can be taken (in most cases) for all of the following except:
a. Attendance
b. Safety
c. Performance
d. Personality - ANS d. personality
At its core, the job analysis process should be a process between the supervisor and the
employee.
a. hierarchical
b. collaborative
c. quick
d. invasive - ANS b. collaborative
When would be the least likely time to check references on a job candidate?
a. Prior to initial screening of applications
@COPYRIGHT 2026/2027 ALLRIGHTS RESERVED 2
ANSWERS GRADED A+ 2026
A process of evaluating how well employees perform their jobs when compared to a set of
standards, and then communicating that information to those employees is a(n):
a. job description
b. job evaluation
c. performance appraisal
d. supervisor rating - ANS c. performance appraisal
You are doing a performance appraisal on an employee. What should the performance appraisal
be based on?
a. Personality
b. Job description
c. Employee's biographical characteristics
d. Job announcement - ANS b. job description
What is the first step to complete when developing job-specific appraisal instruments?
a. determine an appraisal scale
b. identifying the evaluator(s)
c. reviewing existing job description
d. weighting job tasks - ANS c. reviewing existing job description
@COPYRIGHT 2026/2027 ALLRIGHTS RESERVED 1
, The two general uses of performance appraisal, which are often in conflict, are:
a. administrative and development
b. identification of training needs and coaching
c. salary administration and promotion
d. training and development - ANS a. administrative and development
When completing an internal equity study for your agency, the compensable factors created to
calculate job evaluation points should be:
a. different for each job title in the agency
b. the same for each job title in the agency
c. customized for each department in the agency
d. A & C above - ANS b. the same for each job title in the agency
Disciplinary action can be taken (in most cases) for all of the following except:
a. Attendance
b. Safety
c. Performance
d. Personality - ANS d. personality
At its core, the job analysis process should be a process between the supervisor and the
employee.
a. hierarchical
b. collaborative
c. quick
d. invasive - ANS b. collaborative
When would be the least likely time to check references on a job candidate?
a. Prior to initial screening of applications
@COPYRIGHT 2026/2027 ALLRIGHTS RESERVED 2
