WITH SOLUTIONS GRADED A+
◉ Verbal, nonverbal, and affective communication must be
congruent for the communication to be honest. Answer: Which
statement is true about communication?
◉ Nonverbal Answer: A student nurse comes to clinical with a
slightly dirty uniform and is unshaven. The patient questions the
student's ability to provide safe care. Which communication method
includes clothing and physical appearance?
◉ Clarification Answer: Which type of active listening behavior is
demonstrated when a patient reports chest pain and the nurse asks
the location of the pain?
◉ Closed-ended Answer: A nurse asks a patient when her pain
started. This is an example of which type of question that occurs
when a nurse asks a patient to provide a time for onset of pain?
◉ Simple answers Answer: Which type of communication block is
the nurse demonstrating when telling a depressed patient that all
depressed people feel the same?
,◉ Ask the patient to tell what she understood from the nurse
Answer: A 48-year-old woman is given information about what to
expect postsurgically smiles and nods while the nurse is speaking.
Given the characteristics of communication by women, which action
should the nurse implement?
◉ "Hello, my name is Mrs. Smith; I'm the charge nurse on 5N."
Answer: Which statement identifies the situation step in SBAR?
◉ Communication is more difficult with older adults Answer: Which
statement does not apply to communicating with older adults?
◉ Avoid conflict at any cost, Ensure that the other parties know
what they did wrong, Use "I" statements Answer: Which situation is
important in resolving conflict situations? (Select all that apply.)
◉ False Answer: T/F? Verbal communication refers to mood or
emotion.
◉ Cultural competence Answer: A student enrolls in a program in a
community that has many people from unfamiliar cultures.
Throughout the program, the student intentionally tries to learn as
much as possible about the cultures to acknowledge what is
important to provision of patient care. Which term describes this
behavior?
, ◉ Enculturation Answer: As a child, you are guided as to what foods
to eat, encouraged to participate in certain traditions, and how to
treat parents and grandparents. You learn about what it means to be
well, what to do when you are ill, and what beliefs are important to
those who share your life. Which term identifies this process?
◉ Ethnocentricity Answer: A Native American patient admitted to
the Emergency Department reports chest pain and requests pain
medication. The nurse responds that the patient is incorrect in
reporting pain because of failure to demonstrate symptoms that
would suggest pain. Which term describes this assumption?
◉ Biomedicine Answer: A patient enters the hospital for
investigation of severe abdominal pain, immediately receives
numerous diagnostic tests, and is given intravenous therapy and
pain medications. Which health system does this identify?
◉ Naturalistic Answer: A student nurse is caring for a child who is
among and notices several bruises on the child's back. The mother
explains that this is a result of cupping, an approach to treating
illness within the child's culture. Which health system is associated
with cupping?