QUESTIONS WITH ANSWERS GRADED A+
◉ Understands and acknowledges the patient's feelings. Answer:
The nurse who demonstrates empathy:
◉ Nodding and making appropriate verbal acknowledgments.
Answer: The nurse is using active listening techniques when:
◉ "Tell me more about what's bothering you today." Answer: Which
statement by the nurse demonstrates therapeutic communication?
◉ Speak clearly and face the patient while talking. Answer: When
communicating with a patient who has difficulty hearing, the nurse
should:
◉ Recognize that this may be a cultural norm. Answer: A patient
avoids eye contact with the nurse. The best response is to:
◉ Remain calm and acknowledge the patient's feelings.
Rationale: Answer: A patient's tone of voice becomes harsh while
discussing their medical condition. The nurse should:
, ◉ Using medical jargon. Answer: Which of the following is an
example of a communication barrier?
◉ "I see you're upset. Can you tell me what's bothering you?"
Answer: A nurse is communicating with a patient who is upset and
refusing care.
Which statement is most appropriate?
◉ Foster a therapeutic relationship to promote healing. Answer: The
primary goal of the nurse-patient relationship is to:
◉ Set clear professional boundaries while demonstrating empathy.
Answer: When establishing a therapeutic relationship with a patient,
the nurse should:
◉ "I'm sorry, but I can't give that out. How else can I help you?"
Answer: A patient asks the nurse for personal contact information.
The best response is:
◉ Use a professional interpreter. Answer: When communicating
with a patient who speaks a different language, the nurse should:
◉ Ask yes-or-no questions. Answer: A nurse is caring for a patient
who has aphasia (difficulty speaking). The best way to communicate
is: