HSA 3110 Exam 2 Questions With
Complete Answers
Managers can make informed decisions and balance the cost of waiting lines
with the cost of preventing waiting lines through increased service by utilizing
queuing theory. - ANSWER True
The technique for quantitative problem solving and decision making involving
the scientific method and mathematical models applied to a management
problem, process, or operation is - ANSWER operations research.
Rank and file employees have input in decision making through collective
bargaining representatives, as specified in the collective bargaining agreement.
- ANSWER True
The decision-making process consists of several steps. The step in which the
manager must adopt an underlying philosophical stance and make a decision
about the approach to decision making that will be taken is - ANSWER
Evaluation of Alternatives
This managerial tool is used to depict the possible directions that actions might
take from various decision points, and reveals the probable new situation that
results from a decision - ANSWER decision tree
In the decision-making process, top-level management usually defer to
department heads when the decisions relate to specific areas of technical
expertise. - ANSWER True
In this form of decision making, a set of minimal criteria is developed, and any
alternative that fulfills the minimal criteria is acceptable based on the fact that
not every decision needs to be made with the same degree of intensity. -
ANSWER satisficing
Which characteristic of effective plans gives the employee team immediate
motivational feedback? - ANSWER Precise plans
Planning constraints are similar to which aspects of the clientele network? -
ANSWER Controllers
A model designed to include the element of randomness is called a - ANSWER
stochastic simulation.
, Benefits of this arrangement include reduced travel time, fewer interruptions,
better work environment, and possibly flexible hours for the worker, while the
organization is able to reduce expenses related to the need for space and often
gains improvements in productivity. - ANSWER telecommuting.
All of the following situations generally involve a wide span of management,
EXCEPT - ANSWER the work group is decentralized.
The authority associated with staff employees is termed - ANSWER functional
authority.
An acute care hospital has received a major grant for a five-year research
project in neighborhood healthcare services. The continuance of the research
project after the five years is uncertain. The most likely pattern of organization
for the research project is - ANSWER temporary departmentation.
Split-reporting relationships exist when - ANSWER a single subordinate is
answerable to two or more superiors for certain job responsibilities.
Span of management refers to - ANSWER the number of immediate subordinates
who report to any one manager.
An occupational therapy group develops a pattern of departmentation for home
care services based on catchment area requirements. This is an example of
departmentation by - ANSWER territory.
It is necessary to use temporary help services as sparingly as possible because
they always represent excess cost. - ANSWER False
Telecommuting may not be appropriate for an employee who copes only
marginally with the absence of traditional supervision. - ANSWER True
Which of the following is FALSE for temporary departmentation? - ANSWER The
life of a temporary department must not extend longer than six months.
Standing committees focus on - ANSWER recurring issues, and the basic
purposes of the committees and their characteristics remain the same over
time.
The plural executive is a - ANSWER body such as an organization's board of
directors that exercises authority over the organization's management.
When a committee is created, it is best to first constitute the committee, then
charge its members with describing the group's purpose, function, and scope of
activity - ANSWER False
Complete Answers
Managers can make informed decisions and balance the cost of waiting lines
with the cost of preventing waiting lines through increased service by utilizing
queuing theory. - ANSWER True
The technique for quantitative problem solving and decision making involving
the scientific method and mathematical models applied to a management
problem, process, or operation is - ANSWER operations research.
Rank and file employees have input in decision making through collective
bargaining representatives, as specified in the collective bargaining agreement.
- ANSWER True
The decision-making process consists of several steps. The step in which the
manager must adopt an underlying philosophical stance and make a decision
about the approach to decision making that will be taken is - ANSWER
Evaluation of Alternatives
This managerial tool is used to depict the possible directions that actions might
take from various decision points, and reveals the probable new situation that
results from a decision - ANSWER decision tree
In the decision-making process, top-level management usually defer to
department heads when the decisions relate to specific areas of technical
expertise. - ANSWER True
In this form of decision making, a set of minimal criteria is developed, and any
alternative that fulfills the minimal criteria is acceptable based on the fact that
not every decision needs to be made with the same degree of intensity. -
ANSWER satisficing
Which characteristic of effective plans gives the employee team immediate
motivational feedback? - ANSWER Precise plans
Planning constraints are similar to which aspects of the clientele network? -
ANSWER Controllers
A model designed to include the element of randomness is called a - ANSWER
stochastic simulation.
, Benefits of this arrangement include reduced travel time, fewer interruptions,
better work environment, and possibly flexible hours for the worker, while the
organization is able to reduce expenses related to the need for space and often
gains improvements in productivity. - ANSWER telecommuting.
All of the following situations generally involve a wide span of management,
EXCEPT - ANSWER the work group is decentralized.
The authority associated with staff employees is termed - ANSWER functional
authority.
An acute care hospital has received a major grant for a five-year research
project in neighborhood healthcare services. The continuance of the research
project after the five years is uncertain. The most likely pattern of organization
for the research project is - ANSWER temporary departmentation.
Split-reporting relationships exist when - ANSWER a single subordinate is
answerable to two or more superiors for certain job responsibilities.
Span of management refers to - ANSWER the number of immediate subordinates
who report to any one manager.
An occupational therapy group develops a pattern of departmentation for home
care services based on catchment area requirements. This is an example of
departmentation by - ANSWER territory.
It is necessary to use temporary help services as sparingly as possible because
they always represent excess cost. - ANSWER False
Telecommuting may not be appropriate for an employee who copes only
marginally with the absence of traditional supervision. - ANSWER True
Which of the following is FALSE for temporary departmentation? - ANSWER The
life of a temporary department must not extend longer than six months.
Standing committees focus on - ANSWER recurring issues, and the basic
purposes of the committees and their characteristics remain the same over
time.
The plural executive is a - ANSWER body such as an organization's board of
directors that exercises authority over the organization's management.
When a committee is created, it is best to first constitute the committee, then
charge its members with describing the group's purpose, function, and scope of
activity - ANSWER False
