INSTITUTE OUTREACH TRAINING FINAL
PAPER 2026 FULL QUESTIONS WITH WELL
DEFINED ANSWERS EXCELLENT SCORE
GRADED A+
⩥ Most important product the patient seeks. Answer: Service
⩥ The basis for patient retention is. Answer: Communication
⩥ The daily operations, concepts and systems necessary to manage a
dental practice. Answer: Practice management
⩥ End result of practice management should be. Answer: Quality patient
care
⩥ About 50% of dental hygienists work. Answer: Part-time
⩥ Practice management may be led by. Answer: Front desk
Office manager
Dentist
Outside firm
, ⩥ What are the 3 types of employer management styles. Answer:
Authoritarian/traditional
Free-rein/laissez-Faire
Participatory/Democratic
⩥ The dentist is the central authority and is in complete control, does not
support "TEAM" approach, open communication does not exist,
employees have passive characteristics. Answer:
Authoritarian/Traditional
⩥ No one is in the leadership position, a lot of delegating, creates chaos,
lack of structure. Answer: Free-rein/laissez faire
⩥ All team members are part of the decision making process, win/win.
Answer: Participatory/democratic
⩥ 7 Cs of communication and relevance. Answer: Credibility
Courtesy
Clarity
Correctness
Consistency
Concreteness
Conciseness