MANA 3335 (9-13) LEARN IT & ASSIGNMENT QUESTIONS AND
ANSWERS
A manager would rate a subordinate's ______________ high if the employee's contributions
corresponded well with the rewards offered by the organization (Chap 9) - CORRECT
ANSWER✅✅person-fit job
A manager who bases decisions primarily on logic and principles probably prefers ____________ (Chap
9) - CORRECT ANSWER✅✅Thinking
Julia has a great deal of confidence in her ability to perform her job tasks. Julia has high __________
(Chap 9) - CORRECT ANSWER✅✅Self-efficacy
A coworker who shows little loyalty to collagues and manipulates others to gain advantage is probably
____________ (Chap 9) - CORRECT ANSWER✅✅Machiavelliian
Which of the following are NOT aspects of emotional intelligence (EQ)? (Chap 9) - CORRECT
ANSWER✅✅Taking risks
Being excitable and moody
Basing decisions on feelings
The component of an individual's attitude that reflrects their emotions is the ________ component
(Chap 9) - CORRECT ANSWER✅✅Affective
Your boss is usually grumpy and believes that events will turn out badly. Your boss has high
____________ affectivity (Chap 9) - CORRECT ANSWER✅✅Negative
The human resource department seeks to increase employees' attachment to the organization. What is
the HR department trying to improve? (Chap 9) - CORRECT ANSWER✅✅Organizational Commitment
,The mechanism through which people observe behavior and arrive at conclusions about its causes is
known as ________ (Chap 9) - CORRECT ANSWER✅✅Attribution
What is selective perception? (Chap 9) - CORRECT ANSWER✅✅Ignoring information that does not
match one's preexisting ideas
You notice that someone behaves in a shy manner in one situation and then also behaves in a shy
manner in several quite different situations. What is occurring here? (Chap 9) - CORRECT
ANSWER✅✅Low distinctiveness
What is the name of the stage in which someone begins to take action in response to a stressor? (Chap
9) - CORRECT ANSWER✅✅Resistance
Which of the following are healthy ways that employees might manage stress? (Chap 9) - CORRECT
ANSWER✅✅Using time management techniques
Exercising regularly
Getting support from family or friends
High cognitive abilities, such as the ability to think both divergently and convergently, tend to make an
individual ___________ (chap 9) - CORRECT ANSWER✅✅more creative
In what ways can an organizagion encourage creativity in its workforce? (Chap 9) - CORRECT
ANSWER✅✅Giving employees time and other resources to do creative work
Rewarding creativity that furthers the organization's goals
A type of dysfunctional behavior that involves disengagement from the workplace is a
_______________ (Chap 9) - CORRECT ANSWER✅✅Withdrawal behavior
,Which of the following workplace behaviors demonstrate a high level of organizational citzenship?
(Chap 9) - CORRECT ANSWER✅✅Staying late to finish a project by deadline
Doing the work of a team member who is out sick
Helping to train a new co-worker
When the needs of the organization and the inducements it is willing to offer match the skills of the
employee and the pay he or she is willing to accept, _____ is achieved. (Chap 9) - CORRECT
ANSWER✅✅person-fit job
Modern psychologists classify people based on the "big ___" personality traits. Which of the following
traits are included in this group? (Chap 9) - CORRECT ANSWER✅✅5
Openness to experience
Agreeableness
Which of the following statements describe people who are high on authoritarianism? (Chap 9) -
CORRECT ANSWER✅✅They obey their bosses and superiors
They belive that people at different levels of the organization should have markedly different power
People who are high on Machiavellianism do not do well in? (Chap 9) - CORRECT ANSWER✅✅In jobs
that are highly structured
You are discussing work with one of your employees, brent. You want to explain the compensation
package in a way that reflects the cognitive component of an attitude. What should you say to Brent?
(Chap 9) - CORRECT ANSWER✅✅The company provides annual bonuses to employees who meet
performance goals
, Your team asks you why you asess consistency, distinctiveness, and consensus of their individual
behaviors at every performance appraisal. Which explanation do you give them? (Chap 9) - CORRECT
ANSWER✅✅Just as managers use attribution theory to attribute blame when behaviors are negative,
they can use attribution theory to attribute cause when behaviors are positive. As a manager, I want to
reward employees whose behavior is positive
Maria's job as a corporate attorney is extremely stressful. Part of her stress comes from having to meet
aggressive deadlines for her work. THe stressors that arise from these deadlines are known as
__________ (Chap 9) - CORRECT ANSWER✅✅Task demands
People with Type _____ behavior patterns are more relaxed, and are therefore less succeptible to
stress-related problems (Chap 9) - CORRECT ANSWER✅✅Type B
A sample of individuals who represent the target audience for the ad may be asked to evaluate the ads
developed by the creative team to measure the effectivness of the ad. Ad testing part of the
__________ phase of the creative process (Chap 9) - CORRECT ANSWER✅✅Verification
Which negative work behavior is one that can be minimized through organizational policies and
managerial coaching? (Chap 9) - CORRECT ANSWER✅✅Absenteeism
What is motivation? (Chap 10) - CORRECT ANSWER✅✅The set of forces that cause an individual to
behave in certain ways
Which approach would an advocate of the traditional approach to motivation recommend? (Chap 10) -
CORRECT ANSWER✅✅Offer employees extra pay if they increase production
What are the key assumptions of needs hierarchy approaches to motivation? (Chap 10) - CORRECT
ANSWER✅✅People have needs, which can be ranked by importance
Which of the following statements accurately describes the ERG theory? (Chap 10) - CORRECT
ANSWER✅✅Humans have three levels of needs, and people can be motivated by multiple levels of
needs at once
ANSWERS
A manager would rate a subordinate's ______________ high if the employee's contributions
corresponded well with the rewards offered by the organization (Chap 9) - CORRECT
ANSWER✅✅person-fit job
A manager who bases decisions primarily on logic and principles probably prefers ____________ (Chap
9) - CORRECT ANSWER✅✅Thinking
Julia has a great deal of confidence in her ability to perform her job tasks. Julia has high __________
(Chap 9) - CORRECT ANSWER✅✅Self-efficacy
A coworker who shows little loyalty to collagues and manipulates others to gain advantage is probably
____________ (Chap 9) - CORRECT ANSWER✅✅Machiavelliian
Which of the following are NOT aspects of emotional intelligence (EQ)? (Chap 9) - CORRECT
ANSWER✅✅Taking risks
Being excitable and moody
Basing decisions on feelings
The component of an individual's attitude that reflrects their emotions is the ________ component
(Chap 9) - CORRECT ANSWER✅✅Affective
Your boss is usually grumpy and believes that events will turn out badly. Your boss has high
____________ affectivity (Chap 9) - CORRECT ANSWER✅✅Negative
The human resource department seeks to increase employees' attachment to the organization. What is
the HR department trying to improve? (Chap 9) - CORRECT ANSWER✅✅Organizational Commitment
,The mechanism through which people observe behavior and arrive at conclusions about its causes is
known as ________ (Chap 9) - CORRECT ANSWER✅✅Attribution
What is selective perception? (Chap 9) - CORRECT ANSWER✅✅Ignoring information that does not
match one's preexisting ideas
You notice that someone behaves in a shy manner in one situation and then also behaves in a shy
manner in several quite different situations. What is occurring here? (Chap 9) - CORRECT
ANSWER✅✅Low distinctiveness
What is the name of the stage in which someone begins to take action in response to a stressor? (Chap
9) - CORRECT ANSWER✅✅Resistance
Which of the following are healthy ways that employees might manage stress? (Chap 9) - CORRECT
ANSWER✅✅Using time management techniques
Exercising regularly
Getting support from family or friends
High cognitive abilities, such as the ability to think both divergently and convergently, tend to make an
individual ___________ (chap 9) - CORRECT ANSWER✅✅more creative
In what ways can an organizagion encourage creativity in its workforce? (Chap 9) - CORRECT
ANSWER✅✅Giving employees time and other resources to do creative work
Rewarding creativity that furthers the organization's goals
A type of dysfunctional behavior that involves disengagement from the workplace is a
_______________ (Chap 9) - CORRECT ANSWER✅✅Withdrawal behavior
,Which of the following workplace behaviors demonstrate a high level of organizational citzenship?
(Chap 9) - CORRECT ANSWER✅✅Staying late to finish a project by deadline
Doing the work of a team member who is out sick
Helping to train a new co-worker
When the needs of the organization and the inducements it is willing to offer match the skills of the
employee and the pay he or she is willing to accept, _____ is achieved. (Chap 9) - CORRECT
ANSWER✅✅person-fit job
Modern psychologists classify people based on the "big ___" personality traits. Which of the following
traits are included in this group? (Chap 9) - CORRECT ANSWER✅✅5
Openness to experience
Agreeableness
Which of the following statements describe people who are high on authoritarianism? (Chap 9) -
CORRECT ANSWER✅✅They obey their bosses and superiors
They belive that people at different levels of the organization should have markedly different power
People who are high on Machiavellianism do not do well in? (Chap 9) - CORRECT ANSWER✅✅In jobs
that are highly structured
You are discussing work with one of your employees, brent. You want to explain the compensation
package in a way that reflects the cognitive component of an attitude. What should you say to Brent?
(Chap 9) - CORRECT ANSWER✅✅The company provides annual bonuses to employees who meet
performance goals
, Your team asks you why you asess consistency, distinctiveness, and consensus of their individual
behaviors at every performance appraisal. Which explanation do you give them? (Chap 9) - CORRECT
ANSWER✅✅Just as managers use attribution theory to attribute blame when behaviors are negative,
they can use attribution theory to attribute cause when behaviors are positive. As a manager, I want to
reward employees whose behavior is positive
Maria's job as a corporate attorney is extremely stressful. Part of her stress comes from having to meet
aggressive deadlines for her work. THe stressors that arise from these deadlines are known as
__________ (Chap 9) - CORRECT ANSWER✅✅Task demands
People with Type _____ behavior patterns are more relaxed, and are therefore less succeptible to
stress-related problems (Chap 9) - CORRECT ANSWER✅✅Type B
A sample of individuals who represent the target audience for the ad may be asked to evaluate the ads
developed by the creative team to measure the effectivness of the ad. Ad testing part of the
__________ phase of the creative process (Chap 9) - CORRECT ANSWER✅✅Verification
Which negative work behavior is one that can be minimized through organizational policies and
managerial coaching? (Chap 9) - CORRECT ANSWER✅✅Absenteeism
What is motivation? (Chap 10) - CORRECT ANSWER✅✅The set of forces that cause an individual to
behave in certain ways
Which approach would an advocate of the traditional approach to motivation recommend? (Chap 10) -
CORRECT ANSWER✅✅Offer employees extra pay if they increase production
What are the key assumptions of needs hierarchy approaches to motivation? (Chap 10) - CORRECT
ANSWER✅✅People have needs, which can be ranked by importance
Which of the following statements accurately describes the ERG theory? (Chap 10) - CORRECT
ANSWER✅✅Humans have three levels of needs, and people can be motivated by multiple levels of
needs at once
