What is organizational behavior? - CORRECT ANSWER✅✅the study of individual behavior and group
dynamics in organizations
Interdisciplinary influences on OB - CORRECT ANSWER✅✅Psychology
Sociology
Engineering
Anthropology
Management
Medicine
The Hawthorne Studies - CORRECT ANSWER✅✅the first to recognize informal aspects of an
organization, also studied what motivates people to be productive. Studies conducted during the 1920s
and 1930s that suggested the importance of the informal organization
What is the primary goal of organizations? - CORRECT ANSWER✅✅providing value to a Stakeholder
Organizations as open systems - CORRECT ANSWER✅✅subsystems, boundaries, external environment,
internal environment
formal organization - CORRECT ANSWER✅✅The official, legitimate, and most visible part of the system
informal organization - CORRECT ANSWER✅✅The unofficial and less visible part of the system
What is the importance of studying OB? - CORRECT ANSWER✅✅organizations- to apply such
knowledge toward improving an organization's effectiveness.
Why is Organizational Behavior Important for Management - CORRECT ANSWER✅✅For the Purpose
of:1. understanding2. Predicting3. Influencing
, What are the three dimensions of culture? - CORRECT ANSWER✅✅normative (standards for behavior)
cognitive (knowledge and beliefs)
material (tangible objects)
What are the three levels of culture? - CORRECT ANSWER✅✅beliefs, assumptions and artifacts.
Hofstede's five dimensions of organizational culture - CORRECT ANSWER✅✅individualism vs
collectivism, power distance, uncertainty avoidance, masculinity/femininity and long-term vs. short-
term orientation.
Three ethical theories - CORRECT ANSWER✅✅Consequential theories
Rule-based theories
character theories
Corporate social responsibility - CORRECT ANSWER✅✅an organization's obligation to behave ethically
in its social environment.
Diversity - CORRECT ANSWER✅✅Set of individual, group, and cultural differences employees bring to
an organization- race, age, and gender.
Inclusion - CORRECT ANSWER✅✅differences between individuals are truly respected and valued in the
workplace.
hostile work environment - CORRECT ANSWER✅✅a form of sexual harassment in which unwelcome
and demeaning sexually related behavior creates an intimidating and offensive work environment
Quid pro quo - CORRECT ANSWER✅✅submission to such conduct is made either explicitly or implicitly
a term or condition of employment, or submission to or rejection of such conduct is used as the basis for
employment decisions affecting such individual