C464 Communication Theory, Perception, Interpersonal Communication & Public
Speaking Mastery Exam Pack: Linear vs Transactional Communication Models,
Encoding, Decoding, Feedback, Noise, Communication Competence (Motivation,
Appropriateness, Skills), Selective Exposure, Selective Attention, Selective
Perception, Figure-Ground Organization, Proximity, Closure, Interpretation, Self-
Concept, Self-Esteem, Self-Serving Bias, Attribution Theory, Impression
Management, Nonverbal Communication (Kinesics, Emblems, Illustrators,
Regulators), Media Richness Theory (Rich vs Lean Media), Synchronous vs
Asynchronous Communication, Channel Selection, Intercultural Communication,
Ethnocentrism, High vs Low Power Distance, Masculinity vs Femininity,
Relationship Development (Initiation, Intensification), FIRO Theory, Relational
Dialectics (Predictability vs Novelty), Listening Skills (Paraphrasing, Active
Listening, Bias Barriers), Johari Window (Blind Area), Team Dynamics &
Performance, Group Roles, Conflict Management Strategies, Tuckman Stages
(Forming, Storming, Norming, Performing), Groupthink, Leadership &
Collaboration, Meeting Management, Persuasion Strategies, Monroe’s
Motivated Sequence, Inoculation Theory, Informative vs Persuasive Speaking,
Sensory Aids & Presentation Design Exam Questions Verified and Provided with
Complete A+ Graded Rationales Latest Updated 2026
Lee and Jordan are co-workers who joke around at work. Lee has invited Jordan for dinner with
Lee's family at their home. Jordan says something funny, but slightly inappropriate, and is
intently observing the reaction of everyone in Lee's family in order to determine what kind of
humor is acceptable in Lee's home.
Which of the 4 primary challenges to communication does Jordan's behaviors address?
Effective communication requires significant intellectual and psychological resources
,Peyton works part time at a local software company and attends classes full time at a university.
In order to stay connected, Peyton communicates with colleagues, classmates, family, and
friends using multiple social media websites, email and texts every day. Peyton often feels
overwhelmed by the volume of communication she encounters.
Which of the 4 primary challenges to communication does this scenario demonstrate?
We over-rely on digitally mediated communication
Juanita is an instructor for a communications class at a state university. At the beginning of the
first class, she goes over her expectations and explains that she expects everyone to be on time
and participate and that part of their final grade is based on participation. She notices a look of
concern on a couple of students' faces, and she wonders if they just don't like the idea of being
on time, participating, or something else. The two students, who have come from a school
environment that never encouraged in-class participation and are worried that their grades will
suffer due to their shyness.
Which of the 4 primary challenges to communication does this scenario demonstrate?
Intercultural understanding can be difficult
Blake, who has just graduated from college, is looking for a job. Blake emails the same cover
letter and résumé to about 20 different companies but does not receive any replies. Blake
concludes that this is because those companies do not recognize good talent.
Which concept below explains Blake's conclusion?
Self-serving bias
, Which example represents a complete and successful communication in the linear model?
You recognize the team logo on a garment worn by someone you encounter in public
What is an example of the transactional model of communication?
You saw someone smile at you to indicate they like the team jersey that you are wearing
John opens his mailbox and finds a letter from a friend. John is on his way to an appointment so
he places the letter on a table so he can read it when he returns home.
Which phase of the linear model of communication model is being illustrated in the scenario?
Perceiving
Two friends go to a baseball game. They spend the entire game talking instead of watching the
game. They enjoy their conversation and do not notice the score of the game and do not realize
that their team lost the game.
Which principle of perception is illustrated in this scenario?
Selective attention
A college student is searching the Internet for sources for a research project and comes across a
website that does not support their thesis so the student immediately dismisses the website as
something not worth reading.
Speaking Mastery Exam Pack: Linear vs Transactional Communication Models,
Encoding, Decoding, Feedback, Noise, Communication Competence (Motivation,
Appropriateness, Skills), Selective Exposure, Selective Attention, Selective
Perception, Figure-Ground Organization, Proximity, Closure, Interpretation, Self-
Concept, Self-Esteem, Self-Serving Bias, Attribution Theory, Impression
Management, Nonverbal Communication (Kinesics, Emblems, Illustrators,
Regulators), Media Richness Theory (Rich vs Lean Media), Synchronous vs
Asynchronous Communication, Channel Selection, Intercultural Communication,
Ethnocentrism, High vs Low Power Distance, Masculinity vs Femininity,
Relationship Development (Initiation, Intensification), FIRO Theory, Relational
Dialectics (Predictability vs Novelty), Listening Skills (Paraphrasing, Active
Listening, Bias Barriers), Johari Window (Blind Area), Team Dynamics &
Performance, Group Roles, Conflict Management Strategies, Tuckman Stages
(Forming, Storming, Norming, Performing), Groupthink, Leadership &
Collaboration, Meeting Management, Persuasion Strategies, Monroe’s
Motivated Sequence, Inoculation Theory, Informative vs Persuasive Speaking,
Sensory Aids & Presentation Design Exam Questions Verified and Provided with
Complete A+ Graded Rationales Latest Updated 2026
Lee and Jordan are co-workers who joke around at work. Lee has invited Jordan for dinner with
Lee's family at their home. Jordan says something funny, but slightly inappropriate, and is
intently observing the reaction of everyone in Lee's family in order to determine what kind of
humor is acceptable in Lee's home.
Which of the 4 primary challenges to communication does Jordan's behaviors address?
Effective communication requires significant intellectual and psychological resources
,Peyton works part time at a local software company and attends classes full time at a university.
In order to stay connected, Peyton communicates with colleagues, classmates, family, and
friends using multiple social media websites, email and texts every day. Peyton often feels
overwhelmed by the volume of communication she encounters.
Which of the 4 primary challenges to communication does this scenario demonstrate?
We over-rely on digitally mediated communication
Juanita is an instructor for a communications class at a state university. At the beginning of the
first class, she goes over her expectations and explains that she expects everyone to be on time
and participate and that part of their final grade is based on participation. She notices a look of
concern on a couple of students' faces, and she wonders if they just don't like the idea of being
on time, participating, or something else. The two students, who have come from a school
environment that never encouraged in-class participation and are worried that their grades will
suffer due to their shyness.
Which of the 4 primary challenges to communication does this scenario demonstrate?
Intercultural understanding can be difficult
Blake, who has just graduated from college, is looking for a job. Blake emails the same cover
letter and résumé to about 20 different companies but does not receive any replies. Blake
concludes that this is because those companies do not recognize good talent.
Which concept below explains Blake's conclusion?
Self-serving bias
, Which example represents a complete and successful communication in the linear model?
You recognize the team logo on a garment worn by someone you encounter in public
What is an example of the transactional model of communication?
You saw someone smile at you to indicate they like the team jersey that you are wearing
John opens his mailbox and finds a letter from a friend. John is on his way to an appointment so
he places the letter on a table so he can read it when he returns home.
Which phase of the linear model of communication model is being illustrated in the scenario?
Perceiving
Two friends go to a baseball game. They spend the entire game talking instead of watching the
game. They enjoy their conversation and do not notice the score of the game and do not realize
that their team lost the game.
Which principle of perception is illustrated in this scenario?
Selective attention
A college student is searching the Internet for sources for a research project and comes across a
website that does not support their thesis so the student immediately dismisses the website as
something not worth reading.
