Group Communication & Public Speaking Mastery Exam Pack: Symbolic
Interaction & Meaning-Making, Linear vs Transactional Communication Models,
Encoding, Decoding, Feedback, Noise, Channels & Mediated Communication,
Intrapersonal, Dyadic, Interpersonal, Group, Organizational, Public & Mass
Communication, Communication Competence & Disinhibition (Flaming), Self-
Concept, Self-Esteem, Personality, Reflected Appraisal, Social Comparison, Self-
Fulfilling Prophecy, Perception Process (Selection, Organization, Interpretation),
Attribution Theory, Stereotyping, Self-Serving Bias, Empathy vs Sympathy,
Perception Checking, Identity Management, Face & Facework, Culture & Co-
Culture, Intergroup Communication, In-Groups vs Out-Groups, Individualism vs
Collectivism, High vs Low Context Cultures, Power Distance, Uncertainty
Avoidance, Ethnocentrism, Prejudice, Hegemony, Intersectionality, Language
Systems (Phonological, Syntactic, Semantic, Pragmatic Rules), Linguistic
Relativism, Convergence & Divergence, Jargon, Slang, Abstraction Ladder,
Emotive Language, Euphemism, Listening Process (Hearing, Attending,
Understanding, Responding, Remembering), Listening Styles (Mindful,
Defensive, Selective, Critical, Relational) Exam Questions Verified and Provided
with Complete A+ Graded Rationales Latest Updated 2026
Communication
The process of creating meaning through symbolic interaction.
Symbol
An arbitrary sign used to represent a thing, person, idea, event, or relationship in ways that
make communication possible.
,Linear Communication Model
A characterization of communication as a one way event in which a message flows from sender
to receiver.
Sender
The originator of a message
Encode
Put thoughts into symbols most commonly words
Message
A senders planned and unplanned words and nonverbal behaviors.
Receiver
One who notices and attends the message
Decode
To attach meaning to a message
,Channel
The medium through which a message passes from sender to receiver.
Mediated Communication
Communication sent via a medium other than face to face interaction.
Noise
External, physiological and psychological distractions that interfere with the accurate
transmission and reception of a message.
Environment
Both the physical setting in which communication occurs and the personal perspectives of the
parties involved.
Transactional Communication Model
A characterization of communication as the simultaneous sending and receiving of messages in
an ongoing irreversible process.
Feedback
The discernible response of a receiver to a sender's message.
, Intrapersonal Communication
Communication that occurs within a single person.
Dyad
A two person unit
Dyadic Communication
Two person communication
Interpersonal Communication
Communication in which the parties consider one another as unique individuals rather than as
objects. It is characterized by minimal use of stereotyped labels; unique, idiosyncratic social
rules; and a high degree of information exchange.
Small Group Communication
Communication within a group of a size such that every member can participate actively with
the other members.
Organizational Communication
Communication that occurs among a structured collection of people in order to meet a need or
pursue a goal.