Nursing 2200 Exam 1 Mizzou Study Guide
Assertive Communication - ANSWER Assertive active communication is clear
about your needs, comfortable, confident
Non Assertive passive communication - ANSWER Disregard your own needs and
rights, lack of knowledge and interest
Aggressive Communication - ANSWER Loud, forceful, confrontational, rights are
responded out of proportion of the needs of others
What are the types of assertion? - ANSWER 1. Basic
2. Empathetic
3. Escalating
Basic Assertion - ANSWER Express an idea, belief, or opinion, stands up for your
rights or others
Empathetic Assertion - ANSWER Sensitivity to scenario but still assertive
Escalating Assertion - ANSWER When a simple assertion and rights were
violated, after basic response is given
Things the consider when being assertive: - ANSWER Timing, Content,
Receptivity
Advantages of Assertive Communication: - ANSWER -Likely to get what you
want when you ask for it clearly
-People respect clear, open, honest communication
-Stand up for your rights and feel self respect
Role of Caring in Nursing: - ANSWER -ongoing commitment to sharpening
knowledge and skills
-Identifying care needs and nursing actions that will bring positive change
-Protecting and enhancing human dignity
Whats the purpose of a client-nurse relationship? - ANSWER -Goals are directed
towards growth of clients
-Established to help the client achieve & maintain optimal health
Identify Characteristics of a successful client nurse relationship: - ANSWER -
Morale boost
-Ease pain through reassurance
, -Platonic (not passionate) expressions of caring
-Sense of privacy
-Practicality: Eficaseous, effective,
efficient
-Portability: Present in any setting
-Individualized
Identify therapeutic techniques for a successful client-nurse relationship: -
ANSWER -Listening/Remaining silent (nonverbal cues)
-Establishing guidelines
-open ended comments
-Reduce distance
-Acknowledging/Restating/Refelcting
-Seeking clarification
-Seeking consensual validation
-Focusing/summarizing/planning
List the do's of a client-nurse relationship (6) - ANSWER -Be prepared mentally,
emotionally, and physically, to assist clients
-Be punctual and polite
-Promote client well-being and comfort
-Proficient in nursing skills required to safely provide care
-Praise and encourage
-Be patient and understanding
List the don'ts of a client-nurse relationship (7): - ANSWER -Patronize
-Preach at or pressure to change
-Procrastinate clients reasonable requests
-Put down by using medical jargon
-Pretend to have knowledge that you don't
-Reveal prejudices against race, religion, or creed of clients
-Pigeonhole with labels (good, lazy, uncooperative)
Early History of Nursing (3) - ANSWER -Female dominated
-Holistic view
-Wars increased nursing needs
Christianity's role and the Middle Ages in the change in nursing: (3) - ANSWER -
Care provided by nuns
-Catholicism helped create the structure in nursing care
-Nurses started as lower class women (alcoholics & prostitutes)
Renaissance & Enlightenment impact on nursing: (4) - ANSWER -First vaccine
(smallpox)
-Invention of stethoscope
-Development of pasteurization (public health and food safety)
Assertive Communication - ANSWER Assertive active communication is clear
about your needs, comfortable, confident
Non Assertive passive communication - ANSWER Disregard your own needs and
rights, lack of knowledge and interest
Aggressive Communication - ANSWER Loud, forceful, confrontational, rights are
responded out of proportion of the needs of others
What are the types of assertion? - ANSWER 1. Basic
2. Empathetic
3. Escalating
Basic Assertion - ANSWER Express an idea, belief, or opinion, stands up for your
rights or others
Empathetic Assertion - ANSWER Sensitivity to scenario but still assertive
Escalating Assertion - ANSWER When a simple assertion and rights were
violated, after basic response is given
Things the consider when being assertive: - ANSWER Timing, Content,
Receptivity
Advantages of Assertive Communication: - ANSWER -Likely to get what you
want when you ask for it clearly
-People respect clear, open, honest communication
-Stand up for your rights and feel self respect
Role of Caring in Nursing: - ANSWER -ongoing commitment to sharpening
knowledge and skills
-Identifying care needs and nursing actions that will bring positive change
-Protecting and enhancing human dignity
Whats the purpose of a client-nurse relationship? - ANSWER -Goals are directed
towards growth of clients
-Established to help the client achieve & maintain optimal health
Identify Characteristics of a successful client nurse relationship: - ANSWER -
Morale boost
-Ease pain through reassurance
, -Platonic (not passionate) expressions of caring
-Sense of privacy
-Practicality: Eficaseous, effective,
efficient
-Portability: Present in any setting
-Individualized
Identify therapeutic techniques for a successful client-nurse relationship: -
ANSWER -Listening/Remaining silent (nonverbal cues)
-Establishing guidelines
-open ended comments
-Reduce distance
-Acknowledging/Restating/Refelcting
-Seeking clarification
-Seeking consensual validation
-Focusing/summarizing/planning
List the do's of a client-nurse relationship (6) - ANSWER -Be prepared mentally,
emotionally, and physically, to assist clients
-Be punctual and polite
-Promote client well-being and comfort
-Proficient in nursing skills required to safely provide care
-Praise and encourage
-Be patient and understanding
List the don'ts of a client-nurse relationship (7): - ANSWER -Patronize
-Preach at or pressure to change
-Procrastinate clients reasonable requests
-Put down by using medical jargon
-Pretend to have knowledge that you don't
-Reveal prejudices against race, religion, or creed of clients
-Pigeonhole with labels (good, lazy, uncooperative)
Early History of Nursing (3) - ANSWER -Female dominated
-Holistic view
-Wars increased nursing needs
Christianity's role and the Middle Ages in the change in nursing: (3) - ANSWER -
Care provided by nuns
-Catholicism helped create the structure in nursing care
-Nurses started as lower class women (alcoholics & prostitutes)
Renaissance & Enlightenment impact on nursing: (4) - ANSWER -First vaccine
(smallpox)
-Invention of stethoscope
-Development of pasteurization (public health and food safety)
