IS 215 EXAM 1 Question and answers
100% correct 2025/2026
What is E-commerce? - correct answer ✔The buying and selling of goods over the internet.
What is operations support system? - correct answer ✔Produce a variety of information products for
internal and external use, but do not emphasize the specific information products that can best be used
by managers.
Role in business: to process business transactions, control industrial processes, support enterprise
communications and collaborations, and update corporate databases efficiently.
What is management support system? - correct answer ✔Information system applications that focus
on providing information and support for effective decision making by managers. They provide
information in the form of prespecified reports and displays to support business decision-making.
Examples of it include sales analysis, production performance and cost trend reporting systems.
Several major types of management support systems - management information systems, decisions
support systems and executive information systems
Developing information system is the responsibility of whom? - correct answer ✔Information system
professionals
In the information systems concept, the output function involves what? - correct answer ✔The
function involves transferring elements that have been produced by a transformation process to their
ultimate destination. For example, finished products, human services and management information
must be transmitted to their human users.
Example: Manufacturing system accepts raw materials as input and produces finished good as output.
What is Systems Concept? - correct answer ✔Systems concepts underlie all business processes as well
as our understanding of information systems and technologies. They help us understand technology,
applications, development and management.
, What is a cybernetic system? - correct answer ✔an information system with feedback and control
functions - self-monitoring, self-regulating system
Feedback is data about the performance of a system.
Control involves mentoring and evaluating feedback to determine whether a system is moving toward
the achievement of its goal.
Within an information system, who is the typical end user? - correct answer ✔Within an information
system, the typical end users are people who use an information system or the information it produces.
They can be customers, salespersons, engineers, clerks, accountants or managers and are found at all
levels of an organization. Most of us are information system end users.
In an information system, what are software resources? - correct answer ✔include all sets of
information processing instructions. This generic concept of software includes not only the sets of
operating instructions called programs, which direct and control computer hardware, but also sets of
information processing instructions called procedures that people need.
Examples of software resources include system software (i.e. operating system program like Microsoft
Windows), application software (programs that direct processing for a particular use of computers by
end users. i.e. sales analysis, payroll and word processing programs.) and procedures (operating
instructions for the people who will use an information system. i.e. instructions for filling out a paper
form or using a software package)
What are the five competitive forces - correct answer ✔forces shape the structure of competition in its
industry.
1. Rivalry of competitors
2. Threat of new entrants
3. Threat of substitutes
4. Bargaining power of customers
5. Bargaining power of suppliers
100% correct 2025/2026
What is E-commerce? - correct answer ✔The buying and selling of goods over the internet.
What is operations support system? - correct answer ✔Produce a variety of information products for
internal and external use, but do not emphasize the specific information products that can best be used
by managers.
Role in business: to process business transactions, control industrial processes, support enterprise
communications and collaborations, and update corporate databases efficiently.
What is management support system? - correct answer ✔Information system applications that focus
on providing information and support for effective decision making by managers. They provide
information in the form of prespecified reports and displays to support business decision-making.
Examples of it include sales analysis, production performance and cost trend reporting systems.
Several major types of management support systems - management information systems, decisions
support systems and executive information systems
Developing information system is the responsibility of whom? - correct answer ✔Information system
professionals
In the information systems concept, the output function involves what? - correct answer ✔The
function involves transferring elements that have been produced by a transformation process to their
ultimate destination. For example, finished products, human services and management information
must be transmitted to their human users.
Example: Manufacturing system accepts raw materials as input and produces finished good as output.
What is Systems Concept? - correct answer ✔Systems concepts underlie all business processes as well
as our understanding of information systems and technologies. They help us understand technology,
applications, development and management.
, What is a cybernetic system? - correct answer ✔an information system with feedback and control
functions - self-monitoring, self-regulating system
Feedback is data about the performance of a system.
Control involves mentoring and evaluating feedback to determine whether a system is moving toward
the achievement of its goal.
Within an information system, who is the typical end user? - correct answer ✔Within an information
system, the typical end users are people who use an information system or the information it produces.
They can be customers, salespersons, engineers, clerks, accountants or managers and are found at all
levels of an organization. Most of us are information system end users.
In an information system, what are software resources? - correct answer ✔include all sets of
information processing instructions. This generic concept of software includes not only the sets of
operating instructions called programs, which direct and control computer hardware, but also sets of
information processing instructions called procedures that people need.
Examples of software resources include system software (i.e. operating system program like Microsoft
Windows), application software (programs that direct processing for a particular use of computers by
end users. i.e. sales analysis, payroll and word processing programs.) and procedures (operating
instructions for the people who will use an information system. i.e. instructions for filling out a paper
form or using a software package)
What are the five competitive forces - correct answer ✔forces shape the structure of competition in its
industry.
1. Rivalry of competitors
2. Threat of new entrants
3. Threat of substitutes
4. Bargaining power of customers
5. Bargaining power of suppliers
