CIP C112 PRACTICAL ISSUES IN CLAIMS
MANAGEMENT EXAM 2026/2027 WITH
ACTUAL CORRECT QUESTIONS AND
VERIFIED DETAILED ANSWERS
|CURRENTLY TESTING QUESTIONS AND
SOLUTIONS|ALREADY GRADED A+|NEWEST
|BRAND NEW VERSION|JUST RELEASED!!
what provinces require disclosure of policies
NB, ON, PEI, MB
Pierringer release
is disassociated from the litigation by settling directly with the plaintiff in exchange for
a release.
Mary Carter agreement
the settling defendant is willing to share information that is favourable to the plaintiff against
the non-settling party. In return, the plaintiff caps the liability of the settling party. (courts may
see this as prejudice against defending, non settling, party)
nuisance settlement (why settle)
1. Unclear legal issues
2. Lack of witnesses
3. Inadequate documentation
(weak case is not this)
Excess of limits letter
required when the amount claimed exceeds the liability limits of the insurance policy. ( the
insured should be advised in writing.)
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,Duty to defend
Arises when a suit brought against the insured alleging facts that would elicit a payment under
the policy
Pleading rule
the principle of determining the duty to defend from the pleadings
services used in littigation
1. PI's
2. Mediators
3. Arbitrators
4. Expert Witnesses
5. consultants
6. court reports
7. copying services
8. case management workers
9. video conferencing producers
10. structured settlement providers
11. legal experts
12. others
Catastrophe
is a sudden disaster of immense proportions that causes havoc to people, property, and the
natural environment.
Insurance claims catastrophe
Sudden and unexpected event causing many insured claims, often on a large scale. The result of
an insured peril. Must be severe enough to have significant financial consequences for the
insurance industry.
CERP =
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, Claims Emergency Response Plan
CERP
Help insurance industry handle large number of insured losses arising from an emergency.
what companies must consider in a Cat situation
1. Implications of choosing to overlook policy exclusions. (No claim to reinsurers)
2. Communicating with policyholders (Helping them deal with overwhelmed and discouraged
feelings)
3. How it affects their own operations (Need contingent backup resources)
4. How the government will react (Impose sanctions to protect customers)
5. How to identify and segment CAT claims (coded)
Cat Logistics (how its done)
1. Liaise with others, (depts. Gov, etc)
2. assign adjusters (IA's, form temp team)
3. Analysing the existing claims infrastructure in order to develop
4. Develop framework for the flow of communication.
5. Determining equipment needs
6. Organizing transportation & Documentation
7. Organizing lodging for team
8. Organizing a control centre for operations.
Catastrophe orientation sessions
1.Role of each member of CAT team
2. Local By-laws affecting insurance activities
3. Local construction techniques
4. description of condition of area
5. Description of police and other service vehicles
6. Language issues affecting communication.
3|Page
MANAGEMENT EXAM 2026/2027 WITH
ACTUAL CORRECT QUESTIONS AND
VERIFIED DETAILED ANSWERS
|CURRENTLY TESTING QUESTIONS AND
SOLUTIONS|ALREADY GRADED A+|NEWEST
|BRAND NEW VERSION|JUST RELEASED!!
what provinces require disclosure of policies
NB, ON, PEI, MB
Pierringer release
is disassociated from the litigation by settling directly with the plaintiff in exchange for
a release.
Mary Carter agreement
the settling defendant is willing to share information that is favourable to the plaintiff against
the non-settling party. In return, the plaintiff caps the liability of the settling party. (courts may
see this as prejudice against defending, non settling, party)
nuisance settlement (why settle)
1. Unclear legal issues
2. Lack of witnesses
3. Inadequate documentation
(weak case is not this)
Excess of limits letter
required when the amount claimed exceeds the liability limits of the insurance policy. ( the
insured should be advised in writing.)
1|Page
,Duty to defend
Arises when a suit brought against the insured alleging facts that would elicit a payment under
the policy
Pleading rule
the principle of determining the duty to defend from the pleadings
services used in littigation
1. PI's
2. Mediators
3. Arbitrators
4. Expert Witnesses
5. consultants
6. court reports
7. copying services
8. case management workers
9. video conferencing producers
10. structured settlement providers
11. legal experts
12. others
Catastrophe
is a sudden disaster of immense proportions that causes havoc to people, property, and the
natural environment.
Insurance claims catastrophe
Sudden and unexpected event causing many insured claims, often on a large scale. The result of
an insured peril. Must be severe enough to have significant financial consequences for the
insurance industry.
CERP =
2|Page
, Claims Emergency Response Plan
CERP
Help insurance industry handle large number of insured losses arising from an emergency.
what companies must consider in a Cat situation
1. Implications of choosing to overlook policy exclusions. (No claim to reinsurers)
2. Communicating with policyholders (Helping them deal with overwhelmed and discouraged
feelings)
3. How it affects their own operations (Need contingent backup resources)
4. How the government will react (Impose sanctions to protect customers)
5. How to identify and segment CAT claims (coded)
Cat Logistics (how its done)
1. Liaise with others, (depts. Gov, etc)
2. assign adjusters (IA's, form temp team)
3. Analysing the existing claims infrastructure in order to develop
4. Develop framework for the flow of communication.
5. Determining equipment needs
6. Organizing transportation & Documentation
7. Organizing lodging for team
8. Organizing a control centre for operations.
Catastrophe orientation sessions
1.Role of each member of CAT team
2. Local By-laws affecting insurance activities
3. Local construction techniques
4. description of condition of area
5. Description of police and other service vehicles
6. Language issues affecting communication.
3|Page
