EPIC SYSTEMS COMPREHENSIVE
INTERVIEW TEST PAPER 2026 DETAILED
QUESTIONS AND THOROUGHLY
DEVELOPED PRECISELY STRUCTURED
ACCURATE SOLUTIONS GRADED A+
⩥ Describe a time when you had to deliver a presentation. How did you
explain technical details to a non-technical audience? Answer: Recently,
a number of staff in distance learning upload videos to a shared network
drive for us to make an automated transcript for and then we upload the
transcript file back to their folders in the shared networkdrive. My
supervisor and I also have access to that shared network drive and access
it via EVO Shared Browser desktop application so we can see newly
uploaded files in the folder. We comment "done" in the comment tags
which is only a feature of EVO Shared browser and another feature of
this app is to search files that do or do not have a specific comment so
we can search for files that do not have the comment done to see what
files need to have their transcript processed.
⩥ Have you ever implemented a cost-reducing/less resources system?
What was it and how did you come up with the suggestion? Answer: a
powershell script to automate the common initial steps for our internal
helpdesk. Simple things like, when was it last rebooted, is the web filter
running, av update time, last time LAPS reset the password, last time
GPO updated, group memberships of user, some quick 'ping test' type
connections, routing table, host file etc.
,Nothing crazy but it covers 80%+ of the tickets and collects the data in a
fraction of the time. The employee can run it, attach the output to a ticket
and expedite the process.
⩥ difficult angry unhappy user customer how would you appease them
Answer: stay calm, make sure they see that you are actually listening to
them and explain what you can and cannot do for them (or the problem).
If you don't know the answer promise to find out -- and then actually
follow through (even if it's bad news). Build a reputation of someone
who is reasonable and helpful in even the worst situations.
⩥ Tell us about a time when you showed initiative at work. Answer: I
cleaned up our data center. I made all the cables neat. I made visio
drawings of the racks and documented all the servers, names IPs. I
configured the idracs most of which were not configured.
⩥ Describe a situation when you reached a goal and tell us how you
achieved it. Answer:
⩥ Tell us about a time when you used logic to solve a problem. Answer:
⩥ Describe a time when you struggled with motivation in job (it was
repetitive, you did not enjoy your duties, there was no work to do, etc).
How did you overcome the crisis? Answer:
, ⩥ How do you manage your time at work? Answer: Figure out how
you're currently spending your time. ...
Create a daily schedule—and stick with it. ...
Prioritize wisely. ...
Group similar tasks together. ...
Avoid the urge to multitask. ...
Assign time limits to tasks
⩥ What firewall do you use, and tell us why. Answer: Firewalls carefully
analyze incoming traffic based on pre-established rules and filter traffic
coming from unsecured or suspicious sources to prevent attacks.
Firewalls guard traffic at a computer's entry point, called ports, which is
where information is exchanged with external devices.
⩥ Explain hat a spoofed packet is, and try to do it in a simple language,
so a person with minimal knowledge of IT will understand you. Answer:
Spoofed packet is an internet protocol packet that is created from a fake
IP address, but behaves as a legitimate and authenticated sender. It is
usually used in denial of service attacks and are used to defeat the
security mechanism of the network and bye-pass service which are
based on IP authentication.
⩥ Strengths and weakness Answer: My strengths are my technical
knowledge, and ability and eagerness to translate and break down
technical terms and information to information that can be understood
by the average person. Also I am a fast learner because of my course
INTERVIEW TEST PAPER 2026 DETAILED
QUESTIONS AND THOROUGHLY
DEVELOPED PRECISELY STRUCTURED
ACCURATE SOLUTIONS GRADED A+
⩥ Describe a time when you had to deliver a presentation. How did you
explain technical details to a non-technical audience? Answer: Recently,
a number of staff in distance learning upload videos to a shared network
drive for us to make an automated transcript for and then we upload the
transcript file back to their folders in the shared networkdrive. My
supervisor and I also have access to that shared network drive and access
it via EVO Shared Browser desktop application so we can see newly
uploaded files in the folder. We comment "done" in the comment tags
which is only a feature of EVO Shared browser and another feature of
this app is to search files that do or do not have a specific comment so
we can search for files that do not have the comment done to see what
files need to have their transcript processed.
⩥ Have you ever implemented a cost-reducing/less resources system?
What was it and how did you come up with the suggestion? Answer: a
powershell script to automate the common initial steps for our internal
helpdesk. Simple things like, when was it last rebooted, is the web filter
running, av update time, last time LAPS reset the password, last time
GPO updated, group memberships of user, some quick 'ping test' type
connections, routing table, host file etc.
,Nothing crazy but it covers 80%+ of the tickets and collects the data in a
fraction of the time. The employee can run it, attach the output to a ticket
and expedite the process.
⩥ difficult angry unhappy user customer how would you appease them
Answer: stay calm, make sure they see that you are actually listening to
them and explain what you can and cannot do for them (or the problem).
If you don't know the answer promise to find out -- and then actually
follow through (even if it's bad news). Build a reputation of someone
who is reasonable and helpful in even the worst situations.
⩥ Tell us about a time when you showed initiative at work. Answer: I
cleaned up our data center. I made all the cables neat. I made visio
drawings of the racks and documented all the servers, names IPs. I
configured the idracs most of which were not configured.
⩥ Describe a situation when you reached a goal and tell us how you
achieved it. Answer:
⩥ Tell us about a time when you used logic to solve a problem. Answer:
⩥ Describe a time when you struggled with motivation in job (it was
repetitive, you did not enjoy your duties, there was no work to do, etc).
How did you overcome the crisis? Answer:
, ⩥ How do you manage your time at work? Answer: Figure out how
you're currently spending your time. ...
Create a daily schedule—and stick with it. ...
Prioritize wisely. ...
Group similar tasks together. ...
Avoid the urge to multitask. ...
Assign time limits to tasks
⩥ What firewall do you use, and tell us why. Answer: Firewalls carefully
analyze incoming traffic based on pre-established rules and filter traffic
coming from unsecured or suspicious sources to prevent attacks.
Firewalls guard traffic at a computer's entry point, called ports, which is
where information is exchanged with external devices.
⩥ Explain hat a spoofed packet is, and try to do it in a simple language,
so a person with minimal knowledge of IT will understand you. Answer:
Spoofed packet is an internet protocol packet that is created from a fake
IP address, but behaves as a legitimate and authenticated sender. It is
usually used in denial of service attacks and are used to defeat the
security mechanism of the network and bye-pass service which are
based on IP authentication.
⩥ Strengths and weakness Answer: My strengths are my technical
knowledge, and ability and eagerness to translate and break down
technical terms and information to information that can be understood
by the average person. Also I am a fast learner because of my course
