REVIEW 2026 COMPLETE SOLUTIONS
GRADED A+
⩥ Choose all that apply: Which of the following statements are true
about the New PSU BIST? Answer: 1.) To restart the PSU BIST:
Disconnect the AC Power cord for 15 seconds (PSU BIST reset time),
and then plug-in the AC power cord 2.) To start the PSU BIST: Plug in
the AC power cord and note the LED light status 3.) Ensure to
disconnect the AC power cord from the PSU, before starting the PSU
BIST
⩥ If recovery image from both system's primary hard drive and external
USB key is present, which image will the BIOS recovery 2 tool select.
Answer: Recovery image from external USB key
⩥ Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263
AIO Desktop and determine that the LCD panel is faulty. What
troubleshooting steps you will follow before replacing the LCD
Assembly? Answer: 1.) Run ePSA, but press esc to stop testing and
regain control of the cursor. Double tap on the screen and see if the
cursor moves to your pressed location. That will determine if hardware
is needed to be replaced or it is a software problem 2.)If system boots
into windows, check device manager for USB Input device which has a
white circle and a down arrow, right click and enable it to test its
functionality.
,⩥ Which of the following is the correct way to trigger BIOS Recovery
2?. Answer: For desktop platform, turn on the PC and hold down CTRL
+ ESC Key.
⩥ Choose all that apply: What is correct about Intel Optane Memory.
Answer: 1.) It pairs memory and storage into one virtual drive visible to
the OS 2.) It is a system acceleration solution for new 7th Gen Intel
Core-I processor and Chipset platforms.
⩥ The LCD has passed the BIST, but there is still a video problem. What
other components should be checked and in what order?. Answer: LCD
cable, inverter board, system board
⩥ State True or false: After a system board replacement, a field
technician can input the service tag value only once.. Answer: True
⩥ Which is the notebook computer category that is designed to be
suitable for small organizations with little or no IT staff?. Answer:
Vostro
⩥ Choose all that apply: Under which all service plans can you schedule
hardware and software scans, clean files manually and tune system
performance using Support Assist?. Answer: All choices are true
, ⩥ State true or false: Depending on your Dell service plan, Support
Assist automates and facilitates...... Answer: true
⩥ How do you perform a latitude self-heal recovery?. Answer: Unplug
the AC adaptor and remove primary battery, disconnect coin cell
(CMOS) battery, release the flea power, plug in AC adaptor
⩥ State True or False: M.2 is data transfer protocol while NVMe is a
form factor. Answer: false
⩥ State true or false: dell desktop portfolios include Optiplex, Inspiron,
Vostro, precision, XPS, and all in one. Answer: True
⩥ State true or false: Fastboot is the Pre-Boot environment of Android....
Answer: True
⩥ BIOS recovery 2 from Hard Drive option can be disabled in
________. Answer: BIOS
⩥ What is the status of the power LED when a system board failure
occured?. Answer: Blinking (2,6)
⩥ How to initiate RTC reset?. Answer: Connect system to an AC power,
keep the system in a power off state, press and hold the power button for
25 sec., release the power button to initiate RTC reset.