2025/26 (Well Organized
Questions with
Answers)|LATEST UPDATES
Annually, brokers are required to complete a Wellcare Contract
Recertification case in:
A. Salesforce
B. Wellcare.com
C. Centene Workbench (CWB)
,D. Sales Material Ordering Portal - 🧠 ANSWER ✔✔C. Centene Workbench
(CWB)
Brokers must meet all required contracting, training, and certification
required every two years.
TRUE
FALSE - 🧠 ANSWER ✔✔FALSE
Brokers/agents can submit a support ticket online through their Centene
Workbench (CWB) portal.
TRUE
FALSE - 🧠 ANSWER ✔✔TRUE
When an agent self-reports a compliance issue in good faith, that may be
considered a mitigating factor to any disciplinary action.
TRUE
FALSE - 🧠 ANSWER ✔✔TRUE
A reported non-compliant behavior investigation that results in a ____
disposition is one where the investigation produced evidence that the
alleged misconduct occurred.A. FoundedB. UnfoundedC.
, Unprofessional/Inappropriate BehaviorD. Inconclusive - 🧠 ANSWER ✔✔A.
Founded
At ____, brokers/agents offer plan information upon request only while at a
table, booth, kiosk, or RV.
A. Formal Sales Events
B. Informal Sales Events
C. Educational Events - 🧠 ANSWER ✔✔B. Informal Sales Events
When participating in sales appointments, brokers/agents are required to
bring to the appointment and leave with the beneficiary an Enrollment
Guide and Application with a Business Reply Envelope (BRE).
TRUE
FALSE - 🧠 ANSWER ✔✔TRUE
A Business Reply Card (BRC) or a request to receive additional information
is valid for 24 months following the date of the beneficiary's signature date
or the date of the beneficiary's initial request for information.
TRUE
FALSE - 🧠 ANSWER ✔✔FALSE
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2026. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3