MIS 301 STUDY GUIDE EXAM 1 IOWA STATE EXAM QUESTIONS AND
ANSWERS 2026 LATEST UPDATE
Information Technology - CORRECT ANSWER✅✅Refers to any computer based design tool that people
use to work with information and support the information and information processing needs of an
organization
Information Systems - CORRECT ANSWER✅✅Collects, processes, stores, analyzes, and disseminates
information for a specific purpose
Three Components of Information Systems - CORRECT ANSWER✅✅Information Technology, People,
organization
Data - CORRECT ANSWER✅✅description of things, events, activities, and transactions
Information - CORRECT ANSWER✅✅refers to data that has been organized to have meaning and value
Knowledge - CORRECT ANSWER✅✅consists of data and/ or information as they apply to a current
business problem
Business Process - CORRECT ANSWER✅✅is an ongoing collection of related activities that create a
product or service of value to an organization, business partners and/ or customers. Inputs and
resources go in, outputs come out
Inputs - CORRECT ANSWER✅✅materials, services, and information that flow through and are
transformed as a result of process activities
Resources - CORRECT ANSWER✅✅People and equipment that perform activities
Outputs - CORRECT ANSWER✅✅The product or a service created by the process
Efficiency - CORRECT ANSWER✅✅focuses on doing things well in the process
, (ex: without delays or without wasting money)
Effectiveness - CORRECT ANSWER✅✅Focuses on doing the things that matter; creating outputs of
value
(ex: high-quality products)
Cross-Functional Business Processes - CORRECT ANSWER✅✅meaning that no single functional area is
responsible for their execution.
Business Process Re-engineering (BPR) - CORRECT ANSWER✅✅-A radical redesign of an organization's
business processes to increase productivity
-Examines business process with a "clean slate approach."
Business Process Improvement - CORRECT ANSWER✅✅-An incremental approach to move an
organization towards business process centered operations
-Focuses on reducing variation in process outputs by identifying the underlying cause of the variation
Six Sigma - CORRECT ANSWER✅✅-Is a popular methodology for BPI.
-5 basic phases
-Define
-Measure
-Analyze
-Improve
-Control
BPR vs BPI - CORRECT ANSWER✅✅BPR: BPI:
High risk/cost Low risk/cost
Radical Redesign Incremental Change
Top-Down Approach Bottom-up approach
Time Consuming Takes less time
ANSWERS 2026 LATEST UPDATE
Information Technology - CORRECT ANSWER✅✅Refers to any computer based design tool that people
use to work with information and support the information and information processing needs of an
organization
Information Systems - CORRECT ANSWER✅✅Collects, processes, stores, analyzes, and disseminates
information for a specific purpose
Three Components of Information Systems - CORRECT ANSWER✅✅Information Technology, People,
organization
Data - CORRECT ANSWER✅✅description of things, events, activities, and transactions
Information - CORRECT ANSWER✅✅refers to data that has been organized to have meaning and value
Knowledge - CORRECT ANSWER✅✅consists of data and/ or information as they apply to a current
business problem
Business Process - CORRECT ANSWER✅✅is an ongoing collection of related activities that create a
product or service of value to an organization, business partners and/ or customers. Inputs and
resources go in, outputs come out
Inputs - CORRECT ANSWER✅✅materials, services, and information that flow through and are
transformed as a result of process activities
Resources - CORRECT ANSWER✅✅People and equipment that perform activities
Outputs - CORRECT ANSWER✅✅The product or a service created by the process
Efficiency - CORRECT ANSWER✅✅focuses on doing things well in the process
, (ex: without delays or without wasting money)
Effectiveness - CORRECT ANSWER✅✅Focuses on doing the things that matter; creating outputs of
value
(ex: high-quality products)
Cross-Functional Business Processes - CORRECT ANSWER✅✅meaning that no single functional area is
responsible for their execution.
Business Process Re-engineering (BPR) - CORRECT ANSWER✅✅-A radical redesign of an organization's
business processes to increase productivity
-Examines business process with a "clean slate approach."
Business Process Improvement - CORRECT ANSWER✅✅-An incremental approach to move an
organization towards business process centered operations
-Focuses on reducing variation in process outputs by identifying the underlying cause of the variation
Six Sigma - CORRECT ANSWER✅✅-Is a popular methodology for BPI.
-5 basic phases
-Define
-Measure
-Analyze
-Improve
-Control
BPR vs BPI - CORRECT ANSWER✅✅BPR: BPI:
High risk/cost Low risk/cost
Radical Redesign Incremental Change
Top-Down Approach Bottom-up approach
Time Consuming Takes less time
