SENG 310 EXAM QUESTIONS AND ANSWERS
core principals of ethics - CORRECT ANSWER✅✅respect for persons, concern for welfare, justice
Human Centered Design - CORRECT ANSWER✅✅empathize, define, ideate, prototype, test
examples of hci - CORRECT ANSWER✅✅sketchpad and rand tablet
the mouse
WSIWYG - CORRECT ANSWER✅✅What You See Is What You Get
Attitudinal vs Behavioral - CORRECT ANSWER✅✅Contrasting "what people say" versus "what people
do"
Qualitative vs. Quantitative - CORRECT ANSWER✅✅direct vs indirectly collecting data
context of use - CORRECT ANSWER✅✅natural
scripted
limited
not using
natural use - CORRECT ANSWER✅✅minimize interference from the study.
greater external validity, but less control over what topics you learn about
scripted - CORRECT ANSWER✅✅insights on specific product areas
limited - CORRECT ANSWER✅✅Study abstracted aspect of the experience
allows the user to rearrange design elements
, product not used - CORRECT ANSWER✅✅broader than usage, and usability, such as a study of the
brand
GOMS model - CORRECT ANSWER✅✅Goals, Operators, Methods, Selection rules
false consensus theory - CORRECT ANSWER✅✅the tendency to overestimate the extent to which
others share our beliefs and behaviors
what is interaction - CORRECT ANSWER✅✅the interplay that occurs when the effect of one factor (such
as environment) depends on another factor (such as heredity)
awareness and intent in autonomous vehicles - CORRECT ANSWER✅✅a study about the best way for
pedestrians and autonomous vehicles to interact
uber test case - CORRECT ANSWER✅✅user assumptions vs what was actually happening
user wanted driver to come exactly to them but the location has to be marked
Direct Manipulation - CORRECT ANSWER✅✅like the donkey kong game
why understand users? - CORRECT ANSWER✅✅reveal incorrect assumptions
reveal biases
false-consensus effect
designers tend to blame people
Sympathy - CORRECT ANSWER✅✅is the acknowledgement of others suffering
empathy - CORRECT ANSWER✅✅is the ability to more deeply understand another person's
experiences, needs, and motivations
but it has its limits
core principals of ethics - CORRECT ANSWER✅✅respect for persons, concern for welfare, justice
Human Centered Design - CORRECT ANSWER✅✅empathize, define, ideate, prototype, test
examples of hci - CORRECT ANSWER✅✅sketchpad and rand tablet
the mouse
WSIWYG - CORRECT ANSWER✅✅What You See Is What You Get
Attitudinal vs Behavioral - CORRECT ANSWER✅✅Contrasting "what people say" versus "what people
do"
Qualitative vs. Quantitative - CORRECT ANSWER✅✅direct vs indirectly collecting data
context of use - CORRECT ANSWER✅✅natural
scripted
limited
not using
natural use - CORRECT ANSWER✅✅minimize interference from the study.
greater external validity, but less control over what topics you learn about
scripted - CORRECT ANSWER✅✅insights on specific product areas
limited - CORRECT ANSWER✅✅Study abstracted aspect of the experience
allows the user to rearrange design elements
, product not used - CORRECT ANSWER✅✅broader than usage, and usability, such as a study of the
brand
GOMS model - CORRECT ANSWER✅✅Goals, Operators, Methods, Selection rules
false consensus theory - CORRECT ANSWER✅✅the tendency to overestimate the extent to which
others share our beliefs and behaviors
what is interaction - CORRECT ANSWER✅✅the interplay that occurs when the effect of one factor (such
as environment) depends on another factor (such as heredity)
awareness and intent in autonomous vehicles - CORRECT ANSWER✅✅a study about the best way for
pedestrians and autonomous vehicles to interact
uber test case - CORRECT ANSWER✅✅user assumptions vs what was actually happening
user wanted driver to come exactly to them but the location has to be marked
Direct Manipulation - CORRECT ANSWER✅✅like the donkey kong game
why understand users? - CORRECT ANSWER✅✅reveal incorrect assumptions
reveal biases
false-consensus effect
designers tend to blame people
Sympathy - CORRECT ANSWER✅✅is the acknowledgement of others suffering
empathy - CORRECT ANSWER✅✅is the ability to more deeply understand another person's
experiences, needs, and motivations
but it has its limits
