Class D Water License - Texas ACTUAL Final Exam 2026
Most Recent Exam Actual Complete Real Exam Questions
And Correct Answers (Verified Answers) Already Graded
A+ || Guaranteed Success!! Newest Exam | Just
Released!! 2026-2027
The state agency that regulates drinking water in Texas and administers the
federal Safe Drinking Water Act is the _.
ANSWERS: TCEQ
Water utility system personnel are required to notify the TCEQ of changes or
alterations of
the system, a new facility to be built, and water supply _.
ANSWERS: health hazards
Some regional and local agencies impacting the water utility industry are
municipal utility
districts, rural water supply corporations, drainage districts, , groundwater
conservation districts, and subsidence districts.
ANSWERS: river authorities
,Public relations (PR) is the relationship between YOU, the water utility employee,
and the
_____.
ANSWERS: customer
The keys to good customer relations are (1) everything the utility does is PR,
(2) customers
are entitled to courteous treatment, (3) every employee is a PR person.
(true/false)
ANSWERS: true
Meter readers are the persons with whom customers have the least contact.
(true/false)
ANSWERS: false (meter readers often have the most contact)
Meter readers can be ambassadors of goodwill. (true/false)
ANSWERS: true
Maintenance crews can warn customers of service interruptions and provide
signs and barriers to protect the public. (true/false)
ANSWERS: true
,The plant operator is responsible for treating the water to assure it is safe to
drink and use. (true/false)
ANSWERS: true
Water bills should be accurate, itemized, and neat, and payment should be
optional. (true/false)
ANSWERS: false (payment not optional)
All employees should be kept informed of utility plans and policies. (true/false)
ANSWERS: true
Complaints should be treated as "griping" and investigated as a last priority.
(true/false)
ANSWERS: false
In small water systems the operator is often _____, _____ and _.
ANSWERS: meter reader, repair crew and pump operator
, "Stuffers" sent to customers in billing statements may contain _.
a. departments to call for service
b. explanations of utility policy
c. a history of the utility
d. tips on water conservation
e. all the above
ANSWERS: e. all of the above
Delinquent payment notices should be __________________ _.
a. tactful and tasteful
b. mailed in an envelope
c. businesslike
d. all listed
ANSWERS: d. all listed
EPA requires community water systems to provide customers with a report on the
system's water quality.
ANSWERS: yearly
Most Recent Exam Actual Complete Real Exam Questions
And Correct Answers (Verified Answers) Already Graded
A+ || Guaranteed Success!! Newest Exam | Just
Released!! 2026-2027
The state agency that regulates drinking water in Texas and administers the
federal Safe Drinking Water Act is the _.
ANSWERS: TCEQ
Water utility system personnel are required to notify the TCEQ of changes or
alterations of
the system, a new facility to be built, and water supply _.
ANSWERS: health hazards
Some regional and local agencies impacting the water utility industry are
municipal utility
districts, rural water supply corporations, drainage districts, , groundwater
conservation districts, and subsidence districts.
ANSWERS: river authorities
,Public relations (PR) is the relationship between YOU, the water utility employee,
and the
_____.
ANSWERS: customer
The keys to good customer relations are (1) everything the utility does is PR,
(2) customers
are entitled to courteous treatment, (3) every employee is a PR person.
(true/false)
ANSWERS: true
Meter readers are the persons with whom customers have the least contact.
(true/false)
ANSWERS: false (meter readers often have the most contact)
Meter readers can be ambassadors of goodwill. (true/false)
ANSWERS: true
Maintenance crews can warn customers of service interruptions and provide
signs and barriers to protect the public. (true/false)
ANSWERS: true
,The plant operator is responsible for treating the water to assure it is safe to
drink and use. (true/false)
ANSWERS: true
Water bills should be accurate, itemized, and neat, and payment should be
optional. (true/false)
ANSWERS: false (payment not optional)
All employees should be kept informed of utility plans and policies. (true/false)
ANSWERS: true
Complaints should be treated as "griping" and investigated as a last priority.
(true/false)
ANSWERS: false
In small water systems the operator is often _____, _____ and _.
ANSWERS: meter reader, repair crew and pump operator
, "Stuffers" sent to customers in billing statements may contain _.
a. departments to call for service
b. explanations of utility policy
c. a history of the utility
d. tips on water conservation
e. all the above
ANSWERS: e. all of the above
Delinquent payment notices should be __________________ _.
a. tactful and tasteful
b. mailed in an envelope
c. businesslike
d. all listed
ANSWERS: d. all listed
EPA requires community water systems to provide customers with a report on the
system's water quality.
ANSWERS: yearly
