Unit 14: Responding to Emergency Service Incidents.
Assignment 2: Emergency Responders.
P3: Identify the statutory and voluntary agencies who may work together at the scene of an
emergency service incident.
A Statutory Agency is a body set up by law which is authorised to enact legislation on behalf of the
relevant country or state. It is an agency which is funded by the Government.
A Voluntary Agency is a group of individuals who enter into an agreement, usually as volunteers, to
form a body to accomplish a purpose. These Voluntary Agencies, often called Non – Statutory
Agencies can receive grants from the Government.
Statutory Agencies include:
The Police Service.
The Fire and Rescue Service.
The Ambulance Service.
The Army.
The RAF.
The Royal Navy.
Voluntary Agencies include:
The Red Cross.
The RNLI.
The St. John’s Ambulance Service
Public Transportation Services.
Water Services.
Gas Services.
Electricity Services.
P4: Explain the roles and responsibilities of the public services when attending at the scene of an
emergency service incident.
All of the emergency services are aware of the others’ roles and responsibilities and they also know
the functions of the voluntary agencies, such as The RNLI. This means that whichever emergency
service is the first to arrive at an incident they will know what other organisations they will need. The
information that the first responders should be relayed to the control room in order to assist an
investigation if needed and to make sure there is a successful outcome to the incident. Information
is given to the control room and other services using the mnemonic ‘CHALET’:
Casualties: Number or estimated number.
Hazards: Present or potential.
Access: Routes in and out.
Location: Exact location of the incident.
Emergency Services: Present and needed.
Type of incident: What happened.
Assignment 2: Emergency Responders.
P3: Identify the statutory and voluntary agencies who may work together at the scene of an
emergency service incident.
A Statutory Agency is a body set up by law which is authorised to enact legislation on behalf of the
relevant country or state. It is an agency which is funded by the Government.
A Voluntary Agency is a group of individuals who enter into an agreement, usually as volunteers, to
form a body to accomplish a purpose. These Voluntary Agencies, often called Non – Statutory
Agencies can receive grants from the Government.
Statutory Agencies include:
The Police Service.
The Fire and Rescue Service.
The Ambulance Service.
The Army.
The RAF.
The Royal Navy.
Voluntary Agencies include:
The Red Cross.
The RNLI.
The St. John’s Ambulance Service
Public Transportation Services.
Water Services.
Gas Services.
Electricity Services.
P4: Explain the roles and responsibilities of the public services when attending at the scene of an
emergency service incident.
All of the emergency services are aware of the others’ roles and responsibilities and they also know
the functions of the voluntary agencies, such as The RNLI. This means that whichever emergency
service is the first to arrive at an incident they will know what other organisations they will need. The
information that the first responders should be relayed to the control room in order to assist an
investigation if needed and to make sure there is a successful outcome to the incident. Information
is given to the control room and other services using the mnemonic ‘CHALET’:
Casualties: Number or estimated number.
Hazards: Present or potential.
Access: Routes in and out.
Location: Exact location of the incident.
Emergency Services: Present and needed.
Type of incident: What happened.
