Introduction to Information Systems 9th Edition By R. Kelly Rainer, Brad Prince
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Chapter 1-14With Technology Guide (1 2 3)
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Chapter 1 – Introduction to Information Systems
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Chapter Outline v2
1.1 Why Should I Study Information Systems?
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1.2 Overview of Computer-Based Information Systems v2 v2 v2 v2
1.3 How Does IT Impact Organizations?
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1.4 Importance of Information Systems to Society v2 v2 v2 v2 v2
Learning Objectives v2
1. Identify the reasons why being an informed user of information systems is important in today’s world.
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2. Describe the various types of computer-based information systems in an organization.
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3. Discuss ways in which information technology can affect managers and nonmanagerial workers.
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4. Identify positive and negative societal effects of the increased use of information technology.
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Teaching Tips and Strategies v2 v2 v2
Today’s students use technology in ways that were not even dreamed of just a decade ago.
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Because these students have grown up surrounded by and using technology, information
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technology is an integral part of their lives. Unfortunately, many students seldom think about the
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whys and wherefores behind the technology they use every day.
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I have found they often fail to recognize, understand, or even see how information technology
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impacts them, their lives, and their careers. So it is important to let them know what is in it for
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them, even if they are not majoring in information systems. The textbook authors do a good job
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of this by including a
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―What’s In IT for Me?‖ section at the start of each chapter.
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Throughout this course, it is important for us to encourage our students to step back and observe
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the bigger picture of what comprises the fundamentals of management information systems.
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Unfortunately, you will find some students who will think this class is boring or even complain
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they already ―know it all.‖
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Point out that they should look at the ―What’s In IT for Me?‖ section of the chapters. This should
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be done early in the course. As part of your introductions on the first day of class, you might
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consider asking students what their major is. Knowing each student’s major and possible career
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goals will help you tailor examples, classroom assignments and discussion to the interests of the
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students.
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Explaining how MIS has affected businesses as well as workers helps to get students interested in
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this class. It also helps when they are told stories of how computers have evolved and how MIS
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and decision support systems (discussed in a late chapter) have made management decision-
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making easier and more reliable.
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To support your class discussions and examples through the course, I try to bring in examples from
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the local area. Most communities around college and university campuses have businesses or
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,v2 government
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,agencies that operate data centers. Many times, students are unaware that they are there. In most
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cases, the local Chamber of Commerce or, if your school has one, a group of local business
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leaders who periodically meet with your dean might help you find these sites.
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You might also consider supporting your class discussions on the importance of computer
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technology with examples of how companies have moved to e-mail to save money over using
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snail mail (postal service). Students can be introduced to the concept that IT must be paired
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with business processes to harness IT’s potential.
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IT is important to business leaders all over the world. There are salary statistics for all majors.
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You can get this information from USA Today’s website at www.usatoday.com, Payscale.com
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(www.payscale.com), or Salary.com (www.salary.com). Historically, there are usually a few IT-
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related jobs in the top 10 highest-paying jobs for college grades. This usually gets some
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students’ attention, especially if they realize that if they are more technologically savvy they will
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tend to make more money.
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Finally, have your students look at local help-wanted ads to see how many job postings for what might be
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considered non-technical jobs require some IT knowledge.
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Blackboard/CMS Suggestions v2
Most colleges and universities have design requirements on the structure of online courses and
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what should be included in the campus’s course management system, whether the class is online
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or as a
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supplement to an in-person lecture-based class. So what I am including in this section for this and
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the rest of the chapter Instructor Manuals is based on what I have learned from nearly fifteen
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years teaching this class, and almost ten years teaching it online.
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I usually start the term with an online discussion question asking the students about their majors,
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what they think their technical knowledge is (this can sometimes be surprising because they
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usually overestimate what they really know), and if they have any fears about technology. For
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this exercise, I usually do not permit others in the class to comment on another student’s
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response. I use this mainly to gauge the knowledge and background of the class.
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I always record a short video for each chapter for my online classes. I have found that if I record
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a complete lecture, most students do not watch it. So I do a ten- to fifteen-minute chapter
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overview video.
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If you are teaching an online class or are looking for a short video for a lecture class, I can
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usually find topic-relevant videos on YouTube. Sometimes they are product demos or sales
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videos, but they still usually present relevant information or concepts.
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Opening Case: The Digital and Physical Transformation of Grocery Stores
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1. Provide examples to describe the physical transformations undertaken by the grocery industry.
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ANSWER:
Physical transformations include: v2 v2
- Self-checkout aisles v2
- Based on digital technology (machine learning), microfulfillment centers are being built and
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used for quicker delivery of e-commerce orders
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- Opening smaller locations with greater convenience (as opposed to large big-box stores)
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- Physical delivery methods are used (based on technology) such as driverless vehicles and drones
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Copyright v2©2022 v2John v2Wiley v2& v2Sons, IM v21-3
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, Level: Easy
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Section/Learning Objective: Section 1.1/Learning Objective 1
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Bloom’s Category: Application
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AACSB Category: Technology
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2. Provide examples to describe the digital transformations undertaken by the grocery industry.
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ANSWER:
Digital transformations include:
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- Electronic labelling to replace paper bar codes (digital pricing)
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- IoT sensors that can help with measurement of product and controlling temperature
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- Smart shelves that assist with inventory management
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Digital checkout processes including facial recognition for customer identity and
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payment verification, as well as scan and go (as opposed to cashier enabled
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checkout)
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NOTE: Students may include transformations that have both physical and digital impacts in their
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response to questions 1 and 2.
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Level: Medium
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Section/Learning Objective: Section 1.1/Learning Objective 1
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Bloom’s Category: Application
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AACSB Category: Technology
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3. Which transformations are more important for the grocery industry: physical or digital?
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Support your answer.
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ANSWER:
Responses will vary but should be based on the information provided, including examples and
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a description of the impact the change has. Ideally, regardless of which option is chosen, it
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should be supported with a logical reason as to why it is and will continue to be important
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for the industry.
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Level: Medium
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Section/Learning Objective: Section 1.1/Learning Objective 1
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Bloom’s Category: Analysis
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AACSB Category: Technology
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IT’s About Business 1.1 The Digital Transformation of Vietnam
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1. Information technologies do not always lead to transformation in organizations (or countries).
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a. Explain how the policies of the Vietnamese government led to the digital transformation
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of the country.
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b. Consider the Royal Spirit Group’s DBW factory. Provide examples of both technological
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and nontechnological initiatives that drove the factory’s sustainable operations.
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c. Consider Appota, Tiki, Skinlosophy, and Timo. Did technological initiatives drive
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each company’s success? If so, provide examples of such initiatives for each
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company.v2
ANSWER:
1a) In the 1980s the governments change to a market-based economy resulted in the ability to
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establish private businesses, which transformed to the telecommunications industry. It was no
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longer controlled by the communist party and restricted to government officials.
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1b)
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