MGMT 3720 Exam 1 Questions With
Correct Answers
What |are |the |four |management |functions? |- |CORRECT |ANSWER✔✔-Planning, |organizing, |
leading |and |controlling. |These |all |involve |effective |interpersonal |skills |for |communication
The |ten |roles |or |sets |of |behavior |attributable |to |jobs |are |divided |into |three |categories |of |- |
CORRECT |ANSWER✔✔-interpersonal |roles, |informational |roles, |and |decisional |roles
What |are |the |3 |types |of |management |skills? |- |CORRECT |ANSWER✔✔-technical |skills: |applying |
information, |human |skills: |communicating |information, |and |conceptual |skills: |the |ability |to |
analyze |and |make |decisions
What |are |the |four |managerial |activities? |- |CORRECT |ANSWER✔✔-traditional |management, |
communication, |human |resource |management, |and |networking
Organizational |behavior |is |determined |by |3 |things |that |are |- |CORRECT |ANSWER✔✔-
Individuals, |groups |and |structures
Behavior |is |generally... |- |CORRECT |ANSWER✔✔-predictable
Evidence-Based |Management |(EBM) |- |CORRECT |ANSWER✔✔-argues |for |managers |to |make |
decisions |based |on |management.
What |are |the |major |behavioral |science |disciplines |that |contribute |to |organizational |behavior? |-
|CORRECT |ANSWER✔✔-psychology, |social |psychology, |sociology |and |anthropology
, Contingency |variables |- |CORRECT |ANSWER✔✔-situational |factors |that |moderate |the |
relationship |between |the |IV |and |DV
What |is |the |basic |OB |model? |- |CORRECT |ANSWER✔✔-inputs |-> |processes |-> |outcomes...and |
then |back |to |inputs. |Works |at |individual, |group |and |organizational |levels
The |most |important |human |output |contribution |to |organizational |behavior |is |- |CORRECT |
ANSWER✔✔-task |performance
Citizen |Behavior |- |CORRECT |ANSWER✔✔-Performance |BEYOND |expectations
Withdrawal |Behavior |- |CORRECT |ANSWER✔✔-Sets |of |actions |that |employees |take |to |separate |
themselves |from |an |organizations
Surface |level |Diversity |- |CORRECT |ANSWER✔✔-Diversity |on |a |demographic |scale
Deep |Level |Diversity |- |CORRECT |ANSWER✔✔-Diversity |more |on |a |personal |value |scale
Employees |are |often |unwilling |to |accommodate |most |with |____ |dissability |- |CORRECT |
ANSWER✔✔-mental
Tenure |is |almost |always |a |- |CORRECT |ANSWER✔✔-good |thing
What |are |the |three |components |of |attitude? |- |CORRECT |ANSWER✔✔-Cognitive, |Affective, |and
|behavioral. |I |KNOW |IT, |I |FEEL |IT, |I |DO |IT.
Cognitive |Dissonance |- |CORRECT |ANSWER✔✔-Basically |cognitive |discomfort. |We |think |one |
thing, |but |we |feel |another. |In |order |to |deal |with |dissonance, |we |rationalize |it |our |heads |to |
keep |on |tootin.
Correct Answers
What |are |the |four |management |functions? |- |CORRECT |ANSWER✔✔-Planning, |organizing, |
leading |and |controlling. |These |all |involve |effective |interpersonal |skills |for |communication
The |ten |roles |or |sets |of |behavior |attributable |to |jobs |are |divided |into |three |categories |of |- |
CORRECT |ANSWER✔✔-interpersonal |roles, |informational |roles, |and |decisional |roles
What |are |the |3 |types |of |management |skills? |- |CORRECT |ANSWER✔✔-technical |skills: |applying |
information, |human |skills: |communicating |information, |and |conceptual |skills: |the |ability |to |
analyze |and |make |decisions
What |are |the |four |managerial |activities? |- |CORRECT |ANSWER✔✔-traditional |management, |
communication, |human |resource |management, |and |networking
Organizational |behavior |is |determined |by |3 |things |that |are |- |CORRECT |ANSWER✔✔-
Individuals, |groups |and |structures
Behavior |is |generally... |- |CORRECT |ANSWER✔✔-predictable
Evidence-Based |Management |(EBM) |- |CORRECT |ANSWER✔✔-argues |for |managers |to |make |
decisions |based |on |management.
What |are |the |major |behavioral |science |disciplines |that |contribute |to |organizational |behavior? |-
|CORRECT |ANSWER✔✔-psychology, |social |psychology, |sociology |and |anthropology
, Contingency |variables |- |CORRECT |ANSWER✔✔-situational |factors |that |moderate |the |
relationship |between |the |IV |and |DV
What |is |the |basic |OB |model? |- |CORRECT |ANSWER✔✔-inputs |-> |processes |-> |outcomes...and |
then |back |to |inputs. |Works |at |individual, |group |and |organizational |levels
The |most |important |human |output |contribution |to |organizational |behavior |is |- |CORRECT |
ANSWER✔✔-task |performance
Citizen |Behavior |- |CORRECT |ANSWER✔✔-Performance |BEYOND |expectations
Withdrawal |Behavior |- |CORRECT |ANSWER✔✔-Sets |of |actions |that |employees |take |to |separate |
themselves |from |an |organizations
Surface |level |Diversity |- |CORRECT |ANSWER✔✔-Diversity |on |a |demographic |scale
Deep |Level |Diversity |- |CORRECT |ANSWER✔✔-Diversity |more |on |a |personal |value |scale
Employees |are |often |unwilling |to |accommodate |most |with |____ |dissability |- |CORRECT |
ANSWER✔✔-mental
Tenure |is |almost |always |a |- |CORRECT |ANSWER✔✔-good |thing
What |are |the |three |components |of |attitude? |- |CORRECT |ANSWER✔✔-Cognitive, |Affective, |and
|behavioral. |I |KNOW |IT, |I |FEEL |IT, |I |DO |IT.
Cognitive |Dissonance |- |CORRECT |ANSWER✔✔-Basically |cognitive |discomfort. |We |think |one |
thing, |but |we |feel |another. |In |order |to |deal |with |dissonance, |we |rationalize |it |our |heads |to |
keep |on |tootin.
