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Statistical Process Control – Exam 3 – Questions and Solutions – 2025/2026

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This document provides a comprehensive review of SPC (Statistical Process Control) Exam 3, including all questions and detailed solutions. Topics covered include control charts, process variation, process capability analysis, sampling methods, and quality improvement techniques. It serves as a focused study guide for students preparing thoroughly for their third SPC exam.

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Statistical Process Control – Exam 3 – Questions and Solutions
– 2025/2026

Spouses with similar affection are more likely to report high levels of perceived equity - ANS✔✔
true: higher levels of equity correlate with greater relationship rewards. Predicting choice of
vocabulary though... did not raise relational satisfaction



Relationships are terminated because - ANS✔✔ Lack of openness and intimacy, lack of
similarity, sexual incompatibility, boredom, etc.



Knapp & Vangelisti Stages of relational decline - ANS✔✔ Differentiating, circumscribing,
stagnating, avoiding, terminating



differentiating - ANS✔✔ becoming distinct or different in character. a process of
disengaging/uncoupling



circumscribing - ANS✔✔ communication becomes constricted/circumscribed. information
exchange qualitatively and quantitatively decreases



stagnating - ANS✔✔ motionless/inactive; participants find themselves conducting covert
dialogues and concluding that since they "know" how the interaction will go they don't have to
go through it. Participants are just marking time



avoiding - ANS✔✔ communication is specifically designed to avoid the possibility of face-to-face
or voice-to-voice interaction. avoidance is unfriendly and more direct and to the point



terminating - ANS✔✔ many reasons for termination: distance, growing socially and
psychologically at different rates, etc.

,Steven Duck's stages of relational decline - ANS✔✔ Breakdown, intrapsychic processes, dyadic
phase, social phase, grave-dressing phase, resurrection process



breakdown - ANS✔✔ dissatisfaction



intrapsychic phase - ANS✔✔ individuals feel resentment and dissatisfaction regarding their
partners and their relationships- negative feelings expressed through social withdraw. Weighing
strengths and weaknesses to see if they should break up



dyadic phase (confrontation and negotiation) - ANS✔✔ confront partners with their
dissatisfaction and together discuss options of repairing or ending the relationship (these
processes can be hurtful)



social phase (move to public) - ANS✔✔ individuals share either their unhappiness with the
relationship and seek counsel from friends and family, or announce the decision to break up
with members of their social network. relational problems become more difficult to deny b/c of
going public



grave-dressing phase (getting over it activities) - ANS✔✔ individuals create accounts and stories
that explain why the relationship ended, in ways that allow them to build their social self-image



resurrection process - ANS✔✔ Individuals prepare for a different future



male and female siblings use of relational maintenance strategies - ANS✔✔ frequency of
interaction may decline, depending on geographical distances and the pressures of raising
children. Through adolescence you grow apart, things bring you together like the holidays,
deaths, etc. Romantic relationships, jobs, and friendships dominate our time.



relational maintenance behaviors - ANS✔✔ defined as the actions and activities used to sustain
desired relational definitions.

, relationship maintenance behaviors can be - ANS✔✔ strategically (used consciously and
intentionally to maintain the relationship) or routinely (used unconsciously and unintentionally
as a means to maintain the relationship)



Stafford and Canary typology- 5 relational maintenance behaviors - ANS✔✔ positivity,
openness, assurances, networks and tasks



2 additional relational maintenance behaviors - ANS✔✔ conflict management and advice



7 more relational maintenance behaviors - ANS✔✔ joint activities, talk, mediated
communication, avoidance, antisocial, affection, and focus on self



siblings relationship as prototype for all future relationships - ANS✔✔ "no future tie is exempt
from their influence; relations with them are the prototype for friendships, romances, and
professional connections with coworkers, rivals, and collaborators for the rest of your life"



Friendship - ANS✔✔ an interpersonal relationship between two people that is mutually
productive and characterized by mutual positive regard



Devitos types of friendship - ANS✔✔ association, receptive, reciprocal



association - ANS✔✔ impersonal and less intimate- transitory, acquaintance friendly



receptive - ANS✔✔ not a true friendship- one sided, imbalance of giving/taking



reciprocity - ANS✔✔ intimate- "ideal", loyalty, self-sacrifice, equality

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