Statistical Process Control – Exam 4 – Questions and Solutions –
2025/2026
intro to communication accommodation theory (Giles) - correct answer ✔✔ people often mimic
the speech and behavior of their conversational partners
what does CAT examine - correct answer ✔✔ adjustments in speech, vocal patterns, and
gestures that people make to accommodate. culturally or diverse group.
Why are interactants accommodative? - correct answer ✔✔ elicit approval, achieve
communication efficiency, assert a dominant position, maintain a positive social identity
do we always accomplish our intended goal? - correct answer ✔✔ no
Accommodation is defined as: - correct answer ✔✔ the ability to adjust, modify, or regulate
ones behavior in response to another. typically unconsciously.
CAT is rooted in the field of: - correct answer ✔✔ social psychology, Social Identity Theory
Social psychology focuses on: - correct answer ✔✔ how people search for meaning in others
behavior and the impact that meaning has on future interactions. Identity is a central concept.
Social Identity Theory states a persons self concept is comprised of both: - correct answer ✔✔
personal and social identity
we are motivated to join groups that are - correct answer ✔✔ most appealing to us
we give advantage to: - correct answer ✔✔ in-groups, groups to which we belong
,in-groups often become central to our: - correct answer ✔✔ social identity. we make
comparisons between our in-groups and outgroups (groups which we feel we do not belong
Influence of in-groups on individuals speech styles: - correct answer ✔✔ -speech style affects
others impressions of that person
-the setting, topic, and type of person with who one communications will determine how he or
she speaks in a given situation
-members of diff groups compare themselves when they come together. if positive, favorable
social identity will result
Assumption 1 of CAT: - correct answer ✔✔ -Speech and behavioral similarities and
dissimilarities exist in all conversations
(1) interacts bring variety of - correct answer ✔✔ experiences and backgrounds to an
interaction
(1) these influence to extent to which a person is willing to - correct answer ✔✔ accommodate
(1) more similar, - correct answer ✔✔ more willing to accommodate. less similar, less willing to.
Assumption (2) of CAT: - correct answer ✔✔ -The manner in which we perceive the speech and
behaviors of another person will determine how we evaluate conversation
(2) perception referes to - correct answer ✔✔ attending to and interpreting messages
(2) evaluation referes to - correct answer ✔✔ the process of judging a conversation
, (2) people perceive first, then - correct answer ✔✔ decide how to respond or behave
(2) motivation: - correct answer ✔✔ key factor in perception-evaluation process. many times
we perceive but don't engage in evaluation
Assumption (3) of CAT: - correct answer ✔✔ Language and behaviors impart information about
social status and group belonging:
(3) The primary language used in a conversation will likely: - correct answer ✔✔ reflect the
person with the higher status
(3) If an individual seeks to identify with or become a part of another's group - correct answer
✔✔ he or she is typically willing to accommodate
Assumption (4) of CAT: - correct answer ✔✔ Accommodation varies in its degree of
appropriateness, and norms guide the accommodation process:
(4) Norms, or expectations of behaviors in conversations - correct answer ✔✔ influence
perceptions of appropriateness for accomodation
(4) T/F: Accommodation is not necessarily worthwhile or beneficial - correct answer ✔✔ TRUE
Ways to Adapt: - correct answer ✔✔ Accommodation is an optional process, may be conscious
or unconscious
1) convergence
2) divergence
3) over accommodation
2025/2026
intro to communication accommodation theory (Giles) - correct answer ✔✔ people often mimic
the speech and behavior of their conversational partners
what does CAT examine - correct answer ✔✔ adjustments in speech, vocal patterns, and
gestures that people make to accommodate. culturally or diverse group.
Why are interactants accommodative? - correct answer ✔✔ elicit approval, achieve
communication efficiency, assert a dominant position, maintain a positive social identity
do we always accomplish our intended goal? - correct answer ✔✔ no
Accommodation is defined as: - correct answer ✔✔ the ability to adjust, modify, or regulate
ones behavior in response to another. typically unconsciously.
CAT is rooted in the field of: - correct answer ✔✔ social psychology, Social Identity Theory
Social psychology focuses on: - correct answer ✔✔ how people search for meaning in others
behavior and the impact that meaning has on future interactions. Identity is a central concept.
Social Identity Theory states a persons self concept is comprised of both: - correct answer ✔✔
personal and social identity
we are motivated to join groups that are - correct answer ✔✔ most appealing to us
we give advantage to: - correct answer ✔✔ in-groups, groups to which we belong
,in-groups often become central to our: - correct answer ✔✔ social identity. we make
comparisons between our in-groups and outgroups (groups which we feel we do not belong
Influence of in-groups on individuals speech styles: - correct answer ✔✔ -speech style affects
others impressions of that person
-the setting, topic, and type of person with who one communications will determine how he or
she speaks in a given situation
-members of diff groups compare themselves when they come together. if positive, favorable
social identity will result
Assumption 1 of CAT: - correct answer ✔✔ -Speech and behavioral similarities and
dissimilarities exist in all conversations
(1) interacts bring variety of - correct answer ✔✔ experiences and backgrounds to an
interaction
(1) these influence to extent to which a person is willing to - correct answer ✔✔ accommodate
(1) more similar, - correct answer ✔✔ more willing to accommodate. less similar, less willing to.
Assumption (2) of CAT: - correct answer ✔✔ -The manner in which we perceive the speech and
behaviors of another person will determine how we evaluate conversation
(2) perception referes to - correct answer ✔✔ attending to and interpreting messages
(2) evaluation referes to - correct answer ✔✔ the process of judging a conversation
, (2) people perceive first, then - correct answer ✔✔ decide how to respond or behave
(2) motivation: - correct answer ✔✔ key factor in perception-evaluation process. many times
we perceive but don't engage in evaluation
Assumption (3) of CAT: - correct answer ✔✔ Language and behaviors impart information about
social status and group belonging:
(3) The primary language used in a conversation will likely: - correct answer ✔✔ reflect the
person with the higher status
(3) If an individual seeks to identify with or become a part of another's group - correct answer
✔✔ he or she is typically willing to accommodate
Assumption (4) of CAT: - correct answer ✔✔ Accommodation varies in its degree of
appropriateness, and norms guide the accommodation process:
(4) Norms, or expectations of behaviors in conversations - correct answer ✔✔ influence
perceptions of appropriateness for accomodation
(4) T/F: Accommodation is not necessarily worthwhile or beneficial - correct answer ✔✔ TRUE
Ways to Adapt: - correct answer ✔✔ Accommodation is an optional process, may be conscious
or unconscious
1) convergence
2) divergence
3) over accommodation
