WGU C715 ORGANISATIONAL
BEHAVIOUR PRACTICE EXAM
QUESTIONS AND CORRECT
ANSWERS
1. An informal group is characterized by the ________.
A) stipulation of expected behaviors by the organization
B) predetermined designation of tasks of members.
C) pursuit of particular organizational goals.
D) fulfillment of the need for social contact
E) creation of timelines and rational.
E) intragroup conflict within the group
2) The second stage of the five-stage group development model is
characterized by ________.
A) uncertainty about the purpose, structure, and leadership of the group
B) pride in the accomplishments of the group
C) strong feelings of group identity among members of the group
D) cohesiveness and close relationships among members of the group
E) intragroup conflict within the group
E) performing
,3. When the group energy is focused on the task at hand and the group is
fully functional, it is said to be in the stage of ________.
A) storming
B) norming
C) inertia
D) forming
E) performing
B) role expectation
4) Most people assume that a police officer should behave in a lawful
manner, refrain from demonstrating favoritism to any particular group, and
do their best to uphold the law. Which of the following terms best represents
these beliefs?
A) similarity
B) role expectation
C) diversity
D) dispersion of responsibility
E) uncertainty reduction
D) social arrangement
5) The ________ norms dictate behavior such as with whom group members
eat lunch and friendships on and off the job.
A) reference
,B) appearance
C) organizational
D) social arrangement
E) performance
A) reference group
6) Jonas Wilkes has struggled for many years with tight finances at home.
Throughout school and college, he worked really hard, earned the best
grades, and prepared himself for a better life. By a better life, he meant a
house in the uptown Wellington Road and a membership in the Diamond
District Club where he envisions himself playing golf on weekends. The
residents of Wellington Road and the members of Diamond District Club
serve as a ________ for him.
A) reference group
B) organizational group
C) control group
D) nominal group
E) intervention group
D) ability to conform to group norms
7) According to status characteristics theory, which of the following factors
does not determine status?
A) contribution to goals
B) talent
C) personality
, D) ability to conform to group norms
E) control over the resources needed by the group
C) ensuring that individual contributions to the group's outcome are
identified
8. Which of the following is an effective means of countering social loafing?
A) increasing the rewards the group is given if it succeeds
B) increasing the amount by which the group's progress is monitored
C) ensuring that individual contributions to the group's outcome are
identified
D) increasing the size of the group
E) increasing the group's workload
C) increased diversity of views
9) Which of the following is an advantage of group decision making when
compared to individual decision making?
A) increased pace of decision making
B) increased ambiguous responsibility
C) increased diversity of views
D) increased conformity pressures
E) increased dispersion of accountability
D) Cohesiveness
BEHAVIOUR PRACTICE EXAM
QUESTIONS AND CORRECT
ANSWERS
1. An informal group is characterized by the ________.
A) stipulation of expected behaviors by the organization
B) predetermined designation of tasks of members.
C) pursuit of particular organizational goals.
D) fulfillment of the need for social contact
E) creation of timelines and rational.
E) intragroup conflict within the group
2) The second stage of the five-stage group development model is
characterized by ________.
A) uncertainty about the purpose, structure, and leadership of the group
B) pride in the accomplishments of the group
C) strong feelings of group identity among members of the group
D) cohesiveness and close relationships among members of the group
E) intragroup conflict within the group
E) performing
,3. When the group energy is focused on the task at hand and the group is
fully functional, it is said to be in the stage of ________.
A) storming
B) norming
C) inertia
D) forming
E) performing
B) role expectation
4) Most people assume that a police officer should behave in a lawful
manner, refrain from demonstrating favoritism to any particular group, and
do their best to uphold the law. Which of the following terms best represents
these beliefs?
A) similarity
B) role expectation
C) diversity
D) dispersion of responsibility
E) uncertainty reduction
D) social arrangement
5) The ________ norms dictate behavior such as with whom group members
eat lunch and friendships on and off the job.
A) reference
,B) appearance
C) organizational
D) social arrangement
E) performance
A) reference group
6) Jonas Wilkes has struggled for many years with tight finances at home.
Throughout school and college, he worked really hard, earned the best
grades, and prepared himself for a better life. By a better life, he meant a
house in the uptown Wellington Road and a membership in the Diamond
District Club where he envisions himself playing golf on weekends. The
residents of Wellington Road and the members of Diamond District Club
serve as a ________ for him.
A) reference group
B) organizational group
C) control group
D) nominal group
E) intervention group
D) ability to conform to group norms
7) According to status characteristics theory, which of the following factors
does not determine status?
A) contribution to goals
B) talent
C) personality
, D) ability to conform to group norms
E) control over the resources needed by the group
C) ensuring that individual contributions to the group's outcome are
identified
8. Which of the following is an effective means of countering social loafing?
A) increasing the rewards the group is given if it succeeds
B) increasing the amount by which the group's progress is monitored
C) ensuring that individual contributions to the group's outcome are
identified
D) increasing the size of the group
E) increasing the group's workload
C) increased diversity of views
9) Which of the following is an advantage of group decision making when
compared to individual decision making?
A) increased pace of decision making
B) increased ambiguous responsibility
C) increased diversity of views
D) increased conformity pressures
E) increased dispersion of accountability
D) Cohesiveness
