Oxford ATPL - Human Performance P2 EXAM WITH ANSWERS

Oxford ATPL - Human Performance P2 |\ |\ |\ |\ |\ |\




EXAM WITH ANSWERS |\ |\




Ergonomics describes: - CORRECT ANSWERS ✔✔the study
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of man in his working environment.
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The letters of the SHELL model stand for: - CORRECT
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ANSWERS ✔✔Liveware, environment, software, liveware,
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hardware.


Human factors have been statistically proved to be causal
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factors in approximately: - CORRECT ANSWERS ✔✔70%
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of aircraft accidents.
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Personality is based on: |\ |\ |\




1. heredity
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2. childhood
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3. upbringing
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4. experience - CORRECT ANSWERS ✔✔All of the above.
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Which of the following statements is correct? - CORRECT
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ANSWERS ✔✔Behaviour is the outward result of
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personality and attitude. |\ |\

,Attitude is: - CORRECT ANSWERS ✔✔how a person
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responds to another person, situation or organisation
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either positevely or negatively.
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Attitude is: - CORRECT ANSWERS ✔✔a person's response
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to a situation, person or object.
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Leadership qualities should include: |\ |\ |\




1. A dominant style.
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2. Laisser Faire.
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3. Technical competency.
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4. Good communication. - CORRECT ANSWERS ✔✔3 & 4
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only.


During the cruise, the Captain of an aircraft starts to
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smoke a cigarette. The co-pilot is a non-smoker and asks
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him to stop. The Captain ignores his request saying
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"That's your problem". What should the co-pilot do about
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the situation. - CORRECT ANSWERS ✔✔He should stop
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discussion and return to the issue during the debrief at
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the end of the flight.
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, What characteristics are most frequently and least
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appropriately displayed by a co-pilot when under |\ |\ |\ |\ |\ |\ |\



command of a highly autocratic Captain? |\ |\ |\ |\ |\




1. Self-assertion.
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2. Scapegoat feeling.
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3. Delayed reactions to observed discrepancies.
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4. Disengagement. - CORRECT ANSWERS ✔✔2, 3 and 4
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are correct. |\




What characterises a self-centered cockpit? - CORRECT
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ANSWERS ✔✔Crew members tend to do their own jobs
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independently without keeping other informed. |\ |\ |\ |\




During the pre-flight brief the aircraft commander should:
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- CORRECT ANSWERS ✔✔emphasise areas requiring good
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crew co-ordination.
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Which of the following represent a solution to conflict?
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1. Seeking arbitration.
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2. Active listening.
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3. Moving the conversation onto an emotional level.
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4. Awareness of cultural differences. - CORRECT
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ANSWERS ✔✔1, 2 and 4. |\ |\ |\ |\