IET 43640 EXAM 1 REVIEW SPRING 2026 QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026

IET 43640 EXAM 1 REVIEW SPRING 2026 QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026 Benefits of Six Sigma adoption for an organization include: a) improved stock price b) Increase of waste in processes c) improved ability to provide customer value d) all of the above - Answers improved ability to provide customer value Six sigma may be defined as: Question options: a) a philosophy for managing an organization b) all of the above c) a method of analysis using scientific principles d) a set of statistical techniques - Answers all of the above An engineer wants to improve a process and measures the sigma. What does sigma represent? Question options: a) the value of the product b) none of the above c) a way to improve business operation d) representing variation in the process - Answers representing variation in the process Why is Six Sigma considered scientific? Question options: a) because of the extensive training element required b) because of the system of questioning, data collection, observation and testing c) because of the impact of cost savings on the bottom line d) because of the heavy impact of top management support - Answers because of the system of questioning, data collection, observation, and testing Defects per Million Opportunites (DPMO) is a measure of performance. What is the units of DPMO? Question options: 1) 1,000,000 2) Value, such as dollars 3) there are no units 4) feet - Answers there are no units Work breakdown structure deals with: Question options: a) Project schedule b) Project cost c) Project Teambuilding d) All the above. - Answers Project Schedule Identify a non-value added activity that would be considered a form of processing muda (i.e., wasteful): Question options: a) Any and all forms of transportation b) An ergonomically unsound workplace c) Reworking a product due to poor, initial work. d) All the above. - Answers all the above Which of the following is a valued added activity? Question options: a) signing up for college classes. b) doing homework in an unsound, unsafe posture c) Getting multiple approvals for one class d) None of the above - Answers signing up for college classes An example of project feasibility, with regards to timeliness is: Question options: 1) The scope of the project 2) The project does not have a relationship to the organization's strategy. 3) The project does not have an assigned Green Belt. 4) The potential project does not have the right mix of team members - Answers the scope of the project An example of validating a project's financial results concerns the following: Question options: 1) The project was based upon a process. 2) The financial benefits of cost savings was confirmed by an outside expert. 3) The project was completed in a timely manner. 4) The project was brought in under the budgeted amount allowed for spending on the project. - Answers The financial benefits of cost savings was confirmed by an outside expert What does a SIPOC help a LSS do? Question options: a) Defines the scope b) Supports team building c) Supports team meeting efficiency - Answers Defines the scope From an overall perspective, the activities of a company are tied together by: Question options: a) Suppliers b) Physical buildings c) The company brand or name d) Processes - Answers Processes Identification of the external customer is important because: Question options: a) We can focus on what our goals should be. b) It produces more profit per customer c) It permits the company to identify whom to contact with regard to delivering defects. d) It eliminates wasted advertising of the LSS team - Answers We can focus on what our goals should be A SIPOC helps a team see a LSS problem from a process perspective. This includes which of the following? Question options: a) Identify the LSS team b) Define the project via a problem statement. c) Identify the company's customers and suppliers. d) Help the team put their timeline together - Answers Identify the company's customers and suppliers The type of a customer order is an example of an: Question options: 1) Input indicator 2) Output indicator 3) Process indicator - Answers Input Indicator Which of the following is a cost of quality? Question options: Failure costs All of the above Appraisal costs Prevention costs - Answers All of the above What do swimlanes in flowcharts do? Question options: Shows the process by industry type Shows the process by financial support Shows a process by solutions Shows process effort by department or person(s) - Answers Shows process effort by department or person(s) Investment in LSS efforts should be prioritized on which of the following? Question options: Deciding on what quality costs to adopt Inspection of quality costs Prevention of quality costs Deciding if the organization should be concerned about costs. - Answers Prevention of quality costs Measurement indicators tell us: Question options: a) Indicate performance of the processes inputs, process, and outputs, needed for the process b) identify how long a LSS project will take. c) about technology requirements d) identify who is a supplier for a process - Answers Indicate performance of the processes inputs, process, and outputs, needed for the process What is one step used to define a process? Question options: a) Resolve customer complaints b) Identify the process owner c) Eliminate steps d) Solve the problem - Answers identify the process owner Process ownership refers to what? Question options: 1) Individuals who don't have the ability to make decisions about changes to a process. 2) Individuals in a position to make, and have the necessary power to make, changes to the process. 3) Individuals who figure out who to direct a LSS team to interact with in studying a given process. 4) Individuals with the power to fire people. - Answers Individuals in a position to make, and have the necessary power to make, changes to the process. What is a good definition of variation? Question options: a) Variation is the distribution of differences of measurement outputs. b) Variation is the difference between what is expected and what is produced. c) Variation is always ideal. d) Variation is caused by problems with people. - Answers Variation is the distribution of differences of measurement outputs. A KPI is defined by whom? Question options: The LSS Team The LSS Champion The Customer or End User. The Green Belt. - Answers The Customer or End User A voice of the customer (VOC) analysis does what for a LSS team? Question options: Helps the LSS team organize complaints that arise from the process the LSS team is applying DMAIC to. Describes the customers' needs of the organization's product/service and define the process requirements. Checks off an activity that a LSS needs to do to demonstrate project progress. Satisfy the LSS Champion that the team is doing what they are supposed to be doing. - Answers Describes the customers' needs of the organization's product/service and define the process requirements Which of the following are utilized by a LSS team on what process measurements should become key process indicators (KPIs)? Question options: Voice of the customer analysis Value added process mapping Project charter Kano analysis - Answers Kano Analysis (unknown at this time) Identify the data conversion that would be MOST difficult to accomplish: Question options: a) Discrete data converted to variables data b) Variables data converted to discrete data - Answers Discrete data converted to variables data For a normal probability distribution, the relationships among the median, mean, and mode are: Question options: a) The mean and median are the same but the mode is different b) Each has a value different from the other two c)