NYSOH: NY STATE OF HEALTH ENROLLMENT ASSISTOR EXAM READY
- VERIFIED QUESTIONS AND ANSWERS - COMPREHENSIVE LATEST
VERSION 2026/2027
NY STATE OF HEALTH (NYSOH) ENROLLMENT ASSISTOR
Q1. What does NYSOH stand for?
A) New York State Office of Health
B) New York State of Health
C) New York System of Healthcare
D) New York State Online Health
✓ Answer: B) New York State of Health
Q2. NY State of Health is the official health plan marketplace for which
state?
A) New Jersey
B) Connecticut
C) New York
D) Pennsylvania
✓ Answer: C) New York
Q3. Which federal law established the creation of health insurance
marketplaces like NYSOH?
A) Medicare Access and CHIP Reauthorization Act
B) Affordable Care Act (ACA)
C) Employee Retirement Income Security Act
D) Social Security Act
✓ Answer: B) Affordable Care Act (ACA)
Q4. Which state agency oversees NY State of Health?
A) New York State Department of Financial Services
B) New York State Department of Labor
C) New York State Department of Health
D) New York State Insurance Fund
, ✓ Answer: C) New York State Department of Health
Q5. What type of marketplace is NY State of Health?
A) Federally Facilitated Marketplace
B) State-Based Marketplace
C) Partnership Marketplace
D) Private Exchange
✓ Answer: B) State-Based Marketplace
Q6. Which of the following programs is NOT available through NY State of
Health?
A) Medicaid
B) Child Health Plus
C) Medicare Part D
D) Essential Plan
✓ Answer: C) Medicare Part D
Q7. What is the main phone number for the NY State of Health Customer
Service Center?
A) 1-800-342-3715
B) 1-855-355-5777
C) 1-888-692-6116
D) 1-877-267-2323
✓ Answer: B) 1-855-355-5777
Q8. What are the Customer Service Center hours on Saturdays?
A) 8am-8pm
B) 9am-5pm
C) 9am-1pm
D) Closed
✓ Answer: C) 9am-1pm
Q9. What are the Customer Service Center weekday hours?
A) 7am-7pm
B) 8am-8pm
C) 9am-5pm
D) 8am-6pm
✓ Answer: B) 8am-8pm
,Q10. NY State of Health offers assistance through which of the following?
A) Phone only
B) Online chat only
C) Phone, online chat, and in-person assistors
D) Mail only
✓ Answer: C) Phone, online chat, and in-person assistors
Q11. The NY State of Health mobile upload app is available through which
platforms?
A) App Store only
B) Google Play only
C) App Store and Google Play
D) Windows Store only
✓ Answer: C) App Store and Google Play
Q12. Which of the following best describes NY State of Health's role?
A) It provides direct health care services
B) It is a health insurance company
C) It is a marketplace where New Yorkers can shop for and enroll in health
coverage
D) It manages Medicare benefits
✓ Answer: C) It is a marketplace where New Yorkers can shop for and
enroll in health coverage
Q13. What mailing address is used for NY State of Health correspondence?
A) PO Box 2000, Albany, NY 10001
B) PO Box 11774, Albany, NY 12211
C) PO Box 5000, New York, NY 10001
D) PO Box 9999, Buffalo, NY 14201
✓ Answer: B) PO Box 11774, Albany, NY 12211
Q14. How many markets does NYSOH operate?
A) One (Individual only)
B) Two (Individual and Small Business)
C) Three (Individual, Small Business, and Large Group)
D) Four
✓ Answer: B) Two (Individual and Small Business)
Q15. The Small Business Marketplace through NYSOH is also known as:
, A) SHOP
B) COBRA
C) SBM
D) Both A and C
✓ Answer: D) Both A and C
Q16. What is the TTY number for NY State of Health?
A) 1-800-342-3715
B) 1-800-662-1220
C) 1-800-355-5777
D) 1-877-267-2323
✓ Answer: B) 1-800-662-1220
Q17. Which of the following can consumers do through the NYSOH
website?
A) Apply for coverage only
B) Compare plans and estimate costs only
C) Apply, compare plans, estimate costs, and enroll
D) Pay premiums directly to insurance companies
✓ Answer: C) Apply, compare plans, estimate costs, and enroll
Q18. NY State of Health determines eligibility for which programs?
A) Medicaid and Child Health Plus only
B) Qualified Health Plans and Essential Plan only
C) Medicaid, Child Health Plus, Essential Plan, and Qualified Health Plans
D) Medicare and Medicaid only
✓ Answer: C) Medicaid, Child Health Plus, Essential Plan, and Qualified
Health Plans
Q19. Which of the following statements about NYSOH is TRUE?
A) NYSOH is a health insurance company that pays claims
B) NYSOH is a government-run marketplace connecting consumers with
insurance options
C) NYSOH only serves people below the poverty line
D) NYSOH replaces Medicaid entirely
✓ Answer: B) NYSOH is a government-run marketplace connecting
consumers with insurance options
- VERIFIED QUESTIONS AND ANSWERS - COMPREHENSIVE LATEST
VERSION 2026/2027
NY STATE OF HEALTH (NYSOH) ENROLLMENT ASSISTOR
Q1. What does NYSOH stand for?
A) New York State Office of Health
B) New York State of Health
C) New York System of Healthcare
D) New York State Online Health
✓ Answer: B) New York State of Health
Q2. NY State of Health is the official health plan marketplace for which
state?
A) New Jersey
B) Connecticut
C) New York
D) Pennsylvania
✓ Answer: C) New York
Q3. Which federal law established the creation of health insurance
marketplaces like NYSOH?
A) Medicare Access and CHIP Reauthorization Act
B) Affordable Care Act (ACA)
C) Employee Retirement Income Security Act
D) Social Security Act
✓ Answer: B) Affordable Care Act (ACA)
Q4. Which state agency oversees NY State of Health?
A) New York State Department of Financial Services
B) New York State Department of Labor
C) New York State Department of Health
D) New York State Insurance Fund
, ✓ Answer: C) New York State Department of Health
Q5. What type of marketplace is NY State of Health?
A) Federally Facilitated Marketplace
B) State-Based Marketplace
C) Partnership Marketplace
D) Private Exchange
✓ Answer: B) State-Based Marketplace
Q6. Which of the following programs is NOT available through NY State of
Health?
A) Medicaid
B) Child Health Plus
C) Medicare Part D
D) Essential Plan
✓ Answer: C) Medicare Part D
Q7. What is the main phone number for the NY State of Health Customer
Service Center?
A) 1-800-342-3715
B) 1-855-355-5777
C) 1-888-692-6116
D) 1-877-267-2323
✓ Answer: B) 1-855-355-5777
Q8. What are the Customer Service Center hours on Saturdays?
A) 8am-8pm
B) 9am-5pm
C) 9am-1pm
D) Closed
✓ Answer: C) 9am-1pm
Q9. What are the Customer Service Center weekday hours?
A) 7am-7pm
B) 8am-8pm
C) 9am-5pm
D) 8am-6pm
✓ Answer: B) 8am-8pm
,Q10. NY State of Health offers assistance through which of the following?
A) Phone only
B) Online chat only
C) Phone, online chat, and in-person assistors
D) Mail only
✓ Answer: C) Phone, online chat, and in-person assistors
Q11. The NY State of Health mobile upload app is available through which
platforms?
A) App Store only
B) Google Play only
C) App Store and Google Play
D) Windows Store only
✓ Answer: C) App Store and Google Play
Q12. Which of the following best describes NY State of Health's role?
A) It provides direct health care services
B) It is a health insurance company
C) It is a marketplace where New Yorkers can shop for and enroll in health
coverage
D) It manages Medicare benefits
✓ Answer: C) It is a marketplace where New Yorkers can shop for and
enroll in health coverage
Q13. What mailing address is used for NY State of Health correspondence?
A) PO Box 2000, Albany, NY 10001
B) PO Box 11774, Albany, NY 12211
C) PO Box 5000, New York, NY 10001
D) PO Box 9999, Buffalo, NY 14201
✓ Answer: B) PO Box 11774, Albany, NY 12211
Q14. How many markets does NYSOH operate?
A) One (Individual only)
B) Two (Individual and Small Business)
C) Three (Individual, Small Business, and Large Group)
D) Four
✓ Answer: B) Two (Individual and Small Business)
Q15. The Small Business Marketplace through NYSOH is also known as:
, A) SHOP
B) COBRA
C) SBM
D) Both A and C
✓ Answer: D) Both A and C
Q16. What is the TTY number for NY State of Health?
A) 1-800-342-3715
B) 1-800-662-1220
C) 1-800-355-5777
D) 1-877-267-2323
✓ Answer: B) 1-800-662-1220
Q17. Which of the following can consumers do through the NYSOH
website?
A) Apply for coverage only
B) Compare plans and estimate costs only
C) Apply, compare plans, estimate costs, and enroll
D) Pay premiums directly to insurance companies
✓ Answer: C) Apply, compare plans, estimate costs, and enroll
Q18. NY State of Health determines eligibility for which programs?
A) Medicaid and Child Health Plus only
B) Qualified Health Plans and Essential Plan only
C) Medicaid, Child Health Plus, Essential Plan, and Qualified Health Plans
D) Medicare and Medicaid only
✓ Answer: C) Medicaid, Child Health Plus, Essential Plan, and Qualified
Health Plans
Q19. Which of the following statements about NYSOH is TRUE?
A) NYSOH is a health insurance company that pays claims
B) NYSOH is a government-run marketplace connecting consumers with
insurance options
C) NYSOH only serves people below the poverty line
D) NYSOH replaces Medicaid entirely
✓ Answer: B) NYSOH is a government-run marketplace connecting
consumers with insurance options
