NU 131 (NHC) EXAM #2 QUESTIONS WITH
100% ACCURATE ANSWERS
Define communication - Accurate answers Interaction between two or more
persons.
Describe the communication process - Accurate answers Message (expression or
thought), Sender (delivers message), Method (way message was sent), Receiver
(interprets message), Feedback (response)
Explain the difference between one way and two way communication. - Accurate
answers One-way: the sender controls the situation by telling the receiver what to
do (drill sergeant) Two-way: there is feedback or discussion
Differentiate between verbal and nonverbal communication. - Accurate answers
Verbal is that words are spoken or written. Nonverbal anything other than
spoken/written.
Provide an example of using communication strategies in nursing. - Accurate answers
Always start more formal, avoid nursing jargon, ask about fears so that they can be
addressed, and remember that politeness will always be received well.
List an example of blocking therapeutic nursing communication. - Accurate answers
Asking Why?, False reassurance, Probing, Chiding, Belittling, Giving advice, Pat
answers
Describe factors that can be used in communication. - Accurate answers
List common factors related to role change for a hospitalized patient that can create
distress. - Accurate answers
Culture - Accurate answers
Cultural competence - Accurate answers
Ethnocentrism - Accurate answers
Stereotyping - Accurate answers
Transcultural nursing - Accurate answers
Identify the daily basic needs of all patients. - Accurate answers
Describe the general differences among cultural groups. - Accurate answers
100% ACCURATE ANSWERS
Define communication - Accurate answers Interaction between two or more
persons.
Describe the communication process - Accurate answers Message (expression or
thought), Sender (delivers message), Method (way message was sent), Receiver
(interprets message), Feedback (response)
Explain the difference between one way and two way communication. - Accurate
answers One-way: the sender controls the situation by telling the receiver what to
do (drill sergeant) Two-way: there is feedback or discussion
Differentiate between verbal and nonverbal communication. - Accurate answers
Verbal is that words are spoken or written. Nonverbal anything other than
spoken/written.
Provide an example of using communication strategies in nursing. - Accurate answers
Always start more formal, avoid nursing jargon, ask about fears so that they can be
addressed, and remember that politeness will always be received well.
List an example of blocking therapeutic nursing communication. - Accurate answers
Asking Why?, False reassurance, Probing, Chiding, Belittling, Giving advice, Pat
answers
Describe factors that can be used in communication. - Accurate answers
List common factors related to role change for a hospitalized patient that can create
distress. - Accurate answers
Culture - Accurate answers
Cultural competence - Accurate answers
Ethnocentrism - Accurate answers
Stereotyping - Accurate answers
Transcultural nursing - Accurate answers
Identify the daily basic needs of all patients. - Accurate answers
Describe the general differences among cultural groups. - Accurate answers
