Quiz_________________?
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS &
ALL ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF
SCHEDULING IS THE CLINIC USING? -
ANSWER✅
CLUSTER SCHEDULING
Quiz_________________?
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS AND WEDNESDAYS
AND ALL ONCOLOGY PATIENTS ON TUESDAYS AND THURSDAYS. WHICH TYPES
OF SCHEDULING IS THE CLINIC USING? -
ANSWER✅
CLUSTER SCHEDULING
Quiz_________________?
A FIRST TIME PATIENT IS LATE ARRIVING TO THE OFFICE. WHICH OF THE
FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT SAY FIRST -
1
, ANSWER✅
HELLO. WELCOME TO OUR OFFICE
Quiz_________________?
A first-time patient is late arriving to the office which of the following should the medical
assistant say first? -
ANSWER✅
"HELLO. WELCOME TO OUR OFFICE"
Quiz_________________?
A MA AT A FACILITY RECIEVES A CALL FROM A PATIENT WHO IS REQUESTING THE
TOTAL COST OF A SURGICAL PROCEDURE. WHICH IS AN APPROPRIATE RESPONSE
BY THE MA ? -
ANSWER✅
PROVIDE THE PATIENT WITH AN ESTIMATED COST FOR THE PROCEDURE
Quiz_________________?
A MA DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM.
ACCORDING TO THE "RACE" ACRONYM FOR EMERGENCY RESPONSE. WHICH
ACTION SHOULD MA TAKE FIRST? -
ANSWER✅
EVACUATE STAFF & PATIENTS IMMEDIATE
Quiz_________________?
A MA DISCOVERS AN UNIDENTIFABLE LIQUID ON THE FLOOR OF ONE OF THE
CLINIC'S TREATMENT ROOMS. WHICH MATERIALS SHOULD THE MA USE TO
REMOVE & DISPOSE OF THE LIQUID? -
2
, ANSWER✅
A CLEAN-UP KIT
Quiz_________________?
A MA HAS A BLOOD PRESSURE CUFF INFLATED AND PARTIALLY OPENS THE VALVE
TO DEFLATE AS HE LISTENS WITH A STETHOSCOPE. WHEN SHOULD HE READ THE
DIASTOLIC PRESSURE? -
ANSWER✅
WHEN THE SOUND DISAPPEARS
Quiz_________________?
A MA has a request to collect a routine CBC from a healthy 10-month- old infant. Which of
the following is the most appropriate collection site? -
ANSWER✅
LEFT HEEL
Quiz_________________?
A MA HAS JUST RECEIVED A DEROGATORY E-MAIL FROM A DISSATISFIED PATIENT.
WHAT ACTION SHOULD THE MA TAKE? -
ANSWER✅
PRINT THE E-MAIL AND MAKE NOTES ABOUT TOPICS TO BE ADDRESSED PRIOR
TO FORMULATING A RESPONSE
Quiz_________________?
A MA has requested a preauthorization for a patient's referral to a specialist. Which of the
following is a reason for the claim submitted by the specialist to be denied? -
3
, ANSWER✅
THE SERVICES IS PROVIDED AFTER THE EXPIRATION DATE
Quiz_________________?
A MA in an emergency clinic is admitting several patients. The assistant should recognize
that the provider should see which of the following patients first? -
ANSWER✅
AN OLDER ADULT PATIENT WHO HAS DIABETES AND HAS A BLOOD PRESSURE
OF 80/42 mm Hg
Quiz_________________?
A MA IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A
VENIPUNCTURE. WHICH ACTIONS SHOULD THE ASSISTANT TAKE TO CONFIRM
THE PATIENT'S IDENTIFY? -
ANSWER✅
ASK THE PATIENT TO STATE AND SPELL THEIR FULL NAME & PROVIDE THEIR DOB
Quiz_________________?
A MA IS ADDING INFORMATION TO A PATIENT'S COMPUTERIZED PROBLEM-
ORIENTED MEDICAL RECORD (POMR) INTO WHICH SECTIONS OF THE POMR
SHOULD THE MA ENTER THE PATIENT'S HEALTH HISTORY & LABORATORY
RESULTS? -
ANSWER✅
DATABASE
Quiz_________________?
4
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS &
ALL ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF
SCHEDULING IS THE CLINIC USING? -
ANSWER✅
CLUSTER SCHEDULING
Quiz_________________?
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS AND WEDNESDAYS
AND ALL ONCOLOGY PATIENTS ON TUESDAYS AND THURSDAYS. WHICH TYPES
OF SCHEDULING IS THE CLINIC USING? -
ANSWER✅
CLUSTER SCHEDULING
Quiz_________________?
A FIRST TIME PATIENT IS LATE ARRIVING TO THE OFFICE. WHICH OF THE
FOLLOWING ACTIONS SHOULD THE MEDICAL ASSISTANT SAY FIRST -
1
, ANSWER✅
HELLO. WELCOME TO OUR OFFICE
Quiz_________________?
A first-time patient is late arriving to the office which of the following should the medical
assistant say first? -
ANSWER✅
"HELLO. WELCOME TO OUR OFFICE"
Quiz_________________?
A MA AT A FACILITY RECIEVES A CALL FROM A PATIENT WHO IS REQUESTING THE
TOTAL COST OF A SURGICAL PROCEDURE. WHICH IS AN APPROPRIATE RESPONSE
BY THE MA ? -
ANSWER✅
PROVIDE THE PATIENT WITH AN ESTIMATED COST FOR THE PROCEDURE
Quiz_________________?
A MA DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM.
ACCORDING TO THE "RACE" ACRONYM FOR EMERGENCY RESPONSE. WHICH
ACTION SHOULD MA TAKE FIRST? -
ANSWER✅
EVACUATE STAFF & PATIENTS IMMEDIATE
Quiz_________________?
A MA DISCOVERS AN UNIDENTIFABLE LIQUID ON THE FLOOR OF ONE OF THE
CLINIC'S TREATMENT ROOMS. WHICH MATERIALS SHOULD THE MA USE TO
REMOVE & DISPOSE OF THE LIQUID? -
2
, ANSWER✅
A CLEAN-UP KIT
Quiz_________________?
A MA HAS A BLOOD PRESSURE CUFF INFLATED AND PARTIALLY OPENS THE VALVE
TO DEFLATE AS HE LISTENS WITH A STETHOSCOPE. WHEN SHOULD HE READ THE
DIASTOLIC PRESSURE? -
ANSWER✅
WHEN THE SOUND DISAPPEARS
Quiz_________________?
A MA has a request to collect a routine CBC from a healthy 10-month- old infant. Which of
the following is the most appropriate collection site? -
ANSWER✅
LEFT HEEL
Quiz_________________?
A MA HAS JUST RECEIVED A DEROGATORY E-MAIL FROM A DISSATISFIED PATIENT.
WHAT ACTION SHOULD THE MA TAKE? -
ANSWER✅
PRINT THE E-MAIL AND MAKE NOTES ABOUT TOPICS TO BE ADDRESSED PRIOR
TO FORMULATING A RESPONSE
Quiz_________________?
A MA has requested a preauthorization for a patient's referral to a specialist. Which of the
following is a reason for the claim submitted by the specialist to be denied? -
3
, ANSWER✅
THE SERVICES IS PROVIDED AFTER THE EXPIRATION DATE
Quiz_________________?
A MA in an emergency clinic is admitting several patients. The assistant should recognize
that the provider should see which of the following patients first? -
ANSWER✅
AN OLDER ADULT PATIENT WHO HAS DIABETES AND HAS A BLOOD PRESSURE
OF 80/42 mm Hg
Quiz_________________?
A MA IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A
VENIPUNCTURE. WHICH ACTIONS SHOULD THE ASSISTANT TAKE TO CONFIRM
THE PATIENT'S IDENTIFY? -
ANSWER✅
ASK THE PATIENT TO STATE AND SPELL THEIR FULL NAME & PROVIDE THEIR DOB
Quiz_________________?
A MA IS ADDING INFORMATION TO A PATIENT'S COMPUTERIZED PROBLEM-
ORIENTED MEDICAL RECORD (POMR) INTO WHICH SECTIONS OF THE POMR
SHOULD THE MA ENTER THE PATIENT'S HEALTH HISTORY & LABORATORY
RESULTS? -
ANSWER✅
DATABASE
Quiz_________________?
4
