COM2611: APPLIED ORGANISATIONAL COMMUNICATION ASSIGNMENT
COMPLETE SOLUTION 2026/2027
COM2611
Applied Organisational Communication
UNIVERSITY ASSIGNMENT
COM2611
Applied Organisational Communication
Communication Challenges in Modern Organisations:
A Critical Analysis of Internal Communication Breakdowns and Strategic
Solutions
Student Name: [Your Full Name]
Student Number: [Student Number]
Module Code: COM2611
Due Date: [Submission Date]
Word Count: 2 500 – 3 000 words (excluding references)
SECTION 1: ASSIGNMENT BRIEF
Page 1 of 9 | COM2611 – Applied Organisational Communication
, 1.1 Learning Outcomes
Upon completion of this assignment, students should be able to:
• Analyse real-world organisational communication challenges using
appropriate theoretical frameworks.
• Apply key concepts from Applied Organisational Communication to
diagnose and resolve workplace communication problems.
• Evaluate the effectiveness of formal and informal communication
channels within organisations.
• Formulate evidence-based recommendations to improve organisational
communication strategies.
• Demonstrate academic writing skills consistent with university standards,
including proper referencing (APA 7th Edition).
1.2 Assignment Instructions
Read the following case study carefully. You are required to write a structured
analytical essay addressing all four questions below. Your response must draw
on theoretical perspectives from Applied Organisational Communication and
support your arguments with relevant academic sources.
CASE STUDY: TechVantage Solutions (Pty) Ltd
TechVantage Solutions is a mid-sized IT company with approximately 350
employees operating across three departments: Software Development,
Customer Support, and Sales & Marketing. Following rapid growth over the
past two years, the company has experienced significant internal
communication breakdowns.
Management relies primarily on top-down communication through formal
emails and quarterly all-staff meetings. However, employees in the Customer
Support department have reported that critical product-update information
routinely fails to reach them before clients call. The Software Development
team, which operates autonomously, rarely communicates project milestones
to other departments.
A recent employee survey revealed that 68% of staff feel "out of the loop" on
organisational decisions. Conflict between the Sales and Customer Support
teams has escalated, primarily because Sales promises features to clients that
Page 2 of 9 | COM2611 – Applied Organisational Communication
COMPLETE SOLUTION 2026/2027
COM2611
Applied Organisational Communication
UNIVERSITY ASSIGNMENT
COM2611
Applied Organisational Communication
Communication Challenges in Modern Organisations:
A Critical Analysis of Internal Communication Breakdowns and Strategic
Solutions
Student Name: [Your Full Name]
Student Number: [Student Number]
Module Code: COM2611
Due Date: [Submission Date]
Word Count: 2 500 – 3 000 words (excluding references)
SECTION 1: ASSIGNMENT BRIEF
Page 1 of 9 | COM2611 – Applied Organisational Communication
, 1.1 Learning Outcomes
Upon completion of this assignment, students should be able to:
• Analyse real-world organisational communication challenges using
appropriate theoretical frameworks.
• Apply key concepts from Applied Organisational Communication to
diagnose and resolve workplace communication problems.
• Evaluate the effectiveness of formal and informal communication
channels within organisations.
• Formulate evidence-based recommendations to improve organisational
communication strategies.
• Demonstrate academic writing skills consistent with university standards,
including proper referencing (APA 7th Edition).
1.2 Assignment Instructions
Read the following case study carefully. You are required to write a structured
analytical essay addressing all four questions below. Your response must draw
on theoretical perspectives from Applied Organisational Communication and
support your arguments with relevant academic sources.
CASE STUDY: TechVantage Solutions (Pty) Ltd
TechVantage Solutions is a mid-sized IT company with approximately 350
employees operating across three departments: Software Development,
Customer Support, and Sales & Marketing. Following rapid growth over the
past two years, the company has experienced significant internal
communication breakdowns.
Management relies primarily on top-down communication through formal
emails and quarterly all-staff meetings. However, employees in the Customer
Support department have reported that critical product-update information
routinely fails to reach them before clients call. The Software Development
team, which operates autonomously, rarely communicates project milestones
to other departments.
A recent employee survey revealed that 68% of staff feel "out of the loop" on
organisational decisions. Conflict between the Sales and Customer Support
teams has escalated, primarily because Sales promises features to clients that
Page 2 of 9 | COM2611 – Applied Organisational Communication
