MNO3706: PERSONNEL MANAGEMENT COMPLETE EXAM QUESTIONS
AND CORRECT ANSWERS 2026/2027
UNIVERSITY OF SOUTH AFRICA
Department of Human Resource Management
MNO3706
PERSONNEL MANAGEMENT
Module Code MNO3706
Module Name Personnel Management
Assessment Type EXAM
Total Marks 100 Marks
Duration 2 Hours
INSTRUCTIONS TO CANDIDATES
• This paper consists of FOUR (4) sections. Answer ALL questions in ALL sections.
• Read each question carefully before answering.
• Allocate your time wisely — marks per question are indicated in brackets.
• Write in clear, concise English. Use relevant examples where appropriate.
• Number your answers clearly to correspond with the questions.
• This is an OPEN BOOK examination. You may not use electronic devices.
SECTION A: MULTIPLE CHOICE QUESTIONS [20 MARKS]
UNISA – Department of Human Resource Management Page 1 of 6
, Choose the ONE best answer for each of the following questions. Circle the letter of the correct
answer.
1. Which of the following BEST describes the primary objective of personnel management?
A. To maximise shareholder value through cost reduction
B. To effectively utilise human resources to achieve organisational goals
C. To ensure all employees comply with labour legislation only
D. To manage the payroll and benefits administration of employees
(2 marks)
2. The process of identifying and attracting qualified candidates to fill vacant positions in an
organisation is called:
A. Selection
B. Induction
C. Recruitment
D. Performance appraisal
(2 marks)
3. Which Act in South Africa primarily governs basic employment conditions such as working
hours, leave, and remuneration?
A. Labour Relations Act 66 of 1995
B. Basic Conditions of Employment Act 75 of 1997
C. Employment Equity Act 55 of 1998
D. Skills Development Act 97 of 1998
(2 marks)
4. A job description is BEST described as a document that:
A. Lists the qualifications and experience required for a position
B. Outlines the duties, responsibilities, and reporting relationships of a position
C. Records the performance ratings of an employee over time
D. Summarises the compensation package offered to an employee
(2 marks)
5. Which of the following is an example of an INTERNAL source of recruitment?
A. Advertising on a recruitment website
B. Using an employment agency
C. Promoting a current employee to a higher position
D. Attending a university career fair
(2 marks)
6. Training that occurs on the actual job site, using the real equipment and tasks of the position,
is known as:
UNISA – Department of Human Resource Management Page 2 of 6
AND CORRECT ANSWERS 2026/2027
UNIVERSITY OF SOUTH AFRICA
Department of Human Resource Management
MNO3706
PERSONNEL MANAGEMENT
Module Code MNO3706
Module Name Personnel Management
Assessment Type EXAM
Total Marks 100 Marks
Duration 2 Hours
INSTRUCTIONS TO CANDIDATES
• This paper consists of FOUR (4) sections. Answer ALL questions in ALL sections.
• Read each question carefully before answering.
• Allocate your time wisely — marks per question are indicated in brackets.
• Write in clear, concise English. Use relevant examples where appropriate.
• Number your answers clearly to correspond with the questions.
• This is an OPEN BOOK examination. You may not use electronic devices.
SECTION A: MULTIPLE CHOICE QUESTIONS [20 MARKS]
UNISA – Department of Human Resource Management Page 1 of 6
, Choose the ONE best answer for each of the following questions. Circle the letter of the correct
answer.
1. Which of the following BEST describes the primary objective of personnel management?
A. To maximise shareholder value through cost reduction
B. To effectively utilise human resources to achieve organisational goals
C. To ensure all employees comply with labour legislation only
D. To manage the payroll and benefits administration of employees
(2 marks)
2. The process of identifying and attracting qualified candidates to fill vacant positions in an
organisation is called:
A. Selection
B. Induction
C. Recruitment
D. Performance appraisal
(2 marks)
3. Which Act in South Africa primarily governs basic employment conditions such as working
hours, leave, and remuneration?
A. Labour Relations Act 66 of 1995
B. Basic Conditions of Employment Act 75 of 1997
C. Employment Equity Act 55 of 1998
D. Skills Development Act 97 of 1998
(2 marks)
4. A job description is BEST described as a document that:
A. Lists the qualifications and experience required for a position
B. Outlines the duties, responsibilities, and reporting relationships of a position
C. Records the performance ratings of an employee over time
D. Summarises the compensation package offered to an employee
(2 marks)
5. Which of the following is an example of an INTERNAL source of recruitment?
A. Advertising on a recruitment website
B. Using an employment agency
C. Promoting a current employee to a higher position
D. Attending a university career fair
(2 marks)
6. Training that occurs on the actual job site, using the real equipment and tasks of the position,
is known as:
UNISA – Department of Human Resource Management Page 2 of 6
