TICO: TRAVEL INDUSTRY COUNCIL OF ONTARIO VERIFIED QUESTIONS AND
ANSWERS - COMPREHENSIVE LATEST VERSION 2026/2027
Q1 What does TICO stand for?
A Travel Industry Corporation of Ontario
B Travel Industry Council of Ontario ANSWER
C Tourism Industry Council of Ontario
D Travel Insurance Council of Ontario
Q2 Under which Ontario legislation does TICO operate?
A Consumer Protection Act
B Travel Agents Registry Act ANSWER
C Ontario Tourism Act
D Ontario Business Corporations Act
Q3 Who is required to register with TICO?
A All Ontario businesses
B Travel agents and tour operators selling to Ontario consumers
ANSWER
C Only airlines
D Only cruise lines
Q4 How often must TICO registrants renew their registration?
A Every 6 months
B Every year ANSWER
C Every 2 years
D Every 3 years
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,Q5 Which fund compensates consumers when a TICO-registered
travel agency defaults?
A Ontario Travel Insurance Fund
B Travel Industry Compensation Fund ANSWER
C Consumer Protection Reserve
D TICO Trust Account
Q6 What is the name of the mandatory exam that travel
counsellors must pass to become TICO-certified?
A Ontario Travel Industry Exam
B TICO Registration Exam ANSWER
C Travel Counsellor Certification Test
D TICO Core Exam
Q7 Which government ministry oversees TICO in Ontario?
A Ministry of Finance
B Ministry of Tourism, Culture and Sport
C Ministry of Government and Consumer Services ANSWER
D Ministry of Economic Development
Q8 A travel agency that sells only travel insurance products to
Ontario residents must register with TICO.
A True — all travel sellers must register
B False — travel insurance sellers are exempt ANSWER
C Only if annual sales exceed $1 million
D Only if they have a storefront
Q9 TICO-registered businesses must display their registration
number:
A Only on invoices
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, B In all advertising directed at Ontario consumers ANSWER
C Only in their office
D Only on websites
Q10 Which of the following is NOT a requirement for initial TICO
registration?
A Payment of registration fee
B Proof of errors and omissions insurance
C Participation in TICO's compensation fund
D Ownership of an airline ticket printer ANSWER
Travel Industry Compensation Fund
Q11 What is the primary purpose of the Travel Industry
Compensation Fund (TICF)?
A To insure travel agents against lawsuits
B To compensate Ontario consumers when a registrant defaults
ANSWER
C To fund TICO's operating expenses
D To provide low-interest loans to travel agencies
Q12 The maximum compensation available to a single claimant
from the TICF is:
A $5,000
B $10,000 ANSWER
C $15,000
D $50,000
Q13 Which of the following is eligible for a claim from the TICF?
A A consumer whose trip was cancelled due to weather
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, B A consumer who paid a registered travel agency that
subsequently closed ANSWER
C A traveller whose luggage was lost
D A tourist who was injured abroad
Q14 When a travel agency defaults, a consumer must file a TICF
claim within:
A 30 days
B 60 days ANSWER
C 6 months
D 1 year
Q15 Travel agents contribute to the TICF through:
A A per-booking surcharge
B Annual registration fees ANSWER
C A percentage of revenues
D Voluntary donations
Q16 Which of the following expenses is NOT covered by the TICF?
A Air tickets purchased through a defaulting agency
B Hotel costs prepaid to a defaulting agency
C Medical expenses incurred during travel ANSWER
D Package tour deposits paid to a defaulting agency
Q17 The TICF is administered by:
A The Ontario government
B TICO ANSWER
C The travel agency association
D The Canada Revenue Agency
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ANSWERS - COMPREHENSIVE LATEST VERSION 2026/2027
Q1 What does TICO stand for?
A Travel Industry Corporation of Ontario
B Travel Industry Council of Ontario ANSWER
C Tourism Industry Council of Ontario
D Travel Insurance Council of Ontario
Q2 Under which Ontario legislation does TICO operate?
A Consumer Protection Act
B Travel Agents Registry Act ANSWER
C Ontario Tourism Act
D Ontario Business Corporations Act
Q3 Who is required to register with TICO?
A All Ontario businesses
B Travel agents and tour operators selling to Ontario consumers
ANSWER
C Only airlines
D Only cruise lines
Q4 How often must TICO registrants renew their registration?
A Every 6 months
B Every year ANSWER
C Every 2 years
D Every 3 years
Page 1 of 71
,Q5 Which fund compensates consumers when a TICO-registered
travel agency defaults?
A Ontario Travel Insurance Fund
B Travel Industry Compensation Fund ANSWER
C Consumer Protection Reserve
D TICO Trust Account
Q6 What is the name of the mandatory exam that travel
counsellors must pass to become TICO-certified?
A Ontario Travel Industry Exam
B TICO Registration Exam ANSWER
C Travel Counsellor Certification Test
D TICO Core Exam
Q7 Which government ministry oversees TICO in Ontario?
A Ministry of Finance
B Ministry of Tourism, Culture and Sport
C Ministry of Government and Consumer Services ANSWER
D Ministry of Economic Development
Q8 A travel agency that sells only travel insurance products to
Ontario residents must register with TICO.
A True — all travel sellers must register
B False — travel insurance sellers are exempt ANSWER
C Only if annual sales exceed $1 million
D Only if they have a storefront
Q9 TICO-registered businesses must display their registration
number:
A Only on invoices
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, B In all advertising directed at Ontario consumers ANSWER
C Only in their office
D Only on websites
Q10 Which of the following is NOT a requirement for initial TICO
registration?
A Payment of registration fee
B Proof of errors and omissions insurance
C Participation in TICO's compensation fund
D Ownership of an airline ticket printer ANSWER
Travel Industry Compensation Fund
Q11 What is the primary purpose of the Travel Industry
Compensation Fund (TICF)?
A To insure travel agents against lawsuits
B To compensate Ontario consumers when a registrant defaults
ANSWER
C To fund TICO's operating expenses
D To provide low-interest loans to travel agencies
Q12 The maximum compensation available to a single claimant
from the TICF is:
A $5,000
B $10,000 ANSWER
C $15,000
D $50,000
Q13 Which of the following is eligible for a claim from the TICF?
A A consumer whose trip was cancelled due to weather
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, B A consumer who paid a registered travel agency that
subsequently closed ANSWER
C A traveller whose luggage was lost
D A tourist who was injured abroad
Q14 When a travel agency defaults, a consumer must file a TICF
claim within:
A 30 days
B 60 days ANSWER
C 6 months
D 1 year
Q15 Travel agents contribute to the TICF through:
A A per-booking surcharge
B Annual registration fees ANSWER
C A percentage of revenues
D Voluntary donations
Q16 Which of the following expenses is NOT covered by the TICF?
A Air tickets purchased through a defaulting agency
B Hotel costs prepaid to a defaulting agency
C Medical expenses incurred during travel ANSWER
D Package tour deposits paid to a defaulting agency
Q17 The TICF is administered by:
A The Ontario government
B TICO ANSWER
C The travel agency association
D The Canada Revenue Agency
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