COMPREHENSIVE STUDY GUIDE 2026 VERIFIED
ANSWERS
◉ A written preneed agreement should include: Answer: Name,
address and telephone of licensee; signatures of consumer and
licensee or his/her representative; date signed.
◉ Is a casket required for cremation? Answer: No
◉ How long must complaints be kept? Answer: Complaints since the
date of last examination must be kept on file.
◉ How long does a licensee have to dispute a citation issued from
the board? Answer: 30 days
◉ Are citations issued if there is significant consumer harm
resulting from a violation? Answer: No
◉ How long does the Department have to issue a citation after the
filing of a complaint? Answer: 6 months
,◉ What is the maximum fine for unlicensed persons in violation of
Chapter 497? Answer: $10,000
◉ How long does a respondent have to request proceedings after
receiving an administrative complaint? Answer: 21 days from the
service of the complaint
◉ Who hears the proceedings of an administrative complaint?
Answer: Administrative Law judge of the Division of Administrative
Hearings
◉ What venue for judicial actions regarding administrative
hearings? Answer: Leon County
◉ How long after a final order to cease and desist letter will the
department issue a complaint? Answer: 10 days
◉ The court may impose what fine for any licensee? Answer: $5,000
◉ The court may impose what fine amount for any unlicensed
person? Answer: $10,000
◉ Any non-conforming physical appearance of a cemetery or its
structures is considered... Answer: a public nuisance
,◉ The theft in whole or in part or the act of unauthorized
reproducing, circulating, or copying of any questions or answers on,
from, or for any prelicensure examination administered by the
department or the board, whether such examination is reproduced
or copied in part or in whole and by any means Answer: 3rd degree
Felony
◉ The act of knowingly giving false information in the course of
applying for or obtaining a license under this chapter, with intent to
mislead the board or a public employee in the performance of her or
his official duties, or the act of attempting to obtain or obtaining a
license under this chapter by knowingly misleading statements or
knowing misrepresentations Answer: 3rd degree felony
◉ Any officer or director, or person occupying similar status or
performing similar functions, of a preneed licensee who fails to
make required deposits to any trust fund required by this chapter;
any director, officer, agent, or employee of a preneed licensee who
makes any unlawful withdrawal of funds from any such account or
who knowingly discloses to the department or an employee thereof
any false report made pursuant to this chapter Answer: 3rd degree
felony
◉ No cemetery company or other legal entity conducting or
maintaining any public or private cemetery may deny burial space to
, any person because of race, creed, marital status, sex, national
origin, or color. Answer: 2nd degree misdemeanor
◉ Any person who is not licensed under this chapter who engages in
activity requiring licensure under this chapter, Answer: 2nd degree
misdemeanor
◉ How much is a duplicate or name change on a license? Answer:
$100
◉ Who may issue a state of emergency? Answer: The Governor
◉ How long after a state of emergency is lifted may a modified rule
remain in effect? Answer: 12 months
◉ Communicable Diseases course due how many days after hire?
Answer: 30 days
◉ Is US citizenship required to become licensed under chapter 497?
Answer: Nope
◉ May a family be contacted to sell services or merchandise to?
Answer: No...this is considered solicitation