General characteristics of classical organizations correct answers -highly rational
-rational division of labor
Scientific Management (classical model) correct answers -Frederick Taylor
-cogs in the machine
-didn't care about the workers
Weber's bureaucracy correct answers -new organizational form based on a legal, rational form of
authority (merit based)
What are 3 characteristics of Weber's bureaucracy? correct answers 1. the bureaucrats must be as
free as individuals
2. the functions of each office are specified in writing
3. appointments to office are made based off merit
True or False: Scientific management placed the system above the individual workers. correct
answers True
Which of the following is NOT included in Weber's bureaucracy?
A. the bureaucrat has complete control over all aspects of the position
B. the functions of each office are clearly specified in writing
C. the bureaucrat's conduct must be subject to systematic control and strict discipline
D. appointments to office are made on the basis of merit correct answers A
Which of the following is not considered a classical approach to understanding organizations?
A. Scientific Management
B. Weber's bureaucracy
, C. Contingency theory
D. Gulick's POSDCORB correct answers C.
True or False: Decision making guided by bounded rationality suggests that managers satisfice --
or make the best decision possible given the available information. correct answers True
Simon's administrative behavior correct answers -Bounded rationality
Selznick's institutional approach correct answers -individuals don't act based only on their formal
roles
-the goals of individuals don't always align with the goals of the organization
-structure is an adaptive organism shaped in reaction to the environment
True or False: bounded rationality suggests that managers and decision makers want to be
rational, but are cognitively limited. correct answers True
Contingency theory correct answers -there isn't one best way
-it depends on the environment and task that the organization is involved in
Organic structures correct answers -flexible
-easily changed/adapts
What structure would a volatile environment with a complex task require? correct answers
Organic
What kind of structure is McDonald's? correct answers Mechanistic
Mechanistic structure correct answers -characterized by a high degree of complexity,
formalization, and centralization