BUS 401 - Quiz/Exam Questions || All Answers are Flawless.
From ancient to modern times, some high achieving people in many different professions and
walks of life have practiced journaling, that is, keeping a journal of written reflections on the
things they learn through their experiences, so that they can learn from what they have been
experiencing and doing life, and make further progress toward their goals. correct answers True
The strategic management process is often described as having three stages that operate in
continuous fashion. These stages are typically called:
a) strategy study, strategy planning, strategy assessment
b) strategy acquisition, strategy evaluation, strategy application
c) strategy planning, strategy execution, strategy application
d) strategy formulation, strategy implementation, strategy evaluation correct answers d) Strategy
formation, strategy implementation, strategy evaluation
Philosophical studies on epistemology and learning, as well as social science research on how
individuals and organizations learn, have typically described three iterative stages of learning,
that is, 1) acquiring, 2) interpreting, and 3) applying information. Educated Americans have been
taught well how to acquire information, and they have usually been taught a little about how to
interpret information, but they have seldom been taught how to apply information. Deming
taught first the Japanese and then the world a powerful method for applying information, the four
steps are:
a) Plan, Do, Study, Act
b) Plan, Act, Check, Synergize
c) Formulate, Implement, Evaluate, Repeat
d) Prepare, Execute, Measure, Revise correct answers a) Plan, Do, Study, Act
Some theories and practices of leading and managing are timeless and universal, that is, they are
transhistorical and supracultural. At the same time and theories of leading and managing are
evolving as we learn. We can enrich and refine our theories with new insights. Even more so, our
practices of leading and managing are effective to the degree that they are appropriate and apt to
the people and circumstances involved. These necessarily change through time, cultures, and the
nature of the dominant economic order in which we are operating. Today, we are going through a
,historic shift from the Industrial Age to the Knowledge Age, and this change must influence how
we lead and manage successfully. correct answers True
Increasingly, the most profoundly insightful thought leaders in leadership and management
theory stress the need for leaders and managers to focus upon their own development. While
profound, the idea simply is that one must become skilled and effective at leading and managing
themselves before they can be optimally effective in leading and managing others in complex
organizations. Ghandi expressed the theory, and exemplified its practice, in his famous saying,
"Be the change you want to see in the world." correct answers True
If we grow in the right type of "knowing", this empowers our ability to engage in effective
"doing," and then knowing and dong drives our progress in "becoming" the people we choose to
be and the leaders we aspire to be. correct answers False
Deming's PDSA cycle is a practical life and work method that enables us to use a form of the
scientific method to driver our learning and improvement, both personally and professionally. It
incorporates the deductive-inductive interplay necessary for learning, as required in the scientific
method. As you iteratively cycle through PDSA on an area of personal or professional focus, you
learn; that is, you gain knowledge and you improve in a specific manner under certain
conditions. But further, as you build your knowledge, a thoughtful and careful use of PDSA will
enable you to be able to predict whether a given "change" will result in real "improvement"
under different conditions that you may face in the future. correct answers True
Each of the Five P's of strategy --- plan, ploy, pattern, position, and perspective -- that is, each of
these five ways of thinking about strategy is necessary for understanding what strategy is, but
none of them alone is sufficient to master the concept. correct answers True
The kind of "knowing" that business schools, business students, and business leaders should be
focusing upon continuously increasing is____.
a) "knowing" as an iterative intellectual construct (or dialectic) of theory and practice, like the
knowing of a highly trained surgeon
b) "knowing" as an abstract of theory that is pure and immutable, like the knowing that
mathematicians possess
,c) "knowing" as an increasing repository of data, facts, an information held in memory or
computer databases
d) "knowing" as settled, certain, reliable understanding not subject to paradigm shifts or
obsolescence correct answers a) "knowing" as an iterative intellectual construct (or dialectic) of
theory and practice, like the knowing of a highly trained surgeon
Organizations experience a "knowing-doing gap" that individuals do not, largely because
organizations are comprised of so many different individuals and are so complex. Individual
naturally engage in learning-by-doing in the exigencies of their normal lives, but this is almost
impossible to replicate in organizations. This is one reason Max Weber's bureaucratic theory of
organization, which corporations reflect in their organization charts, endures even today. Given
human nature, the command-and-control structure is essential to overcoming the knowing-doing
gap in organizations. correct answers False
Two famous American pragmatists were William James and John Dewey. Their expression of
this theory of learning and knowing could be summarized in one statement:
a) knowing is more important than doing.
b) What people know is purely a function of their social experiences and cultural conditioning.
c) American public education must focus more on teaching students to think, using sound
deductive logic, than upon simply assimilating data and information.
d) People are the agents of their own destinies. correct answers d) People are the agents of their
own destinies.
If we grow in the right type of "knowing," this empowers our ability to engage in effective
"doing," and then knowing and doing drives our progress in "becoming" the people we choose to
be and the leaders we aspire to be. correct answers True
The word "strategy" comes form an ancient Greek word that meant "army leader," and the verb
form of this word referred to "defeating an enemy by effectively using resources." Successful
people in military, government, and religious services have been learning and using principles
and practices of strategy for centuries. Business leaders, however, only began to use strategy in
modern times, and the strategic management practices of modern scientific businesses utilize
few, if any, insights from these ancient sources. correct answers False
, David Garvin of Harvard Business School argues that real learning does not truly occur, whether
we are speaking of individuals or organizations, unless they acquire reliable information,
separate the "signals" from the "noise," and then interpret the relevance and usefulness of the
information in practice. If we exercise the necessary methodologies and disciplines to do this, we
learn. Otherwise, we delude ourselves into thinking that our knowledge has increase. correct
answers False
Research at Stanford Business School revealed that the "knowing-doing gap," or effective
execution of corporate strategies, is one of the biggest problems facing business today. Simply
acquiring more information doe snot address this problem, but learning-by-doing does. Deming's
PDSA cycle helps us to apply information, so that we can engage in learning-by-doing, which
can drive effective strategy formulation, implementation, and evaluation. Individuals can use this
learning method to empower their efforts toward knowing, doing, and becoming. They can also
add the practice of journaling to the process, so that learning-by-doing + reflective journaling
creates a powerful discipline of growth. Unfortunately, groups of individuals (teams,
organizational units, etc.) cannot engage in these same practices, but they can benefit from an
increasing number of individuals who do. correct answers False
The term "tangible assets" includes physical things like land, minerals & other natural resources,
roads, railroads, vehicles, buildings, factories, warehouses, equipment, machinery, supplies,
inventory, etc., but not intangible things like financial capital such as cash, accounts receivable,
securities, etc. correct answers False
Organisms, organizations, economic markets, and societies are all living systems that have co-
evolved through history, driven by some common forces and dynamics. Understanding how
these work at one systemic level can give us not only insight into the workings of reality at that
level, but it can help us to understand how things work at another systemic level. correct answers
True
In our course, we are emphasizing a systems view of reality, which drives us to a certain strategic
logic of inside-out leading and managing, which recognizes the systems-within-systems nature of
reality. This naturally leads us to start with seeking a good understanding of the nature of the
largest external systems, and their influence upon the systems within them and then moving to
the smaller systems. For example, we must begin by understanding well the new economic order,
the Knowledge Age, and move from out understanding of the global society in this order to the
From ancient to modern times, some high achieving people in many different professions and
walks of life have practiced journaling, that is, keeping a journal of written reflections on the
things they learn through their experiences, so that they can learn from what they have been
experiencing and doing life, and make further progress toward their goals. correct answers True
The strategic management process is often described as having three stages that operate in
continuous fashion. These stages are typically called:
a) strategy study, strategy planning, strategy assessment
b) strategy acquisition, strategy evaluation, strategy application
c) strategy planning, strategy execution, strategy application
d) strategy formulation, strategy implementation, strategy evaluation correct answers d) Strategy
formation, strategy implementation, strategy evaluation
Philosophical studies on epistemology and learning, as well as social science research on how
individuals and organizations learn, have typically described three iterative stages of learning,
that is, 1) acquiring, 2) interpreting, and 3) applying information. Educated Americans have been
taught well how to acquire information, and they have usually been taught a little about how to
interpret information, but they have seldom been taught how to apply information. Deming
taught first the Japanese and then the world a powerful method for applying information, the four
steps are:
a) Plan, Do, Study, Act
b) Plan, Act, Check, Synergize
c) Formulate, Implement, Evaluate, Repeat
d) Prepare, Execute, Measure, Revise correct answers a) Plan, Do, Study, Act
Some theories and practices of leading and managing are timeless and universal, that is, they are
transhistorical and supracultural. At the same time and theories of leading and managing are
evolving as we learn. We can enrich and refine our theories with new insights. Even more so, our
practices of leading and managing are effective to the degree that they are appropriate and apt to
the people and circumstances involved. These necessarily change through time, cultures, and the
nature of the dominant economic order in which we are operating. Today, we are going through a
,historic shift from the Industrial Age to the Knowledge Age, and this change must influence how
we lead and manage successfully. correct answers True
Increasingly, the most profoundly insightful thought leaders in leadership and management
theory stress the need for leaders and managers to focus upon their own development. While
profound, the idea simply is that one must become skilled and effective at leading and managing
themselves before they can be optimally effective in leading and managing others in complex
organizations. Ghandi expressed the theory, and exemplified its practice, in his famous saying,
"Be the change you want to see in the world." correct answers True
If we grow in the right type of "knowing", this empowers our ability to engage in effective
"doing," and then knowing and dong drives our progress in "becoming" the people we choose to
be and the leaders we aspire to be. correct answers False
Deming's PDSA cycle is a practical life and work method that enables us to use a form of the
scientific method to driver our learning and improvement, both personally and professionally. It
incorporates the deductive-inductive interplay necessary for learning, as required in the scientific
method. As you iteratively cycle through PDSA on an area of personal or professional focus, you
learn; that is, you gain knowledge and you improve in a specific manner under certain
conditions. But further, as you build your knowledge, a thoughtful and careful use of PDSA will
enable you to be able to predict whether a given "change" will result in real "improvement"
under different conditions that you may face in the future. correct answers True
Each of the Five P's of strategy --- plan, ploy, pattern, position, and perspective -- that is, each of
these five ways of thinking about strategy is necessary for understanding what strategy is, but
none of them alone is sufficient to master the concept. correct answers True
The kind of "knowing" that business schools, business students, and business leaders should be
focusing upon continuously increasing is____.
a) "knowing" as an iterative intellectual construct (or dialectic) of theory and practice, like the
knowing of a highly trained surgeon
b) "knowing" as an abstract of theory that is pure and immutable, like the knowing that
mathematicians possess
,c) "knowing" as an increasing repository of data, facts, an information held in memory or
computer databases
d) "knowing" as settled, certain, reliable understanding not subject to paradigm shifts or
obsolescence correct answers a) "knowing" as an iterative intellectual construct (or dialectic) of
theory and practice, like the knowing of a highly trained surgeon
Organizations experience a "knowing-doing gap" that individuals do not, largely because
organizations are comprised of so many different individuals and are so complex. Individual
naturally engage in learning-by-doing in the exigencies of their normal lives, but this is almost
impossible to replicate in organizations. This is one reason Max Weber's bureaucratic theory of
organization, which corporations reflect in their organization charts, endures even today. Given
human nature, the command-and-control structure is essential to overcoming the knowing-doing
gap in organizations. correct answers False
Two famous American pragmatists were William James and John Dewey. Their expression of
this theory of learning and knowing could be summarized in one statement:
a) knowing is more important than doing.
b) What people know is purely a function of their social experiences and cultural conditioning.
c) American public education must focus more on teaching students to think, using sound
deductive logic, than upon simply assimilating data and information.
d) People are the agents of their own destinies. correct answers d) People are the agents of their
own destinies.
If we grow in the right type of "knowing," this empowers our ability to engage in effective
"doing," and then knowing and doing drives our progress in "becoming" the people we choose to
be and the leaders we aspire to be. correct answers True
The word "strategy" comes form an ancient Greek word that meant "army leader," and the verb
form of this word referred to "defeating an enemy by effectively using resources." Successful
people in military, government, and religious services have been learning and using principles
and practices of strategy for centuries. Business leaders, however, only began to use strategy in
modern times, and the strategic management practices of modern scientific businesses utilize
few, if any, insights from these ancient sources. correct answers False
, David Garvin of Harvard Business School argues that real learning does not truly occur, whether
we are speaking of individuals or organizations, unless they acquire reliable information,
separate the "signals" from the "noise," and then interpret the relevance and usefulness of the
information in practice. If we exercise the necessary methodologies and disciplines to do this, we
learn. Otherwise, we delude ourselves into thinking that our knowledge has increase. correct
answers False
Research at Stanford Business School revealed that the "knowing-doing gap," or effective
execution of corporate strategies, is one of the biggest problems facing business today. Simply
acquiring more information doe snot address this problem, but learning-by-doing does. Deming's
PDSA cycle helps us to apply information, so that we can engage in learning-by-doing, which
can drive effective strategy formulation, implementation, and evaluation. Individuals can use this
learning method to empower their efforts toward knowing, doing, and becoming. They can also
add the practice of journaling to the process, so that learning-by-doing + reflective journaling
creates a powerful discipline of growth. Unfortunately, groups of individuals (teams,
organizational units, etc.) cannot engage in these same practices, but they can benefit from an
increasing number of individuals who do. correct answers False
The term "tangible assets" includes physical things like land, minerals & other natural resources,
roads, railroads, vehicles, buildings, factories, warehouses, equipment, machinery, supplies,
inventory, etc., but not intangible things like financial capital such as cash, accounts receivable,
securities, etc. correct answers False
Organisms, organizations, economic markets, and societies are all living systems that have co-
evolved through history, driven by some common forces and dynamics. Understanding how
these work at one systemic level can give us not only insight into the workings of reality at that
level, but it can help us to understand how things work at another systemic level. correct answers
True
In our course, we are emphasizing a systems view of reality, which drives us to a certain strategic
logic of inside-out leading and managing, which recognizes the systems-within-systems nature of
reality. This naturally leads us to start with seeking a good understanding of the nature of the
largest external systems, and their influence upon the systems within them and then moving to
the smaller systems. For example, we must begin by understanding well the new economic order,
the Knowledge Age, and move from out understanding of the global society in this order to the
