ISTM 209 EXAM 1 QUESTIONS AND ANSWERS
With e-commerce and the Internet, which of the following depicts a trend in advertising?
- Answers - E-commerce and Internet advertising have grown, while traditional
advertising and commerce have remained flat.
What are the dimensions of information systems? - Answers - Organizations, people,
and information technology
What are the steps of the problem-solving process? - Answers - Problem identification,
solution design, solution evaluation and choice, and implementation
_________ is when a company transfers tasks of the firm to other firms that operate in
low-wage countries, possibly reducing job opportunities within the U.S. - Answers -
Offshoring
Which of the following statements about the use of offshore outsourcing is FALSE? -
Answers - Innovative new products, services, and systems are commonly outsourced
offshore.
As Julie explains to Trey, she needs sales data in order to plan future cookie
production. Based on her explanation, data is defined as _____. - Answers - recorded
facts or figures
If Julie calculates the average number of cookies sold in February, she will be able to
obtain ________. - Answers - information from data
Based on the information in this video, which of the following describes high quality
data? - Answers - It is correct, current, and complete.
In this video dramatization, Julie and Trey discuss the need to document any changes
they make to a cookie recipe. If they change the recipe for red velvet cookies and don't
change the list of ingredients they use for the procurement of inputs, this is an example
of failure of data to be _____. - Answers - correct
As Julie explains to Trey, she needs information obtained from high quality data to help
her make good decisions. Which of the following four documents would NOT be a good
source of information for Julie? - Answers - A social media report that shows the total
number of "likes" for each cookie
What primary goal does Kroger Company's QueVision system help accomplish? -
Answers - Manage the number of open check-out lanes to adjust to customer volume
Businesses in America spent approximately ____________ on hardware, software, and
telecommunications equipment in 2017. - Answers - 2.8 trillion
, With new laws requiring the storage of emails and other important documents,
information systems storage now exceeds approximately 4.7 ________. - Answers -
zettabytes
When talking about changes related to information technology, the text identifies three
interrelated changes that are responsible for the bulk of innovations. These include the
mobile digital platform, the growth of cloud computing, and ________. - Answers -
growing use of big data
Which of the following is a business driver which focuses on ways to achieve better
efficiencies to increase profits? - Answers - operational excellence
If a business competitor introduces an effective product or service (i.e., when Citibank
first introduced the ATM), your need to follow is considered an example of which
business driver? - Answers - survival
Information systems help achieve many important business objectives. When a
manager does not receive forecasts, sales projections, or appropriate dashboards, the
business objective of ______________ is not achieved. - Answers - improving decision
making
An automobile rental company interested in learning and adapting to the needs of its
clients is focusing on which business driver? - Answers - customer intimacy
In its simplest form, ___________ represents streams of raw facts with limited
usefulness until organized - Answers - data
Which term refers to converting raw data into a more meaningful form? - Answers -
processing
Which field deals with behavioral issues as well as technical issues surrounding the
development, use, and impact of information systems used by managers and
employees in a firm? - Answers - management information systems
Which of the following is NOT an element of critical thinking? - Answers - Providing
iterative feedback
Which type of business problem falls under the organizational dimension? - Answers -
Complexity of task
Which of the following is NOT a step in the problem-solving process? - Answers -
solution analysis
Which of the following is NOT considered a typical people problem? - Answers - political
conflict
With e-commerce and the Internet, which of the following depicts a trend in advertising?
- Answers - E-commerce and Internet advertising have grown, while traditional
advertising and commerce have remained flat.
What are the dimensions of information systems? - Answers - Organizations, people,
and information technology
What are the steps of the problem-solving process? - Answers - Problem identification,
solution design, solution evaluation and choice, and implementation
_________ is when a company transfers tasks of the firm to other firms that operate in
low-wage countries, possibly reducing job opportunities within the U.S. - Answers -
Offshoring
Which of the following statements about the use of offshore outsourcing is FALSE? -
Answers - Innovative new products, services, and systems are commonly outsourced
offshore.
As Julie explains to Trey, she needs sales data in order to plan future cookie
production. Based on her explanation, data is defined as _____. - Answers - recorded
facts or figures
If Julie calculates the average number of cookies sold in February, she will be able to
obtain ________. - Answers - information from data
Based on the information in this video, which of the following describes high quality
data? - Answers - It is correct, current, and complete.
In this video dramatization, Julie and Trey discuss the need to document any changes
they make to a cookie recipe. If they change the recipe for red velvet cookies and don't
change the list of ingredients they use for the procurement of inputs, this is an example
of failure of data to be _____. - Answers - correct
As Julie explains to Trey, she needs information obtained from high quality data to help
her make good decisions. Which of the following four documents would NOT be a good
source of information for Julie? - Answers - A social media report that shows the total
number of "likes" for each cookie
What primary goal does Kroger Company's QueVision system help accomplish? -
Answers - Manage the number of open check-out lanes to adjust to customer volume
Businesses in America spent approximately ____________ on hardware, software, and
telecommunications equipment in 2017. - Answers - 2.8 trillion
, With new laws requiring the storage of emails and other important documents,
information systems storage now exceeds approximately 4.7 ________. - Answers -
zettabytes
When talking about changes related to information technology, the text identifies three
interrelated changes that are responsible for the bulk of innovations. These include the
mobile digital platform, the growth of cloud computing, and ________. - Answers -
growing use of big data
Which of the following is a business driver which focuses on ways to achieve better
efficiencies to increase profits? - Answers - operational excellence
If a business competitor introduces an effective product or service (i.e., when Citibank
first introduced the ATM), your need to follow is considered an example of which
business driver? - Answers - survival
Information systems help achieve many important business objectives. When a
manager does not receive forecasts, sales projections, or appropriate dashboards, the
business objective of ______________ is not achieved. - Answers - improving decision
making
An automobile rental company interested in learning and adapting to the needs of its
clients is focusing on which business driver? - Answers - customer intimacy
In its simplest form, ___________ represents streams of raw facts with limited
usefulness until organized - Answers - data
Which term refers to converting raw data into a more meaningful form? - Answers -
processing
Which field deals with behavioral issues as well as technical issues surrounding the
development, use, and impact of information systems used by managers and
employees in a firm? - Answers - management information systems
Which of the following is NOT an element of critical thinking? - Answers - Providing
iterative feedback
Which type of business problem falls under the organizational dimension? - Answers -
Complexity of task
Which of the following is NOT a step in the problem-solving process? - Answers -
solution analysis
Which of the following is NOT considered a typical people problem? - Answers - political
conflict
