ISTM 209: EXAM 1 REVIEW (CHAPTERS 1-4 & VIDEO
CASES) QUESTIONS AND ANSWERS
________Blank is a standardized set of activities that accomplishes a specific task. -
Answers - Business Process
Strengths would be categorized as ________Blank in a typical SWOT analysis. -
Answers - internal, helpful
When evaluating the value chain, all of the following are included in the primary value
activities except
inbound activities.
operations.
service.
MIS service analytics. - Answers - MIS service analytics
________Blank views a firm as a series of business processes that each add value to
the product or service. - Answers - Value chain analysis
Which of the following evaluates a project's position? - Answers - SWOT analysis
Which of the following is considered data? (Check All That Apply)
-quantity sold
-best customer by month
-best-selling item by month
-customer number
-order date - Answers - -quantity sold
-customer number
-order date
Which of the following are included in the core drivers of the information age? (Check
All That Apply)
-information
-systems thinking
-knowledge
-data
-reports
-data scientists
-business intelligence
-data analysts - Answers - -information
-knowledge
, -data
-business intelligence
What is a world where interconnected Internet-enabled devices or "things" have the
ability to collect and share data without human intervention? - Answers - Internet of
things
What is the rate at which goods and services are produced based upon total output
given total inputs? - Answers - Productivity
Which of the following are common departments found in an organization? (Check All
That Apply)
-accounting
-operations management
-marketing
-employee performance and promotion
-communication
-payroll
-badge access department
-finance - Answers - -accounting
-operations management
-marketing
-finance
What is the management of information flows between and among activities in a supply
chain to maximize total supply chain effectiveness and corporate profitability? - Answers
- Supply Chain Management
What divides the system into a set of functional units (named modules) that can be used
independently or combined with other modules for increased business flexibility? -
Answers - Modular Software Design
Which of the following are included in the five basic supply chain activities?
-plan
-source
-make
-deliver
-return
-sale
-integrate
-process - Answers - -plan
-source
-make
-deliver
CASES) QUESTIONS AND ANSWERS
________Blank is a standardized set of activities that accomplishes a specific task. -
Answers - Business Process
Strengths would be categorized as ________Blank in a typical SWOT analysis. -
Answers - internal, helpful
When evaluating the value chain, all of the following are included in the primary value
activities except
inbound activities.
operations.
service.
MIS service analytics. - Answers - MIS service analytics
________Blank views a firm as a series of business processes that each add value to
the product or service. - Answers - Value chain analysis
Which of the following evaluates a project's position? - Answers - SWOT analysis
Which of the following is considered data? (Check All That Apply)
-quantity sold
-best customer by month
-best-selling item by month
-customer number
-order date - Answers - -quantity sold
-customer number
-order date
Which of the following are included in the core drivers of the information age? (Check
All That Apply)
-information
-systems thinking
-knowledge
-data
-reports
-data scientists
-business intelligence
-data analysts - Answers - -information
-knowledge
, -data
-business intelligence
What is a world where interconnected Internet-enabled devices or "things" have the
ability to collect and share data without human intervention? - Answers - Internet of
things
What is the rate at which goods and services are produced based upon total output
given total inputs? - Answers - Productivity
Which of the following are common departments found in an organization? (Check All
That Apply)
-accounting
-operations management
-marketing
-employee performance and promotion
-communication
-payroll
-badge access department
-finance - Answers - -accounting
-operations management
-marketing
-finance
What is the management of information flows between and among activities in a supply
chain to maximize total supply chain effectiveness and corporate profitability? - Answers
- Supply Chain Management
What divides the system into a set of functional units (named modules) that can be used
independently or combined with other modules for increased business flexibility? -
Answers - Modular Software Design
Which of the following are included in the five basic supply chain activities?
-plan
-source
-make
-deliver
-return
-sale
-integrate
-process - Answers - -plan
-source
-make
-deliver
