ISTM 209 CH. 3 QUESTIONS AND ANSWERS
For the sale of online used textbooks with many suppliers and low cost to switch to a
different supplier, is an example of: - Answers - Customers having a lot of power
What are the four generic information system strategies for dealing with competitive
forces? - Answers - Low-cost leadership, product differentiation, focus on market niche,
and strengthening customer and supplier intimacy
What is domestic exporter strategy characterized by? - Answers - Heavy centralization
of corporate activities in the home country of origin
Transnational firms have no single national headquarters but instead have many
regional headquarters and perhaps a world headquarters. Which is the transnational
strategy characterized by? - Answers - Nearly all the value-adding activities are
managed from a global perspective without reference to national borders
Six sigma is a specific measure of _________, representing ____________________. -
Answers - quality; 3.4 defects per million opportunities
It has been shown that one of the best ways to reduce quality problems is to reduce
________________. - Answers - Cycle Time
Determine the inputs, outputs, and resources required , and documenting the sequence
of activities in a process typically occur during the __________. - Answers - Analysis of
existing processes
When is business process management (BPM) concluded? - Answers - BPM is never
concluded
Based on the information provided in the video, Porter's competitive forces model is
useful to analyze a business and identify its ________. - Answers - Strategic position
within its industry
As explained in this video, which of the following can force a business and its
competitors to compete on price? - Answers - Bargaining power of buyers
In this video dramatization, David diagrams Michael Porter's Five Forces Model. The
force at the center of this model that is affected by the other forces is the - Answers -
Intensity of Rivalry within the industry
Walmart negotiates with manufacturers and wholesalers to keep their profit margins low
so that Walmart can offer lower prices to its customers. This is an example of _____. -
Answers - Strong bargaining power of buyers.
For the sale of online used textbooks with many suppliers and low cost to switch to a
different supplier, is an example of: - Answers - Customers having a lot of power
What are the four generic information system strategies for dealing with competitive
forces? - Answers - Low-cost leadership, product differentiation, focus on market niche,
and strengthening customer and supplier intimacy
What is domestic exporter strategy characterized by? - Answers - Heavy centralization
of corporate activities in the home country of origin
Transnational firms have no single national headquarters but instead have many
regional headquarters and perhaps a world headquarters. Which is the transnational
strategy characterized by? - Answers - Nearly all the value-adding activities are
managed from a global perspective without reference to national borders
Six sigma is a specific measure of _________, representing ____________________. -
Answers - quality; 3.4 defects per million opportunities
It has been shown that one of the best ways to reduce quality problems is to reduce
________________. - Answers - Cycle Time
Determine the inputs, outputs, and resources required , and documenting the sequence
of activities in a process typically occur during the __________. - Answers - Analysis of
existing processes
When is business process management (BPM) concluded? - Answers - BPM is never
concluded
Based on the information provided in the video, Porter's competitive forces model is
useful to analyze a business and identify its ________. - Answers - Strategic position
within its industry
As explained in this video, which of the following can force a business and its
competitors to compete on price? - Answers - Bargaining power of buyers
In this video dramatization, David diagrams Michael Porter's Five Forces Model. The
force at the center of this model that is affected by the other forces is the - Answers -
Intensity of Rivalry within the industry
Walmart negotiates with manufacturers and wholesalers to keep their profit margins low
so that Walmart can offer lower prices to its customers. This is an example of _____. -
Answers - Strong bargaining power of buyers.
