What is another term for a communications center for dispatchers?
A) Call originators
B) Telecommunicators
C) Public interface officials
D) Signals technicians correct answers Telecommunicators
Which type of listening is required by a telecommunicator to interpret or draw out all the
necessary information from a caller who may be excited, confused, or dealing with a language
barrier?
A) Selective
B) Active
C) Modal
D) Presumptive correct answers Active
Which type of system(s) do fire departments use to dispatch to the units?
A) They use a dedicated telephone trunk line system only
B) they use standard telephone service in the community only
C) They use different systems ranging from telephone to radio
D) They use encrypted, reserved-band-short-wave radio only correct answers The use different
systems ranging from telephone to radio
What is the estimated percentage of the United States that does not have access to a type of 9-1-
1?
A) 21%
B) 4%
C) Less than 1%
D) 0% correct answers 4%
, What is the correct term for a radio system permanently mounted in a building?
A) Base station
B) Hardwire system
C) Land radio system
D) Repeater system correct answers Base station
Voice recorders and incident logs have what impact on any errors that occur in the
communications center?
A) They make it impossible to make any errors
B) They make it hard to conceal any errors
C) They make it possible to error and never even realize it
D) They can be set to automatically detect errors and alert the operator correct answers They
make it hard to conceal any errors
What does the A stand for in CAD?
A) Aided
B) Automatic
C) Auxiliary
D) Ancillary correct answers Aided
A system that uses digital technology to transmit and receive over a group of shared frequencies
controlled by a computer is a:
A) Repeater system
B) Duplex channel
C) Trunking system
D) Computer-aided dispatch. correct answers Trunking system