Cause Identification, Fishbone/Ishikawa Diagrams, Pareto Prioritization, Value-
Added vs Non-Value-Added Activities, Process Capability Indices (Cp/Cpk),
Defects Per Million Opportunities (DPMO), Statistical Process Control (SPC),
Control Charts (X-Bar, R, P, C, Individuals/Moving Range), Measurement System
Analysis, Repeatability & Reproducibility, Variation Analysis, Key Performance
Indicators (KPIs), Voice of the Customer (VOC), Work Breakdown Structure,
Project Scheduling, Cost of Quality (Prevention, Appraisal, Failure), Swimlane
Flowcharts, Rational Subgrouping, Sigma Metrics, Operational Definitions,
Attribute Agreement Analysis, Hypothesis Testing (Type I & II Errors), ANOVA F-
Test, Confidence Intervals, Active vs Passive Process Metrics, Process Standard
Deviation & Specification Limits, Continuous Process Improvement, Lean Waste
(Muda) Identification, Strategic Prioritization of Quality Initiatives, Financial
Validation of Projects, Process Optimization, and Organizational Excellence Exam
Questions Verified and Provided with Complete A+ Graded Rationales Latest
Updated 2026
Benefits of Six Sigma adoption for an organization include:
a)
improved stock price
b)
,Increase of waste in processes
c)
improved ability to provide customer value
d)
all of the above
improved ability to provide customer value
Six sigma may be defined as:
Question options:
a)
a philosophy for managing an organization
b)
all of the above
c)
a method of analysis using scientific principles
d)
a set of statistical techniques
all of the above
An engineer wants to improve a process and measures the sigma. What does sigma represent?
Question options:
a)
the value of the product
b)
, none of the above
c)
a way to improve business operation
d)
representing variation in the process
representing variation in the process
Why is Six Sigma considered scientific?
Question options:
a)
because of the extensive training element required
b)
because of the system of questioning, data collection, observation and testing
c)
because of the impact of cost savings on the bottom line
d)
because of the heavy impact of top management support
because of the system of questioning, data collection, observation, and testing
Defects per Million Opportunites (DPMO) is a measure of performance. What is the units of
DPMO?
Question options:
1)
1,000,000