GUIDE 2026 VERIFIED ANSWERS
◉ A data collection plan defines. Answer: What and how data will be
collected
The time interval of the study
All the procedures to be followed during the study
◉ Which acronym helps you remember the wastes easily. Answer:
TIM WOOD
◉ Fishbone diagrams are best used at the ______ of a problem solving
process. Answer: Beginning and End
◉ team charter question - Mission Statement (1), Objective (2),
Performance metrics (3), boundaries (4). Answer: ****
◉ Pareto charts are used to ___________:. Answer: Prioritize problems,
Break problems into smaller pieces, Reveal where to focus efforts,
Build consensus, Measure progress in a visible format
◉ Put the following customer input tools in order of
quickest/easiest to longer cycle time/more complex to use. Answer:
,1 surveys,2 customer needs mapping, 3 quality function deployment
(QFD)
◉ Secondary research refers to information available in the public
domain/on the internet. Answer: TRUE
◉ Which of the following tools is part of root cause analysis. Answer:
5 whys, fishbone diagram, pareto chart, FMEA, tree diagram
◉ Tree Diagrams are used in the __________ phases of the Define,
Measure, Analyze, Improve, and Control (DMAIC) cycle. Answer:
Define & Analyze
◉ The ________________ element of standard work refers to the
effective sequencing of work tasks and the work content assigned to
each task. Answer: work sequence
◉ A judgmental sample strategy is based on ___________ knowledge.
Answer: experiential
◉ When establishing a baseline, it is good to look at data at least
several years old. Answer: FALSE
,◉ Root cause analysis is part of the ________ phase of the Define,
Measure, Analyze, Improve, and Control (DMAIC) cycle. Answer:
analyze
◉ Pareto charts are part of the _______ phase in the Define, Measure,
Analyze, Improve, and Control (DMAIC) cycle. Answer: Analyze
◉ Benchmarks can be used to set goals for improvement. Answer:
TRUE
◉ Multi-voting is another name for. Answer: NGT (Nominal Group
Technique)
◉ Fishbone diagrams organize and visualize possible relationships
between factors that affect a problem. Answer: TRUE
◉ House of quality is another name for. Answer: QFD (Quality
Function Development)
◉ Creating a visual workplace where everything has a place and is in
its place refers to which element of 6s. Answer: store
, ◉ A control plan should include both a response plan that defines
the actions required to control the process and actions that define
the responsibility of the people closest to the process. Answer: TRUE
◉ Pareto charts are always. Answer: bar charts
◉ A statistical sample is ___________ selected from the population to
make inferences about the entire population. Answer: randomly
◉ Put the five steps of a value stream map in the proper order.
Answer: id stream, create current, id improve, create future,
implement changes
◉ The 5 Whys process ______:. Answer: starts at the end result, its a
repetitive process, peels away layers of symptoms
◉ The 5 Whys tool is useful for both simple and complex problems.
Answer: FALSE
◉ Benchmarking is not a one-time event. How do you determine
when to recalibrate a process. Answer: When a new level of
performance has been reached
When a new best practice has been identified
As strategic plans change or new success factors emerge