GEB 4522 Final Exam (UCF) Review Questions with
Complete Reliable Answers
C - Answer Which of the following should most likely be included in a problem statement?
A. results of analysis
B. "so whats"
C. success criteria
D. root causes
D - Answer Asking "the question behind the question" is most likely related to what?
A. the consequences of proposed solutions
B. the assumptions that are being relied upon
C. the root cause of the problem
D. the motivation for asking the question
C - Answer Viewing a problem "through a different lens" is least likely accomplished by looking at the
problem:
A. from a different point of view
B. in a different context
C. with different objectives
D. assuming different circumstances
A - Answer When we first encounter a problem, we are mostly likely to observe its:
A. symptoms
B. causes
,C. initial occurance
D. resolution
C - Answer A decision to radically alter a business' salary structure is most likely an example of a:
A. revenue blow-up
B. profit blow-up
C. cost blow-up
D. business model blow-up
A - Answer The "5 whys" is most likely a tool designed to help determine a problem's:
A. root causes
B. symptoms
C. success criteria
D. consequences
B - Answer The "7 so whats" approach is most likely designed to help determine:
A. the assumptions underlying a business' operational structure
B. consequences of proposed solutions to a problem
C. the chain of events leading from problem to solution
D. the potential causes of an observed symptom
B - Answer The 80/20 rule-of-thumb most likely reminds us to solve problems that:
A. are unlikely to have measurable consequences
B. have especially large impacts
C. affect all stakeholders
, D. have clearly defined causes
C - Answer Which of the following is most likely a way to prioritize the use of resources in problem
solving?
A. go back as far in time as possible
B. use the most sophisticated analytical tools that are available
C. performance analysis that ties directly back to the problem
D. include all available data in the analysis
B - Answer Which of the following is most likely a characteristic of high quality critical thinking?
A. proposing a solution as quickly as possible
B. focusing on root causes not symptoms
C. presenting results of all analytical tests that are run
D. focus on existing performance indicators
C - Answer Consider an inventory list for an art gallery. The "type" of each piece is listed, such as
painting, print, sculpture, weaving, etc. What measure of central tendency could be used to analyze the
"type" data
A. variance
B. mean
C. mode
D. median
D - Answer Which measure of central tendency is most affected by outliers (extreme values)?
A. median
B. variance
Complete Reliable Answers
C - Answer Which of the following should most likely be included in a problem statement?
A. results of analysis
B. "so whats"
C. success criteria
D. root causes
D - Answer Asking "the question behind the question" is most likely related to what?
A. the consequences of proposed solutions
B. the assumptions that are being relied upon
C. the root cause of the problem
D. the motivation for asking the question
C - Answer Viewing a problem "through a different lens" is least likely accomplished by looking at the
problem:
A. from a different point of view
B. in a different context
C. with different objectives
D. assuming different circumstances
A - Answer When we first encounter a problem, we are mostly likely to observe its:
A. symptoms
B. causes
,C. initial occurance
D. resolution
C - Answer A decision to radically alter a business' salary structure is most likely an example of a:
A. revenue blow-up
B. profit blow-up
C. cost blow-up
D. business model blow-up
A - Answer The "5 whys" is most likely a tool designed to help determine a problem's:
A. root causes
B. symptoms
C. success criteria
D. consequences
B - Answer The "7 so whats" approach is most likely designed to help determine:
A. the assumptions underlying a business' operational structure
B. consequences of proposed solutions to a problem
C. the chain of events leading from problem to solution
D. the potential causes of an observed symptom
B - Answer The 80/20 rule-of-thumb most likely reminds us to solve problems that:
A. are unlikely to have measurable consequences
B. have especially large impacts
C. affect all stakeholders
, D. have clearly defined causes
C - Answer Which of the following is most likely a way to prioritize the use of resources in problem
solving?
A. go back as far in time as possible
B. use the most sophisticated analytical tools that are available
C. performance analysis that ties directly back to the problem
D. include all available data in the analysis
B - Answer Which of the following is most likely a characteristic of high quality critical thinking?
A. proposing a solution as quickly as possible
B. focusing on root causes not symptoms
C. presenting results of all analytical tests that are run
D. focus on existing performance indicators
C - Answer Consider an inventory list for an art gallery. The "type" of each piece is listed, such as
painting, print, sculpture, weaving, etc. What measure of central tendency could be used to analyze the
"type" data
A. variance
B. mean
C. mode
D. median
D - Answer Which measure of central tendency is most affected by outliers (extreme values)?
A. median
B. variance
