Updated Questions And Answers With
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QUESTIONS AND ANSWERS
QUESTIONS ANSWERS
Brand Loyalty Develops when customers prefer one brand
over others and stick to the brand
whenever possible.
Competitive Advantage Refers to the extent to which firms exploit
opportunities, neutralize threats, and
reduce expenses relative to the
competition.
Growth Stage During the product lifecycle, when product
awareness continues to build and
consumers develop an understanding of the
value of the product.
Introduction Stage When a product is new to the market.
Maturity Stage When a product is familiar to most
consumers in the target market.
Packaging The physical container in which the
product arrives to the customer.
Product Life Cycle Consists of four stages: introduction,
growth, maturity, and decline.
Product Line A group of similar products that may be
sold to the same market segment or to
different market segments to meet similar
needs.
Marketing Mix The marketing mix consists of four
elements: product, place, price, and
promotion, also called the 4 Ps.
Product Mix The combination of different offerings an
organization provides.
, Products The tangible or intangible items of value
consumers receive in purchase
transactions.
Decline Stage Stage in the product life cycle when a
product dissolves as a result of decreased
or negative growth.
Marketing The activity, set of institutions, and
processes for creating, communicating,
delivering, and exchanging offerings that
have value for customers, clients, partners,
and society at large.
Qualitative Research Open-ended research meant to better
understand consumer reasoning and
behavior.
Marketing Concept The business orientation model that
involves creating value and satisfying
consumer needs.
SWOT Analysis A tool an organization uses to analyze its
strengths, weaknesses, opportunities, and
threats.
Data Collection Gathering of information in a structured
way in order to answer marketing research
questions.
Differentiation Creating points of difference in the mind of
the consumer that allow a company to
stand apart from its competitors. Without
differentiation, a company's product or
service is just like everyone else, which can
mean a slow demise in the marketplace.
Likert Scale When an interviewer asks a question based
on a scale "from one to five," this is known
as a Likert scale.
Market Segmentation Dividing of the entire available market into
groups of consumers with similar
characteristics.
Marketing Research The collection, recording, and analysis of
information to aid in making marketing
decisions (Marketing research, n.d.).
Perceptual Map A tool that uses two or three variables to
graph the position of a brand in comparison