Certified Medical Management – Practice Exam – Questions and
Solutions – 2025/2026
Which law prohibits discrimination in employment on account of race or color by private
employers, regardless of the number of employees? - ANS✔✔ Title VII of Civil Rights Act of
1964, as amended by Equal Employment Act of 1972.
The Family Medical Leave Act applies to employers with: - ANS✔✔ 50 or more employees.
The Fair Labor Standards Act established a minimum wage, regulates child labor, and: - ANS✔✔
Established overtime pay.
The goal of annual employee performance appraisals is to: - ANS✔✔ Encourage better job
productivity.
The practice employee handbook is an internal document and is: - ANS✔✔ A legal document
subject to court subpoena.
Which of the individuals listed below are "non-exempt" employees? - ANS✔✔ Manager that
works 40% of the time on non-managerial duties
An alternative to immediate termination of an employee in the midst of a violation is to
suspend the employee while facts are being verified. - ANS✔✔ True
Generally the preferred method of making decisions within an organization is the: - ANS✔✔
Collaboration method.
Staff meetings are beneficial because they: - ANS✔✔ Provide multiple points of view.
, Allow group support for decisions.
Provide a forum for members to ask for clarification of their duties and responsibilities.
Which of the following is NOT a level of need from Abraham Maslow's Hierarchy of Needs? -
ANS✔✔ Travel Opportunities
Which of the following would not be considered a valid reason for terminating an employee? -
ANS✔✔ Failure to pay personal bills on time; having a bad personal credit score
The normal listener understands and retains only about 50% of a conversation - that percentage
drops to 25% within 48 hours. - ANS✔✔ True
Which of the following information would be inappropriate to include in a formal written
warning to an employee to document his/her undesirable performance? - ANS✔✔ How other
staff members feel about the deficiency.
The differences between clinical and administrative orientations in a physician's practice is
fertile ground for expanding personal goals. - ANS✔✔ False
0l
Which is NOT a basic element in determining a marketing plan? - ANS✔✔ Implement your
marketing strategies.
Holding an "open house" is a form of: - ANS✔✔ External practice building
Satisfying the needs of your current patients is often much easier, less costly, and less risky than
pursuing new patients. - ANS✔✔ True
Solutions – 2025/2026
Which law prohibits discrimination in employment on account of race or color by private
employers, regardless of the number of employees? - ANS✔✔ Title VII of Civil Rights Act of
1964, as amended by Equal Employment Act of 1972.
The Family Medical Leave Act applies to employers with: - ANS✔✔ 50 or more employees.
The Fair Labor Standards Act established a minimum wage, regulates child labor, and: - ANS✔✔
Established overtime pay.
The goal of annual employee performance appraisals is to: - ANS✔✔ Encourage better job
productivity.
The practice employee handbook is an internal document and is: - ANS✔✔ A legal document
subject to court subpoena.
Which of the individuals listed below are "non-exempt" employees? - ANS✔✔ Manager that
works 40% of the time on non-managerial duties
An alternative to immediate termination of an employee in the midst of a violation is to
suspend the employee while facts are being verified. - ANS✔✔ True
Generally the preferred method of making decisions within an organization is the: - ANS✔✔
Collaboration method.
Staff meetings are beneficial because they: - ANS✔✔ Provide multiple points of view.
, Allow group support for decisions.
Provide a forum for members to ask for clarification of their duties and responsibilities.
Which of the following is NOT a level of need from Abraham Maslow's Hierarchy of Needs? -
ANS✔✔ Travel Opportunities
Which of the following would not be considered a valid reason for terminating an employee? -
ANS✔✔ Failure to pay personal bills on time; having a bad personal credit score
The normal listener understands and retains only about 50% of a conversation - that percentage
drops to 25% within 48 hours. - ANS✔✔ True
Which of the following information would be inappropriate to include in a formal written
warning to an employee to document his/her undesirable performance? - ANS✔✔ How other
staff members feel about the deficiency.
The differences between clinical and administrative orientations in a physician's practice is
fertile ground for expanding personal goals. - ANS✔✔ False
0l
Which is NOT a basic element in determining a marketing plan? - ANS✔✔ Implement your
marketing strategies.
Holding an "open house" is a form of: - ANS✔✔ External practice building
Satisfying the needs of your current patients is often much easier, less costly, and less risky than
pursuing new patients. - ANS✔✔ True
